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Ausotel Smart Zhujiang New Town Guangzhou

3.5 star property

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Photo gallery for Ausotel Smart Zhujiang New Town Guangzhou

Exterior
Garden
Lobby
Lobby
Deluxe Twin Room | Premium bedding, down comforters, minibar, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Free WiFi
  • Air conditioning

Explore the area

Map
No 168 Shipai East Road, Tianhe District, Guangzhou, Guangdong, 510000
  • Taikoo Hui
    ‪5 min drive‬
  • Canton Tower
    ‪5 min drive‬
  • Canton Fair Complex
    ‪9 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, minibar, individually decorated

Deluxe Twin Room

  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Premium bedding, down comforters, minibar, individually decorated

Deluxe Double Room

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, minibar, individually decorated

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, individually decorated

Superior Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, minibar, individually decorated

Executive Suite

  • 603 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, minibar, individually decorated

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, minibar, individually decorated

Family Suite

  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

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About this property

Ausotel Smart Zhujiang New Town Guangzhou

3.5-star hotel in Tianhe
A restaurant, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Ausotel Smart Zhujiang New Town Guangzhou offers 175 air-conditioned accommodations with washers/dryers and minibars. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 538 square feet (50 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Concierge services, a complimentary grocery shopping service, and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in January 2020.

Ausotel Smart Zhujiang New Town Guangzhou is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ausotel Smart Zhujiang New Town Guangzhou has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 35 for adults and CNY 25 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Communal living room
  • Reception hall
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 35 for adults and CNY 25 for children
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

AUSOTEL SMART
Ausotel Smart Guangzhou Zhujiang New Town
Ausotel Smart Zhujiang New Town Guangzhou Hotel
Ausotel Smart Zhujiang New Town Guangzhou Guangzhou
Ausotel Smart Zhujiang New Town Guangzhou Hotel Guangzhou

Ausotel Smart Zhujiang New Town Guangzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhowan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and modern like their picture. The breakfast was a mix of continental and Chinese. It was great. Their English was good. They offerend buses to and from the Canton Fair every morning. I will definitely return next time.
Stayed 7 nights in Oct 2024

8/10 Good

KH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

TINGTING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good！I spent a week here，really satisfied with the hotel, after that i even changed to the suite for a better experience！
Stayed 3 nights in Jun 2024

6/10 Okay

benson

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The picture is deceiving
Notice to all, the images you see on hotels.com or the website of the hotel is inaccurate. The outside environment is poor ,the room has no window and there is no gym. Even though on hotels.com it advertise gym on property. No traditional TV screen it is a projection TV on the wall. At best it three star hotel, however the staff were very nice. Will definitely know return back. I tried to add pictures but it would not let me.
Stayed 4 nights in May 2023

8/10 Good

LI CHUN

Business traveler
Liked: Cleanliness, staff & service, room comfort
會有煙味由空調進入，早餐提供不算豐盛，但已很足夠。
Stayed 4 nights in May 2023