Chocoland Hotel Gramado

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chocoland Hotel Gramado

Courtyard
Lobby sitting area
Premium Room | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Indoor pool, open 10:00 AM to 9:30 PM, sun loungers
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Pool
  • Spa
  • Breakfast included

Explore the area

Map
Avenida Borges de Medeiros 4877, Gramado, RS, 95670-000
  • Gramado Central Avenue
    ‪2 min drive‬
  • Palace of Festivals
    ‪2 min drive‬
  • Gramado Covered Street
    ‪2 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪91 min drive‬

Room options

Premium Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Comfort Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Design Studio Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Murphy Bed

Deluxe Room

  • Sleeps 4
  • 1 Queen Bed

Premium Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Premium Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Chocoland Hotel Gramado

4-star hotel in Floresta
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a sauna, and a coffee shop/cafe are onsite.
Chocoland Hotel Gramado offers 76 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 50-inch LED televisions come with premium satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.
Chocoland Hotel Gramado features 2 spa tubs, an indoor pool, a sauna, and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Gramado hotel also offers spa services, gift shops/newsstands, and a garden. Onsite parking is available (surcharge).

Chocoland Hotel Gramado is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Chocoland Hotel Gramado has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (BRL 38.50 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 spa tubs
  • Children's pool
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: BRL 38.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chocoland Hotel Gramado Hotel
Chocoland Hotel Gramado Gramado
Chocoland Hotel Gramado Soft Opening
Chocoland Hotel Gramado Hotel Gramado

Chocoland Hotel Gramado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 119 reviews" "
Rating 8 - Good. 23 out of 119 reviews" "
Rating 6 - Okay. 13 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 5 out of 119 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kourosh, winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still under construction Room was a bit small but very clean and nice Staff were very halpfull and commoditive
Stayed 2 nights in Jan 2024

10/10 Excellent

Gisele C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristiana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Maravilhoso, muito bem recebidos, atendimento impecável. Única coisa que deixou a desejar… ele sendo novo os banheiros da piscina bem precário a parte das portas estragando, lixeiras enferrujadas. A piscina pequena… de mais impecável atendimento top Faltou academia e sala de jogos
Stayed 1 night in Oct 2024

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
hotel bonito café da manhã péssimo.
Razoavel, um hotel que se classifica em 4 estrela ter um café da manhã com paçoquinha!!!! sim isso mesmo paçoquinha, marshmallow confete, para mim isso é para encher o buffet que era muito fraco e poderão observar nas fotos que vou postar. pouca variedade e pouca quantidade, o café era até 10:30 fomos tomar café as 9:50 não tinha mais suco de laranja, alias dois tipos de suco, laranja e uva e agua. ai foi resposto o suco, mas uma miseria que eu fui pegar e não deu para tirar um copo pois ficava a baixo da saida da torneira. os alimentos quentes estavam frios falamos e o atendente disse que não adiantava colocar para esquentar que era melhor dar o prato para ele colocar no microondar, isso que faltava meia hora para acabar o horario do café ...café da manhã decepcionante, já fiquei em hoteis em gramado pagando uma diária de nem 300 reais com um café da manhã que vc não sabia o que escolher para comer de tanta variedade. e neste hotel paguei quase 800 reais a diaria. sem vedação de som, o quarto de cima arsastou uma cadeira e vc escuta em baixo, no café tem um show, vc escuta tudo do quarto, a lixeira do banheiro toda enferrujada, que tinha que cuidar para não pegar tetano, e não estou ejagerando olhe as fotos. o espaço do buffet do café e super pequeno. ai vc me pergunta se eu voltaria, é claro que não, tem hoteis mais baratos com qualidades melhores.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luciana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É um sonho
Senti falta de varios itens no cafe da manha , por ja conhecer o Hotel tive esse comparativo , mais é muito maravilhoso
Stayed 4 nights in Sep 2024

10/10 Excellent

ANIELE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!!!
Hotel novo, muito cheiroso, cama super confortável e chuveiro ótimo. Atendimento excelente e café da manhã muito bom. Chocolate quente à vontade. Funcionários muito prestativos. Minha filha teve dor de estômago de noite e prontamente nos atenderam e levaram chá.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea Lisane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

roberto

Stayed 1 night in Aug 2024

10/10 Excellent

roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, lugar maravilhoso, tudo limpinho, cheiro de chocolate pelo ar...sem falar no delicioso chocolate quente a vontade
Stayed 1 night in Aug 2024

10/10 Excellent

Debora

Traveled with family
Liked: Property conditions & facilities, room comfort
Incrível
Hotel incrível, imersivo no mundo do chocolate! Sucesso entre crianças e adultos. Adoramos a experiência!
Stayed 1 night in Jul 2024

10/10 Excellent

Tiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mto boa estadia
Mto boa
Stayed 1 night in Aug 2024

8/10 Good

ROBERTO

Stayed 2 nights in Aug 2024

2/10 Terrible

Claudinei borges

Traveled with family
Disliked: Room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Anderson

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel não entrega o que promete.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência muito boa!
O hotel é lindo, tudo novinho! Pessoal super atencioso, sempre prontos para ajudar. Café da manhã é bom, apenas o layout do buffet poderia ser ajustado no formato “ilha” para evitar filas… e experiência foi muito boa.
Stayed 1 night in Jul 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Ana M

Stayed 1 night in Jul 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Mas...
Muito legal para crianças. Quarto bom. Só o café da manhã precisa de organização melhor, bem melhor.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robinson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento Excepcional! Todos colaboradores extremamente solícitos!
Stayed 1 night in Jun 2024

8/10 Good

igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel para crianças
Stayed 3 nights in Mar 2024

4/10 Poor

SAVIO

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Keyla

Stayed 1 night in May 2024

6/10 Okay

Keyla

Traveled with family
Disliked: Room comfort
Expectativa frustrada
Esperava uma super experiência em um hotel temático, porém minhas expectativas foram frustradas, nem um chocolate quente de boas vindas oferecem. Chegamos no hotel em torno de 21h uma demora bem bagunçada de início já no checkin, nos colocaram em quartos errados depois mudaram os quartos e tivemos que aguardar mais de 1 hora no saguão para organizarem as camas adicionais por que estávamos em 4 e só tinha cama arrumada para casal, tive que ir 2 vezes solicitar se já podíamos ir para o quarto. Entramos no quarto era quase 23h em um dia super frio. Quarto pequeno, ar condicionado estragado e camas muito ruins. Tivemos que colocar nosso filho junto com nós no colchão de casal por que o dele duríssimo. Café da manhã normal, sem nada de mais, inclusive com pão adormecido o checkout bem demorado e desorganizado. Hotel cobra taxa de estacionamento mesmo sendo estacionamento próprio deles, está nas regras da hospedagem mas eu não tinha lido, este erro foi meu de não prestar atenção na informação, apenas li que tinha a comodidade mas não a cobrança. Acredito ser um hotel com potencial mas ainda estão longe disso, já fiquei em hotéis que cobram bem menos tendo bem mais conforto e comodidades.
Stayed 1 night in May 2024