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Hampton Inn Helena

2.5 star property

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Photo gallery for Hampton Inn Helena

Terrace/patio
Exterior
Blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Pool
  • Pet friendly

Explore the area

Map
725 Carter Dr, Helena, MT, 59601
  • Montana State Capitol
    ‪3 min drive‬
  • Cathedral of St. Helena
    ‪4 min drive‬
  • Carroll College
    ‪6 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Two queen beds non smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Two queen beds non smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for One Kng Mob Hear Acc W Tub Ns

Blackout drapes, iron/ironing board, free cribs/infant beds

One Kng Mob Hear Acc W Tub Ns

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed with sofa non smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

One king bed with sofa non smoking

  • Sleeps 5
  • 1 King Bed

Similar properties

In-room safe, desk, laptop workspace, blackout drapes

Baymont by Wyndham Helena

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, (1407)
The price is $169
per night
$185 total
includes taxes & fees
May 9 - May 10
Baymont by Wyndham Helena

About this property

Hampton Inn Helena

Helena hotel with bar/lounge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a hot tub, and coffee/tea in a common area.
Hampton Inn Helena offers 81 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn Helena provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This Helena hotel also offers barbecue grills, a vending machine, and ski storage. Complimentary self parking is available on site.

Hampton Inn Helena is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2025 to June 30 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Helena
Hampton Inn Hotel Helena
Helena Hampton Inn
Hampton Inn Helena Hotel Helena
Hampton Inn Helena Hotel
Hampton Inn Helena Hotel
Hampton Inn Helena Helena
Hampton Inn Helena Hotel Helena

Hampton Inn Helena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 377 out of 668 reviews
Rating 8 - Good. 197 out of 668 reviews
Rating 6 - Okay. 53 out of 668 reviews
Rating 4 - Poor. 26 out of 668 reviews
Rating 2 - Terrible. 15 out of 668 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast with a good amount of options and we had a well cleaned room
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

What a joke

Beds were awful and made a terrible creaking noise whenever anyone moved even a little bit. In mutiple rooms as we stayed with a group. To the point that after the first night the dads tried to fix them in multiple rooms. No towel hooks at all in the bathroom even though it said to hang towels to be eco friendly. Fan didnt work. Pool has been closed for a month and didnt have it on the website. Booked it for the pool because of kids. Supposedly had a lounge but desk person told our friends they were referring to the gas station
Stayed 2 nights in Jan 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was down. Wish they would update online information so we would have known. Other than that great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Nicole

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We received no notice that the pool and hot tub were down. It was down for a few days before travel. I couldn’t cancel since I booked through Expedia and that every other hotel was basically full by then. Very disappointed. Beds sucked too.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Traveled with family
Stayed 1 night in Jan 2025

8/10 Good

Kathryn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Cecile

Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
I needed more grab bars in shower, that's on me though.
Stayed 1 night in Jan 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Patrick

Traveled with family
Disliked: Amenities, property conditions & facilities
We stayed for 2 nights the weekend before Christmas. My younger kids and their cousins were excited to swim. Upon arrival, I was told the pool was closed. Why wasn't I notified? They said the manager didn't notify any of the guests. The front desk clerk was nice, but was frustrated, likely not the first unhappy customer. I asked if they had worked with a nearby hotel to allow guests to use their pool. They said, no. I had stayed at hotels that did this before and their effort was appreciated. I was unhappy and asked if there's some sort of discount or something. They said the manager would contact me to discuss. I never heard from the manager. The pool was still closed when we left. We spent $60 someplace else so the kids could swim...not good when already travelling over the holidays. Customer Notification? NO, by choice Alternate Accommodation? NO, by choice Discount or Anything else? NO, by choice Another frustrating thing was the wifi. They are part of Hilton now and require a membership to use the wifi. Initially, it is free, but it was a pain to setup...especially on more than one device. Also, if you plan to stay in Hiltons or Hamptons much, wifi likely won't be free. The room was ok. Having stayed at Hamptons before, I recall the rooms much nicer and in better condition. We made the best of it and at least had a place to sleep. I will likely steer clear of Hiltons and Hamptons going forward unless something changes.
Stayed 2 nights in Dec 2024

6/10 Okay

Darren

Stayed 1 night in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Phillip

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Luai

Liked: Cleanliness, staff & service, amenities
The Inn is a cheap & nice place to take a rest, but I would not spend an entire day or spend my holiday staying in the inn. Just take a rest there & move on with your travel
Stayed 1 night in Dec 2024

10/10 Excellent

Dawna

Stayed 1 night in Jan 2025

8/10 Good

Sarah

I’d stay again

A trip to celebrate and visit friends. The hotel staff was so friendly, kind, and helpful.
Stayed 3 nights in Dec 2024

6/10 Okay

Bonnie

Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was not working This should be announced on the website
Stayed 3 nights in Dec 2024

8/10 Good

Kris

Traveled with family

Good stay

Nice stay with the usual amenities. Hampton’s usually come through. This one is on a busier road that is a bit noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place. Front desk was very helpful.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were high on drugs. Pool was busted. (Nothing was posted on any website anywhere)
Stayed 1 night in Dec 2024

8/10 Good

Laurie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and breakfast was quite good
Stayed 1 night in Dec 2024

10/10 Excellent

Kristel, San Tan Valley

Stayed 1 night in Dec 2024

10/10 Excellent

Cody

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always love staying at the Hampton Inn. The place is always clean and quiet. They also have some of the best customer service in the industry. They have saved the day for us multiple times and we would recommend this property to anyone.
Stayed 3 nights in Dec 2024