Self parking, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
The Heidelberg Exzellenz Hotel offers 48 accommodations with hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers. This Heidelberg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This Heidelberg hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.
The Heidelberg Exzellenz Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 15 per night)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children
Family friendly
Laundry facilities
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Conference space
Meeting room
Accessibility
Elevator
More
4 floors
Reception hall
Smoke-free property
Room amenities
Bathroom
Bathtub or shower
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Individual decor
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
Self parking fee: EUR 15 per night
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Property is also known as
Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg
The Heidelberg Exzellenz Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The area around the location was under some construction and it made it challenging for us to locate the hotel. Parking was available on the street and we were able to purchase a parking pass for 5 euro. The hotel is simple, the shower is deep, and the beds are hard. The portable AC was welcomed, but be forewarned there's no central air here.
Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
Good hotel and convenient location in a quiet area. Very walkable.
Jonathan
Stayed 2 nights in Jun 2024
8/10 Good
Par, Lexington
Jun 23, 2024
Liked: Cleanliness, staff & service
Par
Stayed 3 nights in Jun 2024
8/10 Good
cyn
Traveled with partner
Jun 22, 2024
Part of the hotel has no elevator but you can’t tell when booking. Guess only the more expensive rooms have the luxury. Plus no A/C on a hot summer day might be an issue for some.
I liked that this property is a short drive away from the castle and university. It gave a feel for a neighborhood area of the city. They offer parking which made it easy to store the car.
The room was nice and the bed was comfortable. We had a wonderful view.
The staff was friendly and breakfast was the typical buffet of meats, cheeses, breads, and fruits. All was delicious.
One thing that was a bit difficult was parking in front of the hotel to unload the bags because the main street is busy and the side street is one-way and mostly non-stopping zones. But, other than that, it was a wonderful stay.
Nice place. Attentive staff. Room is large with separate sitting area and fridge and mini kitchenette even, which I never used, but nice to have. Convenient parking. Floor is wood and not carpet. All in all recc with no reservations. Liked it even though unfortunately had no time and had one night stay only.
George
Stayed 1 night in May 2024
4/10 Poor
Debra
Traveled with family
May 25, 2024
Liked: Staff & service
Disliked: Amenities
It was an ok hotel for being old and out dated. The shower in the bathroom was awful and the way the shower was installed, it would SOAK the floor every time it was used. There was no air conditioner which made it very stuffy in there. Parking was almost impossible unless you drive around a lot. Bed are super hard.
Best redeeming quality was Monica. That girl is fantastic and so pleasant. She made the stay worth our time.
Otherwise.... would not stay here again.
This is the best hotel for the money that I have experienced in Heidelberg. The front-desk staff is attentive, friendly and helpful. The convenient Frankfurt Airport bus operated by Lufthansa stops at the Hilton, a 10-minute walk away. Rooms are bright and recently renovated. Access to Hauptstadt, Altstadt and local transportation center at Bismarckplatz are nearby.
Great hotel with traditional style and character yet modern. Staff was helpful to find close paid parking. Coffee and water in lobby. Close to old town but quiet. Would stay again! Love Heidelberg!