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Lotte Hotel Saigon

5.0 star property

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Photo gallery for Lotte Hotel Saigon

Lobby
Front of property
Executive lounge
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Spa

Explore the area

Map
2A-4A Ton Duc Thang Street, District 1, Ho Chi Minh City, 70000
  • Dong Khoi Street
    ‪7 min walk‬
  • Nguyen Hue Walking Street
    ‪9 min walk‬
  • Ho Chi Minh City Opera House
    ‪11 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe King Room, City View

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room, City View

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, River View

Deluxe King Room, River View | Minibar, in-room safe, desk, blackout drapes

Deluxe King Room, River View

  • 398 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Lounge Access, River View

Executive Twin Lounge Access, River View | Minibar, in-room safe, desk, blackout drapes

Executive Twin Lounge Access, River View

  • 398 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Lounge Access, City View

Minibar, in-room safe, desk, blackout drapes

Executive Twin Lounge Access, City View

  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, River View

Deluxe Twin Room, River View | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, River View

  • 398 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, City View

  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite Lounge Access, River View

Deluxe Suite Lounge Access, River View | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite Lounge Access, River View

  • 796 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive King Lounge Access, River View

Minibar, in-room safe, desk, blackout drapes

Executive King Lounge Access, River View

  • 398 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite Lounge Access, City View

Deluxe Suite Lounge Access, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite Lounge Access, City View

  • 796 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Lounge Access, City View

Minibar, in-room safe, desk, blackout drapes

Executive King Lounge Access, City View

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Lotte Hotel Saigon

5-star Ho Chi Minh City hotel, connected to a shopping center in District 1
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lotte Hotel Saigon offers 283 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

In addition to a full-service spa, Lotte Hotel Saigon features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 4 meeting rooms, and limo/town car service. Event facilities measuring 7535 square feet (700 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Canvas - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Crystal Jade Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Yoshino - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Ottimo House Trattoria - Onsite restaurant. Open daily.
Legend Lounge - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 630,000 for adults and VND 360,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crystal Jade Palace
  • Legend Lounge
  • Ottimo House Trattoria
  • The Canvas
  • Yoshino

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (7,535 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children from 4 to 11 years old for breakfast when sharing existing bedding.
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1605450.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 630000 for adults and VND 360000 for children
  • Airport shuttle fee: VND 1527500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1605450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hotel Legend Saigon
Legend Hotel Saigon
Lotte Hotel Saigon
Lotte Legend
Lotte Legend Hotel Saigon
Lotte Legend Hotel Saigon Ho Chi Minh City
Lotte Legend Saigon
Lotte Legend Saigon Ho Chi Minh City
Lotte Saigon Hotel
Saigon Legend Hotel
Lotte Hotel Saigon Hotel
Lotte Legend Hotel Saigon
Lotte Hotel Saigon Ho Chi Minh City
Lotte Hotel Saigon Hotel Ho Chi Minh City

Lotte Hotel Saigon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 698 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 4 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dat Quang, Huntington Beach

Stayed 1 night in Nov 2024

10/10 Excellent

Diem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the staffs and the view. Will be back again.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale and great service
Stayed 3 nights in Nov 2024

8/10 Good

Sui jing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in general. Price is little high, I guess because of the brand and convenient location. Staffs are very nice from checking in to helping us bring all the luggages up to our room. The room we stayed was little outdated in style, but they keep it very clean and well maintained. bed was comfortable. Breakfast is not included, need to pay extra.
Stayed 2 nights in Oct 2024

10/10 Excellent

HIESHIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just more than excellent. I had been so happy with staff and everything. Specially lady's name Bella that she is truly the best. Everytime I come HCM, I will stay here again. Thanks a lot, Lotte Hotel!
Stayed 5 nights in Oct 2024

10/10 Excellent

Golnoosh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay - excellent pool and delicious restaurants
Stayed 2 nights in Aug 2024

10/10 Excellent

bronwen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Wonderful hotel!
Stayed 4 nights in Oct 2024

10/10 Excellent

SUNG, Matthews

Stayed 3 nights in Oct 2024

10/10 Excellent

ELENITA C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Annie, Sacramento

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for walking around District 1. The staff was so attentive and courteous. Felix was exceptionally helpful for our entire stay. He helped us with our luggage, called cars, gave us excellent recommendations and greeted us by name every time we passed the front desk.
Stayed 4 nights in Sep 2024

10/10 Excellent

Magnolia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staffs were very friendly and helpful .polite and sweet.breakfast and seafood lunch buffet was super . I will back again in the future love Lotto hotel ❤️❤️👍👍👏👏👏👏
Stayed 3 nights in Sep 2024

10/10 Excellent

David Cameron

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Conor

Stayed 1 night in Sep 2024

10/10 Excellent

Ho, Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- The hotel has a good location with the best riverview - The food is so yummy, especially "Phở" - All staff are very nice and friendly. So i recommend this hotel to everyone when you visit ho chi minh city.
Stayed 2 nights in Sep 2024

8/10 Good

Consolacion

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff are very accomodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

LINDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, great view of the river. Nice pool
Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for riverside/central, not really sure what would make it 5 star as amenities seem limited but had everything we needed
Stayed 2 nights in Sep 2024

8/10 Good

Xiaobing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Eduardo, Iluka

Liked: Cleanliness, staff & service, property conditions & facilities
Property as described
Stayed 7 nights in Aug 2024

10/10 Excellent

UYEN, gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ahreum

Stayed 1 night in Aug 2024

10/10 Excellent

Van, Tacoma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service very clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Larnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Yibo

Stayed 2 nights in Jul 2024