The Palace Guest House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palace Guest House

Front of property
Property grounds
Executive Room, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace
Reception
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
115 Bishop Gaul Ave, Harare, Harare Province
  • Avondale Shopping Centre
    2 min drive
  • Harare Gardens
    3 min drive
  • National Botanic Gardens
    5 min drive
  • Harare (HRE-Harare Intl.)
    28 min drive

Room options

Deluxe Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Room, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds, Accessible, Non Smoking

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds

Luxury Room, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Accessible, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Basic Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Palace Guest House

3.5-star Harare guest house with private balconies
This guesthouse features a restaurant, a bar/lounge, and a refrigerator in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
The Palace Guest House offers 22 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and fans. Rooms open to balconies. These individually furnished accommodations have separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Harare guesthouse provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. 30 meeting rooms are available. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly guesthouse also offers barbecue grills, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.
English breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
Florence - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily English breakfast available 6:00 AM to 9:30 AM for a fee: USD 7 for adults and USD 4 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Florence

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 30 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 20.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.00 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Guest House Guesthouse Harare
Palace Guest House Guesthouse
Palace Guest House Harare
Palace Guest House
The Palace Guest House Harare
The Palace Guest House Guesthouse
The Palace Guest House Guesthouse Harare

The Palace Guest House Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 57 out of 219 reviews" "
Rating 8 - Good. 63 out of 219 reviews" "
Rating 6 - Okay. 54 out of 219 reviews" "
Rating 4 - Poor. 21 out of 219 reviews" "
Rating 2 - Terrible. 24 out of 219 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Shelton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service n the place is clean
Stayed 1 night in Jul 2024

8/10 Good

Linda, Accra

Liked: Cleanliness, staff & service, property conditions & facilities
The place is affordable and the staff are really nice and welcoming.the environment is ok
Stayed 5 nights in Jul 2024

10/10 Excellent

Theopora

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to access
Stayed 1 night in Jun 2024

6/10 Okay

Tatenda

Disliked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Roy

Liked: Staff & service
Disliked: Property conditions & facilities
Good location. Property needs maintenance and modern renovations
Stayed 2 nights in May 2024

8/10 Good

Wayne

Business traveler
Disliked: Amenities
It’s ok good price
Stayed 13 nights in May 2024

10/10 Excellent

Wonderful Patricia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is generally good nice flowers.clean Rooms
Stayed 2 nights in May 2024

4/10 Poor

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in general was good
Stayed 1 night in May 2024

8/10 Good

Tsepang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just good the service,place ,property
Stayed 1 night in May 2024

10/10 Excellent

Shame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and convenient
Stayed 1 night in May 2024

10/10 Excellent

Emmanuel

Stayed 1 night in May 2024

2/10 Terrible

Brian

Stayed 1 night in May 2024

10/10 Excellent

Sharon

Stayed 1 night in May 2024

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Poor location
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024

6/10 Okay

Albert

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The workers are so welcoming I felt welcomed But the toilets and bathrooms are leaking
Stayed 2 nights in Apr 2024

8/10 Good

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services.. Highly recommend the place
Stayed 2 nights in Apr 2024

4/10 Poor

Tatenda

Traveled with partner
Disliked: Amenities
Ventilation of the room I got was good and also reception team was amazing, they were so helpful. Bathroom hot water was on point, really enjoyed taking a warm shower. How ever the WiFi was super slow and later on it just stopped working till we checked out. The network wasn’t strong enough that we couldnt even use it for WhatsApp. During the night there was a lot of noise in the corridor, it was like a brothel through out the night and also cigarette smoke was coming in strong from the room next to us I think it was room number 4. These people are very noisy we didn’t even manage to sleep because they were making a lot of noise. We didn’t find the remote for the TV and also the speakers were not working so there was literally no volume on the Tv. When it comes to entertainment there is really nothing to offer
Stayed 1 night in Apr 2024

6/10 Okay

Lucy

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just perfect
Stayed 1 night in Apr 2024

8/10 Good

Mike

Traveled with partner
Friendly environment
Stayed 11 nights in Mar 2024

6/10 Okay

Terrence

Traveled with partner
Liked: Cleanliness
I just loved the view
Stayed 1 night in Mar 2024