Sky Palace Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sky Palace Hotel

Lobby
Exterior
Exterior
Lobby
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Rod RS 115, Km 38, 38700, Tres Pinheiros, Gramado, RS, 95670-000
  • Serra Park Events Center
    12 min walk
  • Lavender Garden Park
    17 min walk
  • Black Lake Park
    4 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    83 min drive

Room options

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Luxury Double Room

  • Sleeps 2
  • 1 Queen Bed

Luxury Quadruple Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

About this property

Sky Palace Hotel

3.5-star hotel in Três Pinheiros
An indoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a children's pool.
Sky Palace Hotel offers 181 air-conditioned accommodations with minibars and hair dryers. LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site.
Sky Palace Hotel features an indoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, concierge services, and 24-hour room service. Onsite self parking and valet parking are complimentary.

Sky Palace Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
Sky Palace Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Sky Palace Hotel Hotel
Sky Palace Hotel Gramado
Sky Palace Hotel Hotel Gramado

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1009 reviews" "
Rating 8 - Good. 264 out of 1009 reviews" "
Rating 6 - Okay. 106 out of 1009 reviews" "
Rating 4 - Poor. 40 out of 1009 reviews" "
Rating 2 - Terrible. 24 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito tranquilo.
Stayed 5 nights in Feb 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jun 2023

8/10 Good

manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just found staffs from checking in a bit disorganized and a bit unprofessional but overall the others were cordial..
Stayed 3 nights in Feb 2022

6/10 Okay

clarissa

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property was done with extreme low cost... I saw the walls with cracks, I have heard it is a new building, however I am afraid it may falls down.
Stayed 3 nights in Jan 2022

6/10 Okay

Vitor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
acústica não é boa
o hotel no geral é bom, porem a acústica dele é terrível, o quarto de cima ficavam conversando dava de ouvir tudo, isso era mais de meia noite
Stayed 2 nights in Aug 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Luiz

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Oscar P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

LEANDRO D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 1 night in May 2024

8/10 Good

Anne Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel era muito bom pelo custo beneficio, o café da manhã tipo colonial, com muita diversidade, único ponto a reclamar é isolamento acústico dos quartos, poderia ser melhor e o estacionamento é no pátio em frente ao hotel a ceu aberto!
Stayed 1 night in Aug 2024

8/10 Good

Flavia patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Aug 2024

8/10 Good

Stephani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ele é básico, ótimo custo benefício. O melhor é o café da manhã sensacional! Atendimento maravilhoso ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom
Tudo foi incrível, limpeza, atendimento, café da manhã ótimo, triste com a piscina aquecida que tem que sair na rua , seria perfeito se fosse dentro do hotel
O pôr do sol e a vista da montanha é lindo!
Stayed 2 nights in Aug 2024

8/10 Good

Micheline R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vera Beatriz

Stayed 1 night in Aug 2024

8/10 Good

Katia

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Razoável
Razoável. Solicitamos ao hotel.com para que o quarto não fosse em cima da cozinha, pois já ficamos no segundo andar na lateral da cozinha e o cheiro de gordura era muito forte e o barulho do pessoal gritando e descarregando carga dos caminhões na cozinha era horrível. Ao chegar no hotel nos informaram que a hotéis.com não repassaram a informação, mas foram solícitos e nos deram um outro quarto até com sacada, infelizmente ao entrar no quarto, nos deparamos com algumas coisas sujas, como: coberta, cortinas, frigobar, logo pedimos para irem limpar e limparam o que conseguiram (algumas partes da cortina ainda ficou). O café da manhã é bem variado, muitas opções, pena que algumas coisas não dá pra comer pois são duras, como: pão de queijo, pães, só dá pra comer se esquentar, pois muitas coisas ficam de um dia anterior para o outro, pois são coisas que servem no café colonial a tarde.
Stayed 2 nights in Aug 2024

4/10 Poor

Jovani

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Fabiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção muito atenciosa, quarto limpinho, ar e tv novos, piscina quentinha e limpa, café da manhã maravilhoso. Acesso ao hotel um pouco difícil, pois não tem acostamento.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Danilo Luiz Carvalho dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ariele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Já tinha me hospedado no hotel no período da pandemia e já tinha sido muito bom, por isso retornei e mais uma vez foi maravilhoso. Tudo limpinho, novo. A água da piscina é bem quentinha e o café é maravilhoso
Stayed 1 night in Aug 2024

8/10 Good

Yasmine

Liked: Cleanliness, staff & service, room comfort
Acesso perigoso
Gosto do hotel, porém o acesso é perigossíssimo.Além do alto nevoeiro não há condições do carro esperar na estrada para entrar no hotel.Não tem acostamento de quem vem da cidade para o hotel.E hoje ao sair com o alto nevoeiro ficou mais difícil de acessar a estrada.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mais um avez nossa estadia foi muito boa, pena que tinham alguns hóspedes que fizeram muito barulho nos corredores dos quartos, inclusive crianças gritando e chorando, deixo como sugestão que separem alguns andares do hotel pra colocar famílias com crianças
Stayed 2 nights in Aug 2024