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Bay Gardens Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Bay Gardens Hotel

Water park
In-room dining
3 outdoor pools, sun loungers
Standard Room King | View from room
Superior Room King | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪16 min walk‬
  • Rodney Bay Marina
    ‪16 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪17 min walk‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪99 min drive‬

Room options

View all photos for Superior Room King

Superior Room King | View from room

Superior Room King

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room King

  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room Double

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Croton Suite

  • 75 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

One Bedroom Croton Suite

  • 672 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room Double

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Jr. Executive Suite

  • 392 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double | Minibar, in-room safe, blackout drapes, iron/ironing board

Croton Superior Double

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Minibar, in-room safe, blackout drapes, iron/ironing board

Croton Standard King

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Bay Gardens Hotel

3-star Gros Islet hotel with restaurant
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking is available on site.

Bay Gardens Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 412 out of 1006 reviews
Rating 8 - Good. 361 out of 1006 reviews
Rating 6 - Okay. 132 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lerdeen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel…minor flaws
Very nice hotel, majority of the staff are friendly enough. The bedding needs to be rethought as it’s extremely thin and you can’t leave the AC off as the room then gets too hot. Breakfast wasn’t the greatest but they can accommodate you which is good.
Stayed 1 night in Jan 2025

8/10 Good

Ada

Liked: Cleanliness, staff & service
It was my birthday and the manager and staff was excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Adonica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christopher G

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean room. Good atmosphere. Fair price.
Stayed 2 nights in Jan 2025

8/10 Good

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Walkable to beach and restaurants
Stayed 5 nights in Jan 2025

8/10 Good

Crawford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service
I like how close it is to a lot of dining and shopping areas.
Stayed 3 nights in Jan 2025

10/10 Excellent

JOSEPHA, St. Joseph

Excellent for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff, good food but overpriced
Stayed 1 night in Jan 2025

8/10 Good

Abryana, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean rooms. Breakfast could be better but still sufficient.
Stayed 3 nights in Dec 2024

8/10 Good

SATEE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room 305 was terrible.It smelled foul and musty. Bathroom was very very unacceptable. Bathtub floor was decrepit. Air condition unit not working but was repaired promptly. The area outside the room was a slum,so space under door was unfortunate. There was no natural light, none. None! The hairdryer caught fire. Staff said fully booked,so not possible to change room, which was upsetting.
Stayed 3 nights in Dec 2024

10/10 Excellent

Meissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member is AMAZING!!! Excited to go back soon!! Thank you all for treating my family and I like family ♥️ Thanks, Mimi
Stayed 7 nights in Dec 2024

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are genuine humane people, considerate and kind. In addition they are very respectful.
Stayed 7 nights in Dec 2024

6/10 Okay

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A good location in the tourist area with many amenities in walking distance. However the room was quite small for the rates charged, lacked basic amenities like a microwave, sofa chair, table, and appeared somewhat dated. Also little to no water water in the room's shower. Stayed 3 nights had hot water on the final night only. Also had to beg for room service to clean the room after being skipped completely the first day. It was not the worst experience, but definitely room for improvements.
Stayed 3 nights in Dec 2024

6/10 Okay

Rodney E

Traveled with partner
Disliked: Amenities
Not a lot to do
Stayed 6 nights in Dec 2024

6/10 Okay

Jignesh

Traveled with family
Liked: Amenities, property conditions & facilities
Cons Food service was delayed on busy days. Ants in the room and coffee machine inside room Mattress and pillow were not comfortable to get a good night sleep. Pros Near to the mall and Rodney Bay Street and restaurant Food and pizza were good in the spice restaurant. Shuttle service was good to other resort and beach Taxi service was available outside the hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Sirita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone were friendly and rooms were cleaned daily. Beds was comfortable. I give the entire staff an 5 between 1-5 with 5 being the best! Next trip I will make sure to come back here and I would recommend to everyone.
Stayed 4 nights in Dec 2024

8/10 Good

Renee

Stayed 2 nights in Dec 2024

2/10 Terrible

Benjamin

Great staff, no hot water, fire alarms several times at night, noisy, bad water pressure, etc.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

8/10 Good

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient foe a concert nearby
Stayed 5 nights in Dec 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall, the property was good, but hot water wasnt available all the time.
Stayed 7 nights in Dec 2024

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024