*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 17007 square feet (1580 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite self parking is complimentary.
Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel is a smoke-free property.
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Conference space
- Business center
- Spa treatment room(s)
- Billiards or pool table
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Conference space size (meters) - 1580
- Spa services on site
- Terrace
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference space size (feet) - 17007
- Snack bar/deli
- Ballroom
- Banquet hall
- Laundry facilities
- Total number of rooms - 284
- Number of floors - 10
- Garden
- Multilingual staff
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel offers 284 air-conditioned accommodations with bathrobes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Bathrobes
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- LCD TV
- TV size: 49
- TV size measurement: inch
- Rainfall showerhead
- Towels provided
- Bedsheets provided
- Number of beds 2
- Local maps
- Guidebooks or recommendations
- Toothbrush and toothpaste available on request
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Qin Spa has massage/treatment rooms. Services include facials and body wraps. The spa is equipped with a sauna.
- Body wraps
- Facial treatments
- Sauna in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Rock climbing nearby
- Hiking/biking trails nearby
- Archery on site
- Downhill skiing nearby
- Windsurfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 149 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at anytime
Minimum check-in age is: 16
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
No cribs (infant beds) available
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Crowne Plaza Hangzhou Thousand Hotel
- Crowne Plaza Thousand Hotel
- Crowne Plaza Thousand
- Crowne Plaza Hangzhou Thousand Island Lake Hotel
- Crowne Plaza Thousand Island Lake Hotel
- Crowne Plaza Thousand Island Lake
- Crowne Plaza Hangzhou Thousand
- Crowne Plaza Hangzhou Thousand Island Lake
- Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel Hotel
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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