Broadbeach Holiday Apartments

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Broadbeach Holiday Apartments

Exterior
View from property
Shopping mall
Indoor pool, outdoor pool, sun loungers
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
24-26 Queensland Avenue, Phoenician Complex, Broadbeach, QLD, 4218
  • The Oasis
    3 min walk
  • O Me Ly Vietnamese Restaurant & Cafe
    1 min walk
  • Broadbeach South Light Rail Station
    13 min walk
  • Surfers Paradise, QLD (SFP)
    8 min drive

Room options

Two Bedroom, Two Bathroom Apartment - Balcony

  • 1141 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Two Bedroom, One Bathroom Apartment - Balcony

  • 969 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

One Bedroom Apartment - Balcony

  • 797 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • 1141 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

One Bed Room + Sofa Bed Room

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Hotel Room - Balcony

  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Hotel Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Two Bedrooms One Bathroom Apartment

  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Spacious Two Bedrooms Two Bathrooms Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

One Broom Plus Family

  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

One Bedroom Self Contained Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Broadbeach Holiday Apartments

4-star Gold Coast hotel, connected to a shopping center in Broadbeach
This hotel features 10 restaurants, a full-service spa, and an indoor pool. Self parking is free. Additionally, an outdoor pool, 4 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Broadbeach Holiday Apartments offers 50 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. Smart televisions are featured in guestrooms. This Gold Coast hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Broadbeach Holiday Apartments features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 20 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges.

This family-friendly hotel also offers a children's pool, a spa tub, and a fitness center. Onsite covered self parking is complimentary.

Broadbeach Holiday Apartments has designated areas for smoking.

Broadbeach Holiday Apartments has 10 restaurants on site.

Languages

Chinese (Cantonese), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site

Food and drink

  • 10 restaurants
  • 20 coffee shops/cafes
  • 4 bars/lounges
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 2 buildings
  • 9 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 1:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 30.0 per day
  • High chair fee: AUD 15 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

Property is also known as

Broadbeach Holiday Apartments Apartment
Broadbeach Holiday Apartments
Broadbeach Holiday Apartments Hotel
Broadbeach Holiday Apartments Broadbeach
Broadbeach Holiday Apartments Hotel Broadbeach

Broadbeach Holiday Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1002 reviews" "
Rating 8 - Good. 330 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Sep 2024

6/10 Okay

Lea

Liked: Staff & service, amenities, property conditions & facilities
Great location. Room was good, bathroom floor and shower tiles were a bit dirty. Early morning construction noise but that would effect many properties
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the property, only minor thing that could be improved is the wifi, the fact we rely so heavily now on wifi for work, streaming, video games to have it constantly dropping out or not able to load at a level that is required was disappointing. Location to everything else was fantastic. Thanks Tim
Stayed 3 nights in Sep 2024

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing position, so close to everything. Great views, great pool and spa and amenities. Very friendly staff.
Stayed 2 nights in Sep 2024

8/10 Good

Sebastian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A bit old apartment complex but in a good condition
Stayed 5 nights in Sep 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Walking distance to shops and restaurants. Rooms clean and comfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just a fantastic place to stay. Clean and friendly helpful staff . Recommend it to everyone . Thank you all 😍
Stayed 6 nights in Sep 2024

10/10 Excellent

Louise Elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the location! Close to public transport, restaurants, mall, park and the beach. The apartment unit is overlooking the beach which is a bonus! It is massive, with complete amenities and access to the apartment’s pools, sauna and gym. The staff are all lovely. Truly relaxing!
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, and size of the apartment was huge. The shower head was massive and the apartment was nice and modern. We had an issue with the washing machine and the maintenance man fixed it ASAP. Loved the air con, but felt it could have done with another air con unit in the bedroom as it was hot and stuffy, and the cheap floor fan was quite noisy and didnt circulate the air very well. Staff were very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There wasn't laundry that it is written information. Bed mattress dosen't has mattress cover.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Aug 2024

10/10 Excellent

KIM

Stayed 9 nights in Aug 2024

10/10 Excellent

Elizabeth, Ormond Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was big.
Stayed 8 nights in Aug 2024

8/10 Good

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre of everything
Stayed 2 nights in Aug 2024

8/10 Good

George

Traveled with partner
Nice Holiday resort!
Stayed 7 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a excellent place to stay. Excellent value
Stayed 3 nights in Aug 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort throughout. Very clean and amazing location. Only downside of this was our end room got a lot of road noise over the weekend.
Stayed 4 nights in Aug 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Stacey

Liked: Staff & service
Atmosphere of the hotel is wonderful. Beautiful decor and theme. Pools are great. Location is great. Room I stayed in had all the household amenities you would want. Spacious and quiet. Unfortunately there were obvious corners cut in the room to the detriment of the guest's experience. Worst of all was the hygiene and condition of the pillows. Please check the pillow's condition underneath the pillow slip. 4/6 of the pillows available were yellow stained and used beyond their expected lifespan. Mattress had zero support and sagged in heavily used spots. Complimentary toiletries were two soaps and one shampoo... Atleast provide conditioner to go with the shampoo? Toilet paper was very thin... And if you run out of the supplied toilet paper the instructions tell you to go to Woolworths to buy more which I thought was rude for something so basic for hygiene? Bathroom was lovely and clean except for dirty yellow stained grout around the shower drain. Paint on the bathroom cabinets was peeling off everywhere. Curtains had large obvious stains which is unfortunate, but where people had touched the white backing to open them there were dark dirt/food stains up and down. Lamp shades had large stains on them and were starting to deteriorate with cracks inside the shades. I'm not sure how the other rooms compared as they are owned by different people. If I had to, I would stay again and hope for a better quality room and mattress and I'll definitely be checking my pillows first!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was centrally located to shops, dining and transport.
Stayed 5 nights in Aug 2024

6/10 Okay

Sheryl

The property was in a great location for restaurants and shopping. HOWEVER...The noise of hoons late at night going up the highway was so loud, it made sleeping difficult!! Garbage truck outside our building at 6am each morning also not the best!!Wouldnt stay at this apartment again :(
Stayed 2 nights in Aug 2024

8/10 Good

Maryann

Stayed 6 nights in Aug 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Won’t be back thx
Stayed 4 nights in Aug 2024

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything, great location
Stayed 3 nights in Aug 2024