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Hotel de Yama, Hakone Lake Side

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel de Yama, Hakone Lake Side

Deluxe Twin Room (4th Floor, Fuji Mountain View) | View from room
Public bath
Hot springs
Restaurant
Japanese Western-style Room with Terrace and Spa tub, Garden View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522
  • Lake Ashi
    2 min walk
  • Hakone Shrine
    7 min walk
  • Hakone Komagatake Ropeway
    2 min drive
  • Atsugi Air Base (NJA)
    71 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 327 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 2 Large Twin Beds

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Hakone Ashinoko Hanaori

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Restaurant
4.6 out of 5, Wonderful, (1197)
The price is $549
per night
$604 total
includes taxes & fees
Dec 7 - Dec 8
Hakone Ashinoko Hanaori

About this property

Hotel de Yama, Hakone Lake Side

3.5-star hotel in Motohakone
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, conference space, and concierge services are onsite.
Hotel de Yama, Hakone Lake Side offers 89 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 3305 square feet (307 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Hotel de Yama, Hakone Lake Side is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Hotel de Yama, Hakone Lake Side has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,305 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Terrace

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children
  • Rollaway bed fee: JPY 6000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Hotel de Yama, Hakone Lake Side Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 231 reviews" "
Rating 8 - Good. 60 out of 231 reviews" "
Rating 6 - Okay. 11 out of 231 reviews" "
Rating 4 - Poor. 9 out of 231 reviews" "
Rating 2 - Terrible. 1 out of 231 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful retreat
After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
Stayed 2 nights in Aug 2024

8/10 Good

Iliana

.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice stay , very beautiful garden . We stayed 45years ago . One thing we didn’t like about is Japanese Breakfast and European breakfast were served in a different room so , there are no flexibility for choice. We had to choose one or the other before you go . And like set of bento box . Never experienced before .
Stayed 2 nights in May 2024

10/10 Excellent

Julia

Stayed 1 night in May 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens with incredible view of Mt Fuji
This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.
Stayed 1 night in Apr 2024

8/10 Good

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single Room!!!
Hotel was excellent. I was shocked to find I had booked for 1 Adult and was asked to pay a supplement for my wife. This was A$495 for the 3 nights. This was a 2 week trip will all rooms booked on Hotels.com. This is the first time HOTELS.com had a 1 person room... not the fault of Hotel de Yama but annoying and expensive
Stayed 3 nights in Apr 2024

10/10 Excellent

Muyang

Stayed 3 nights in Dec 2023

10/10 Excellent

Aiping, Yorktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Arie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
For such a big hotel it's shocking they don't have any laundry service. Also the price is a bit high for the age and condition of the hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gaelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Ross

Stayed 1 night in Nov 2023

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are quite generous with their rebates offer! Very good deal
Stayed 1 night in Oct 2023

8/10 Good

Blanca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and immaculate gardens. Beautiful views of Mount Fuji and the lake. Excellent location, breakfast, and shuttle service. Did not give perfect score because there is only public bath option available; and, you must have a reservation to eat dinner at the Japanese restaurant and that was not communicated to me at check-in. There is however the option for room service to order a Japanese meal at a reasonable price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Harmeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical place! It's straight out of a fairy tale!! I would love to visit again. Such comfortable rooms, beautiful views of Mt. Fufi and Lake Ashi, and lovely restaurants. The onsen is the icing on the cake. Staff are super friendly and efficient as well. Breakfast is also top class!
Stayed 2 nights in Oct 2023

8/10 Good

CS

Stayed 1 night in Sep 2023

10/10 Excellent

Yeh-Lan

Traveled with family
Service with consideration.
Stayed 4 nights in Sep 2023

8/10 Good

Zheng

Stayed 1 night in Sep 2023

10/10 Excellent

Zhichao, Saratoga

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet place
Stayed 1 night in Aug 2023

8/10 Good

Erwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the lake and sightseeing cruise as well as the shrine.
Stayed 5 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
The hotel was fantastic! It had a great view, and was convenient (for Hakone) to bus lines. The onsen was nice. Th efood was great, and the stff was very helpful. There are busses that stop rigth at the hotel's front door, and a free hotel shuttle to a nearby buss connection point
Stayed 2 nights in Jul 2023

10/10 Excellent

Akira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. My family stays at this hotel when we visit Hakone for the past fifty years. They provide excellent services, clean rooms, best restaurants, and beautiful garden with Ashiko Lake.
Stayed 2 nights in Jun 2023

10/10 Excellent

Youjiang

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at a wrong time. Not as much flowers as expected but the meals were very good beyond expectations. The staffs also very helpful and courteous. Good location with regular shuttle bus and just 10 minutes walk to Hakone Shrine Tori. Strongly recommended.
Stayed 2 nights in Jun 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Old fashioned hotel by Lake Ashi, very friendly staff and fantastic Japanese style breakfast and dinner! Also very walkable to the Heiwa Torii by the water. Would love to return again!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente service, cleanliness and the views of Mount Fuji were fantastic. Much better from the hotel than the five lakes tour we did! There is a shuttle service that goes from the port to the hotel every 20 minutes which stops at 5pm. It meant we had to walk 15 minutes in the dark to the hotel with our luggage because we couldn't work out where to get a taxi from. This was dangerous and the hotel really should have some kind of warning about this for visitors.
Stayed 2 nights in Mar 2023