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Heritage Hotel Hallstatt

4.0 star property

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Photo gallery for Heritage Hotel Hallstatt

View from property
Superior Double Room (Lake View, German Twin Beds) | View from room
Exterior
Exterior
Superior Double Room (Lake View, German Twin Beds) | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Landungsplatz 101, Hallstatt, Upper Austria, 4830
  • Parish of the Assumption
    ‪1 min walk‬
  • Hallstatt Lake
    ‪1 min walk‬
  • Hallstatt Central Square
    ‪1 min walk‬

Room options

View all photos for Junior Double or Twin Room (German Twin Beds)

Junior Double or Twin Room (German Twin Beds) | Minibar, in-room safe, individually furnished, desk

Junior Double or Twin Room (German Twin Beds)

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room (Lake View, German Twin Beds)

Deluxe Double Room (Lake View, German Twin Beds) | Room amenity

Deluxe Double Room (Lake View, German Twin Beds)

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Suite, Annex Building (Heritage.Family Suite Standard)

Standard Suite, Annex Building (Heritage.Family Suite Standard) | Living room | Heated floors

Standard Suite, Annex Building (Heritage.Family Suite Standard)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite (Heritage.Family Suite Superior)

Superior Suite (Heritage.Family Suite Superior) | Minibar, in-room safe, individually furnished, desk

Superior Suite (Heritage.Family Suite Superior)

  • 807 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room (Lake View, German Twin Beds)

Superior Double Room (Lake View, German Twin Beds) | Minibar, in-room safe, individually furnished, desk

Superior Double Room (Lake View, German Twin Beds)

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (German Twin Beds)

Standard Double Room (German Twin Beds) | Minibar, in-room safe, individually furnished, desk

Standard Double Room (German Twin Beds)

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite (Heritage.Family Suite Deluxe)

Minibar, in-room safe, individually furnished, desk

Deluxe Suite (Heritage.Family Suite Deluxe)

  • 700 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Room

Hallstatt Hideaway - Adults only

  • Free WiFi
  • Laundry
  • Outdoor Space
  • Breakfast available
4.3 out of 5, Excellent, (170)
The price is $365
per night
$454 total
includes taxes & fees
Mar 8 - Mar 9
Hallstatt Hideaway - Adults only

About this property

Heritage Hotel Hallstatt

4-star Hallstatt hotel steps from Hallstatt Lake
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Heritage Hotel Hallstatt offers 55 accommodations with minibars and safes. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Hallstatt hotel also offers a sauna, a terrace, and multilingual staff.

Heritage Hotel Hallstatt is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Heritage Hotel Hallstatt has a restaurant on site.

Languages

Czech, English, German, Hungarian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 18 per night)
  • Area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property consists of 3 historic buildings built in the 13th, 17th, and 19th centuries. Annex buildings do not have elevators and are within 0.25 miles (400 meters) of the main building. The main building houses the reception, restaurant, breakfast room and sauna facility. Requests for room assignment in a certain building cannot be guaranteed and are subject to availability.

Renovations and closures

The property is closed between November 1 and November 24.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 85
  • New Year's Eve (31 December) Gala Dinner per child: EUR 45 (from 6 to 15 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 18 per night (6562 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hallstatt Heritage Hotel
Heritage Hallstatt
Heritage Hotel Hallstatt
Hotel Hallstatt
Hotel Heritage Hallstatt
Heritage Hotel Hallstatt Hotel
Heritage Hotel Hallstatt Hallstatt
Heritage Hotel Hallstatt Hotel Hallstatt

Heritage Hotel Hallstatt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern Austrian style hotel adjacent to the ferry slip. Big rooms. Good restaurant and great wait staff. We looked across the lake from seats and table on our balcony.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michihiko

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We arrived early and was able to check in. Great communication from hotel prior to our arrival regarding parking. Hotel is right in the middle of town. Nicely renovated rooms. Nice reception and staff. Breakfast was good and dinner was pretty good. Sauna is nice. Just fyi no aircon so just a good for taught during summer.
Stayed 1 night in Nov 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good Hotel To Stay
The staff were pleasant and helpful. The location of the hotel is excellent. The breakfast is limited for choice. The mattress on the bed was very poor, the pillows provided were very low quality.
Stayed 1 night in Nov 2024

10/10 Excellent

HAI-PNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at Hallstatt just right next to the jetty!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hyeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the balcony; top notch breakfast included in the room; updated clean bathroom; spaciousness of room; central location
Stayed 3 nights in Oct 2024

10/10 Excellent

Alfredo, Las Vegas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel and will definitely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Alice Wai Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t expected to stay in a different building and end up have to walk back and forth to the main building for breakfast. The road to another building is slightly up hill with stairs. Make sure you ask for the main building when you book. It’s no fun to walk in the rain back to the main building just for breakfast or checking out. It’s not even close to the dock. I would say it’s a good 10-15 min distance. The room is nice and quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Serena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights in room 1305. It is on the 5th floor and has beautiful balcony view of the lake every morning and evening. Yes the church bell chimed at 6am and 6pm everyday but it was quite pleasant to listen to when you are not sleeping. Breakfast spread is good. Reception’s Elena was the most sweet, pretty and pleasant girl to help us store our luggage when we arrived early and check in for us swiftly when we returned after our lunch. 2 nice restaurants by the lake are very near the hotel, just a few metres away. When we arrived at Carpark 1, we used the free phone and the shuttle mini bus came quickly to pick us. The hotel also arranged for another car to fetch us back swiftly after we checked out. Everything is perfect. So we will be back if we visit Hallstatt again and will definitely recommend to all our friends to stay here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having breakfast available each morning and included in the price was a huge plus! Saved us alot of time and money, it was also very good. The shuttle from P1 parking to the hotel made parking and moving bags very easy. Be prepared, the bells in Hallstatt go off at 6 am each morning and they really ring the bells. First time they went off I thought there was an emergency, just time to start the day. The only negative I would say is the shower, no shower curtain and only a half glass wall so the floor got wet when showering. Not a big deal. Lake rooms have a beautiful view, try and get a second flood room if possible. We had a 1st floor and it was just fine but a little higher would have been even a bigger plus.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, great food at the restaurant and a location with a view you can’t beat! Wish we had stayed longer!
Stayed 2 nights in Oct 2024

4/10 Poor

FAISAL

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
overall experience was good however there was an accident ruined it for me. During my second night in the hotel while I was resting in the room another guest have open the room door and walked in inside my room, it was scary moment to have someone opens your hotel door luckily I was inside the room. When I asked he said I was checked in by reception to this room, we went down to the reception and with coldest response ever they said ‘oh we were informed by housekeeping that you have checked out’ whattt ? Since when checkout comes through housekeeping not reception? This is scary if I wasn’t in the room my stuff and passport could’ve been stolen easily. By the way the other guest who walked to my room he was a nice guy he understood the situation quickly. Hope such an event doesn’t occur to other guards in the future.
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Stayed 2 nights in Sep 2024

10/10 Excellent

Apurva

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and amazing views. Dining was amazing as well. Will definitely go next time.
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Stayed 2 nights in Sep 2024

2/10 Terrible

Sherif El Bayadi, MD, FACP, FCCP,

Stayed 2 nights in Sep 2024

10/10 Excellent

Shauna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in Hallstatt! Our room had an amazing view of the lake, and was well equipped. The l’occitane toiletries were also a plus. Dinner at the restaurant was fantastic, and the included breakfast was amazing!
Stayed 1 night in Sep 2024

8/10 Good

sataporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is look old bed is not comfortable but breakfast is good.
Stayed 1 night in Sep 2024

8/10 Good

Justine, Suffolk

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tourist hotel in historic centre. Ordinary but comfortable room, beautiful view of the lake. The absolute HIGHLIGHT of this hotel is the sauna suite which you can book for your private use. The whole area has one large sauna, for about 4-6 people and a seperate infra-red sauna for a single person. There is a shower area and several rocking lounges. After a long day sightseeing, this private sauna suite is most rewarding. This is only in the main building though, if you stay in their other sites, you will have to make your way here.
Stayed 2 nights in Sep 2024

4/10 Poor

Gary

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We really wasn’t made to feel welcome at this hotel. So I would certainly never recommend it. It was mainly the dining options and attitude of the staff. You couldn’t dine any later than 7pm and because of their preference for Chinese tourist groups, one evening they told us we couldn’t dine in the hotel because they were serving the group. We had the same experience for breakfast were they wanted us to dine later once their group had finished even though it was buffet style. The hotel almost shuts down by 9pm so if you wanted a few drinks after this time there is nothing open. This applies to the whole of Hallstatt too so not just the hotel. The hotel is located in a perfect area and is walkable to everything you would want. Just expect to be in bed by 9pm. I would never return.
Stayed 2 nights in Sep 2024

10/10 Excellent

Valerie S.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, the view of the river, free Netflix, the free breakfast buffet and their restaurant had really delicious food! This is a great place to stay in Hallstatt!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design of lobby and staff look very professional. When you enter into the hotel, you will feel that this is a high standard hotel. Arch door openings around lobby make guests feel rich culture in the hotel
Stayed 1 night in Sep 2024