This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Holiday Inn Express Hangzhou Gongshu by IHG offers 209 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Holiday Inn Express Hangzhou Gongshu by IHG is a smoke-free property.
Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Hangzhou Gongshu by IHG has a restaurant on site.
Room service is available.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free secured, uncovered self parking on site
Limited onsite parking
Food and drink
Free buffet breakfast
A restaurant
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in hallways
Handrails in stairways
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
Banquet hall
Built in 2017
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Room service
More
Air conditioning
Connecting rooms available
Desk
Phone
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Holiday Inn Express Hangzhou Gongshu Hotel
Inn Express Hangzhou Gongshu
Holiday Inn Express Hangzhou Gongshu
Holiday Inn Express Hangzhou Gongshu by IHG Hotel
Holiday Inn Express Hangzhou Gongshu an IHG Hotel
Holiday Inn Express Hangzhou Gongshu by IHG Hangzhou
Holiday Inn Express Hangzhou Gongshu by IHG Hotel Hangzhou
Holiday Inn Express Hangzhou Gongshu by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good news: Danny, the manager really believes in customer service. We could not find the hotel; its new. Taxi didn't know where it was. We were a little upset when we finally arrived in the lobby. Enter Danny. He was understanding and took care of us. Upgraded us, Welcome drink tickets and just a "do what it takes" attitude.
The view? I am sure its a great view on a sunny day. Weather was cold and rainy. It is February after all.
The room? a mini suite and very comfortable. Big bed, great pillows. Black out curtains did their job. A little quirk: no waste basket in the bathroom. Room has an umbrella, iron and ironing board. Nice touch - wall electrical outlets have USB jacks.
Breakfast buffet is standard fare - included in the price.
Room service menu just right and service was quick.
Don't worry about communication as the front desk staff and restaurant manager speak at least English and Chinese.
We were there during Chinese New Year. Just like any day in China, if you're not into crowds, you might want to vacation elsewhere.
Not so good:
No one at the hotel could give the taxi driver directions to the hotel. Simple landmarks in the neighborhood like Wanda Plaza a 5 minute walk away would have helped. Not one of them told us that the HI Express check in lobby was closed and to go to the HI right next door.
West Lake and other sites are a healthy taxi ride.
Expedia could have clued us in on that morsel with the confirmation of the reservation.
check in one place and rooms are in another building. Indication is bad and I go to wrong area. Room water pressure is low, air-condition cannot adjust. Breakfast really bad, eggs and noodles are cold, coffee taste very bad.