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Hope Harbour Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hope Harbour Hotel

Exterior
2 Beds with Balcony | Desk, blackout drapes, iron/ironing board, bed sheets
BBQ/picnic area
Desk, blackout drapes, iron/ironing board, bed sheets
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Golf and Country Club
    8 min drive
  • Warner Bros. Movie World
    11 min drive
  • Sanctuary Cove Marina
    12 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    53 min drive

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony | Desk, blackout drapes, iron/ironing board, bed sheets

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony | Desk, blackout drapes, iron/ironing board, bed sheets

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

Desk, blackout drapes, iron/ironing board, bed sheets

Standard Room 2 Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $266
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$293 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Hope Harbour Hotel

3-star hotel in Hope Island
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel features 2 outdoor swimming pools, a golf course, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite covered self parking is complimentary.

Hope Harbour Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 182 out of 622 reviews" "
Rating 8 - Good. 142 out of 622 reviews" "
Rating 6 - Okay. 99 out of 622 reviews" "
Rating 4 - Poor. 84 out of 622 reviews" "
Rating 2 - Terrible. 115 out of 622 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional value for money. Big rooms & balconies with nice views. Enjoyed the bar & was well looked after at the restaurant
Stayed 2 nights in Aug 2024

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Very happy with the room and price for the location. We had some concerns when reading other reviews but our experience was good. For example, there was no cutlery but it was easy to get from the kitchen. The reason given was hygiene which is a great idea not relying on the previous person to clean the dishes. There was small wear a tear in the room with some chips and cracks in the tiles which is to be expected. We didn't find the staff rude at all. Some reviews were about the $100 deposit not being refunded. There is now a different system where that doesn't happen. Overall a comfortable stay and would happily stay there again.
Stayed 4 nights in Jul 2024

6/10 Okay

Linda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No clean towels, toilet paper for 9 days. No crockery, cutlery in room. Tea and coffee not replenished. Once out of reception the areas were very tired and needed upgrades.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel regularly . It has become home to my husband and I . The staff are courteous and go out of their way to help when they can . The location is superb . The food portions are enormous from the restaurant and their menu choices are great offering something affordable for everyone. Hope island harbour is terrific value for money too .
Stayed 1 night in Aug 2024

6/10 Okay

Donald

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

10/10 Excellent

Briggitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

SHERMAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells, Shower head leaking, Room and towels cleaned and replaced by cleaners
Stayed 2 nights in Aug 2024

6/10 Okay

Judy

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
First thing is do not expect to be able to check in before 2pm - we were 15 minutes early but still had to sit and wait until 2pm even though there wasn't anyone else there. While the location is really nice and it was very convenient for us, I wouldn't recommend the buffet breakfast. It had very limited options and only had instant coffee available. This did not entice us to try any of their other dining options. A positive is parking onsite was very easy and the room was fairly comfortable.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overlooking the marina, very relaxing.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service
Always friendly and helpful, nice and quiet too
Stayed 1 night in Aug 2024

4/10 Poor

Rachelle

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Manager named May didn't greet us, was yelling at staff. I slipped on wet floor. Buffet breakfast was basic, cold and set out poorly. When told May she said 'I don't care' and gave us a refund for an apple juice which we didn't order. Won't stay there again.
Stayed 1 night in Aug 2024

8/10 Good

christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, food at restrant shocking
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleana

Liked: Cleanliness, staff & service, property conditions & facilities
Love this beautiful place
Stayed 1 night in Aug 2024

2/10 Terrible

Thirusha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment needs new management. There is an extremely rude Asian lady at this property. I had booked guests that needed to change their dates due to work and they refused to change or refund. I had to rebook a new room. When I called, she kept saying no change no refund it cannot be done. This is really poor service and can all be avoided with a simple date change. In the hospitality industry, people pay for good service and this place is far-fetched from good service. I then did some deeper digging and went onto trip Advisor and I was shocked that everyone had had the same type of experience. This is a call to have your management changed and re-look at your policies when it comes to changes! Stop robbing people!
Stayed 1 night in Aug 2024

8/10 Good

Carmel

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

8/10 Good

Colin

Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great one night stay. Room was super clean and an amazing price. No issues with money taken from credit card, like other reviews mention. Fantastic quiet location. Would stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Staff & service, amenities
The room ok n surroundings yet not happy no room service for my 3 nites stayed. The man in the bar i believe 1 of the owner not in a hotel service accommodation attitude only after money don't care bout the guests no interactions n has a judgemental look attitude even the other partner an asian lady named May no acknowledgement to the guests as if i owed them for staying to that hotel. So distance that place where all the tourist's spots attractions n activities thus it cost too much money re transpo as so tiring if catching buses 2x 711 n 728 plus walking then uber fr market place to accom cost less than 10AUD. Better it's 50cents fare now fr Aug to Dec. I will not stay there a/more not a helpful staff
Stayed 3 nights in Aug 2024

8/10 Good

Johannes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean and the staff was very nice. However guest on the top floor fought likes cats and dogs
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Stayed 2 nights in Aug 2024

8/10 Good

Albert

Liked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place always feel welcome great staff
Stayed 1 night in Aug 2024