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Insula Alba Resort & Spa

5.0 star property

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Photo gallery for Insula Alba Resort & Spa

Indoor pool, 2 outdoor pools, sun loungers
2 bars/lounges, poolside bar
Suite, Pool Access, Sea View | Premium bedding, in-room safe, soundproofing, iron/ironing board
Exterior
Junior Suite | Premium bedding, in-room safe, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Room service

Explore the area

Map
Analipsi, Hersonissos, Crete Island, 70014
  • Aquaworld Aquarium
    ‪7 min drive‬
  • Convention Centre Creta Maris
    ‪8 min drive‬
  • Sarandaris Beach
    ‪18 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪21 min drive‬

Room options

View all photos for Suite, Private Pool, Sea View

Suite, Private Pool, Sea View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Suite, Private Pool, Sea View

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Classic Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, Pool Access (Swim up sharing pool)

Classic Room, Pool Access (Swim up sharing pool) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Classic Room, Pool Access (Swim up sharing pool)

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Classic Room, Private Pool

Classic Room, Private Pool | Premium bedding, in-room safe, soundproofing, iron/ironing board

Classic Room, Private Pool

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Pool Access, Sea View

Suite, Pool Access, Sea View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Suite, Pool Access, Sea View

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Insula Alba Resort & Spa

5-star Hersonissos hotel with coffee shop/cafe
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an indoor pool, 2 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Insula Alba Resort & Spa offers 182 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Some rates at Insula Alba Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Insula Alba Resort & Spa features a full-service spa, 2 outdoor swimming pools, an indoor pool, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and a garden. Onsite parking is available (surcharge).

Insula Alba Resort & Spa has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
INSULA ALBA - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Insula Alba Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CULINARIUM
  • INSULA ALBA

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 7 buildings
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a dress code for their restaurants.
Property Registration Number 1023620

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not permitted at this adults-only property

Property is also known as

Insula Alba Resort Adults Hersonissos
Insula Alba Resort Adults
Insula Alba Adults Hersonissos
Insula Alba Adults
Insula Alba Resort & Spa Crete, Greece
Insula Alba Resort & Spa Hotel
Insula Alba Resort & Spa Hersonissos
Insula Alba Resort & Spa Hotel Hersonissos
TUI BLUE Insula Alba Resort Spa – Adults Only
TUI SENSIMAR Insula Alba Resort Spa Adults Only

Insula Alba Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 213 out of 312 reviews
Rating 8 - Good. 73 out of 312 reviews
Rating 6 - Okay. 14 out of 312 reviews
Rating 4 - Poor. 9 out of 312 reviews
Rating 2 - Terrible. 3 out of 312 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandeep Kaur, Rugby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous. We travelled as a family and it was our 1st time in Crete and an adults only Hotel, our whole experience was outstanding from the moment we arrived at the hotel till the day of leaving. The staff went above and beyond to help us with our stay. Everything was great and the hotel staff were very friendly. I would definitely recommend the hotel and will go back again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

6/10 Okay

Naor

Stayed 3 nights in Jun 2024

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax, good food, excelent service
Stayed 1 night in Jul 2023

10/10 Excellent

Yaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

2/10 Terrible

Gideon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

gurvir kaur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday ever
Amazing hotel very clean and very friendly staff hygiene level excellent. Beautiful view of the sea from every side of the hotel. Nice bar with variety of drinks to enjoy the sunshine beside the pool and have a lovely view of the sea front. highly recommended
Stayed 4 nights in Oct 2021

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit
This is an awesome resort in Crete From the minute we arrived we was greeted with a lovely smile from Eva on reception The hotel is extremely clean and the staff are all very helpful and friendly but
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The staff was great and very nice. Super recommended.
Stayed 4 nights in Sep 2021

6/10 Okay

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Dylan

Stayed 3 nights in Sep 2021

8/10 Good

itai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Noam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Insula Alba is mostly just really pretty.
My first experience from the Insula Alba was the reception. As I entered with my suitcases, the older of the receptionists rushed to me, panicky looking, and with voice raised let me know that I must leave my luggage outside. After asking for my and the wife's passports, she again, worried looking, told me I can't enter dinner 'like this'. I was wearing flip flops and a sleeveless shirt (like some summer tourist in Crete, go figure). It's okay to convey this information, but the way she approached me from the first moment was anything but welcoming. It was more like my presence was soiling her lobby. Other than that, service was good. The room is basic for the price, but spacious. There were very okward chairs in the living room, not comfy at all. Bed was decent. Bathroom and shower as well. Dinner had a very wide variety, but the overall quality and taste was below your average taverna on the street (admittedly a high standard to begin with in Greece). Bright spots were plenty of fresh vegetables, and excellent desserts. We didn't have a chance to try breakfast. The hotel is beautiful, especially the pool area. Overall this hotel is more than decent, but for the price I paid, I feel there were better in Crete.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. My only complaint is that they charge for water in dinner and do not offer drinks or even tap water as part of the dinner.
Stayed 4 nights in Oct 2019

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoy, thanks a lot!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is very kind and warm , I like everything
Stayed 4 nights in Oct 2019

8/10 Good

Elena, Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very very nice. Appropriate for a rest
Stayed 3 nights in Sep 2019

10/10 Excellent

Mirit Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little peace of heaven
Gr8 romantic and quit place. For couples. For poeple who eant to cut the routine and the intense life. Gre8 crew. Gr8 food. Gr8 design
Stayed 3 nights in Sep 2019

10/10 Excellent

Eviatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
-amazing hotel and staff. -good food and facilities but there is nothing to do outside the hotel except Hersonissos city center
Stayed 4 nights in Sep 2019

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

yafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
All was really amazing! The service, the staff so kind and the food. The only thing is that our room with the exit to sharing pool has always shadow on our area of the pool and was not available rooms to switch.
Stayed 3 nights in Aug 2019