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Country Inn & Suites by Radisson, Helen, GA

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Helen, GA

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby sitting area
Children's area
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
877 Edelweiss Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪2 min walk‬
  • Helen Arts & Heritage Center
    ‪7 min walk‬
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪9 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Fireplace

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Helen, GA

Helen hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Change of towels is available on request.
Country Inn & Suites by Radisson, Helen, GA offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Helen, GA features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Country Inn & Suites by Radisson, Helen, GA is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to March 3 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Helen GA
Country Inn Carlson Helen GA
Country Inn Suites by Radisson Helen GA
Country Inn & Suites by Radisson, Helen, GA Hotel
Country Inn & Suites by Radisson, Helen, GA Helen
Country Inn & Suites by Radisson, Helen, GA Hotel Helen

Country Inn & Suites by Radisson, Helen, GA Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 441 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond.
Stay here for a wedding in Cleveland. They had me an early check in so I would be on time for the wedding.
Stayed 1 night in Nov 2024

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was that the first night my sheets smelled like sweat & body odor. I have stayed here before with no issues. They re made our beds & apologized. The food service worker is awesome. Her food is delicious. And i love that she isnt afraid to say have a blessed day!
Stayed 2 nights in Nov 2024

6/10 Okay

Lou Ann

Business traveler, Traveled with family
Liked: Staff & service
The breakfast food was old and bread was moldy and all were out of date
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly, convenient, reasonable
Have stayed here several times. They have rooms with fireplaces and also suites, which I opted for this time, with 2 TVs and a sofa. There was even a nice view toward town. The pool is heated and there’s a small gym with a couple machines. Easy walk down to Main Street, although there a couple small restaurants nearby. The Hooch is just across the street. Staff here are very friendly and breakfast is adequate. Only 3 floors but there is an elevator. Comfy, but no frills.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Clean rooms!
Perfect location in Helen. We didn’t have to worry about paying for parking downtown as it was a quick 3-5 min walk. Staff was 10/10 and continental breakfast was some of the best I’ve had at a hotel! Clean rooms! Will stay here again when visiting Helen.
Stayed 1 night in Nov 2024

8/10 Good

Chris

Traveled with family
Stay was great, really enjoyed it. Beds were hard though, didn’t sleep well at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Seth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each member of the staff were incredibly helpful and nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying and we will be back. Hotel is within walking distance to lots of attractions in the area.
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Jordyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting hotel. Bugs everywhere in the room and when brought to the attention of the staff they responded, “well those are our pets” or “those bring good luck.” The carpet was dirty and looked like it needed replaced 5-10 years ago. The vents looked like they’ve never been clean and has mold. Without question the worst hotel we’ve ever stayed at.
Stayed 2 nights in Nov 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was pleasant and the staff very helpful and efficient. The location convenient to all places in Helen. Overall, the hotel provided a quality experience at a reasonable price.
Stayed 2 nights in Nov 2024

2/10 Terrible

Cynthia

Disliked: Property conditions & facilities
Smells musty.Didn’t tell us that they didn’t take dogs before we arrived.Then wanted us to leave.
Stayed 3 nights in Nov 2024

6/10 Okay

Phillip

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had an amazing trip and a wonderful stay. The guest service individual that checked us in was exceptional.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with family
Liked: Property conditions & facilities
Convenient and easy access to dining and shopping.
Stayed 1 night in Nov 2024

2/10 Terrible

PAUL, ORCHARD PARK

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not your typical Country inn and Suites. Extremely run down and dirty. Carpets are dirty and haven’t been cleaned. Rooms were dirty, and outdated. My kids were crying they didn’t want to stay here. Hot tub in pool area, has been concreted in. If I could have received a refund we would not have stayed.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Janey

Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The only thing that can be complained about is you can hear your neighbors. Other than that it was great. I was with my 8 year old grandchild and not one time did I feel concerned for our safety at the hotel or around town.
Stayed 2 nights in Nov 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
It was peaceful, quiet & within walking distance of everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, especially the lady in the dining area. Walking distance to downtown area, which was convenient.
Stayed 2 nights in Nov 2024