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Ninh Binh Hidden Charm Hotel & Resort

4.0 star property

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Photo gallery for Ninh Binh Hidden Charm Hotel & Resort

Interior entrance
2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior entrance
Garden
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Air conditioning

Explore the area

Map
No 9, Tam Coc-Bich Dong Tourist Center, Ninh Thang, Hoa Lu, Hoa Lu
  • Tam Coc Bich Dong
    â€Ș7 min walk‬
  • Trang An Scenic Landscape Complex
    â€Ș14 min walk‬
  • Thai Vi Temple
    â€Ș3 min drive‬

Room options

View all photos for Cozy Superior Room

Cozy Superior Room | Minibar, in-room safe, desk, soundproofing

Cozy Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Executive Room

Premier Executive Room | Minibar, in-room safe, desk, soundproofing

Premier Executive Room

  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Spacious Deluxe Room

View from room

Spacious Deluxe Room

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Family Room

Royal Family Room | Minibar, in-room safe, desk, soundproofing

Royal Family Room

  • 700 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

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About this property

Ninh Binh Hidden Charm Hotel & Resort

4-star Hoa Lu hotel walkable to Tam Coc Bich Dong
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Ninh Binh Hidden Charm Hotel & Resort offers 120 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hoa Lu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Ninh Binh Hidden Charm Hotel & Resort features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site.

Ninh Binh Hidden Charm Hotel & Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Sunrise - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Golden Lotus - This restaurant specializes in Vietnamese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 2 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Golden Lotus
  • Sunrise

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 675000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 2 per person
  • Rollaway bed fee: VND 675000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ninh Binh Hidden Charm Hotel Resort
Hidden Charm Hotel Resort
Ninh Binh Hidden Charm Hotel Resort Hoa Lu
Ninh Binh Hidden Charm Hoa Lu
Hotel Ninh Binh Hidden Charm Hotel & Resort Hoa Lu
Ninh Binh Hidden Charm Hotel & Resort Hoa Lu
Ninh Binh Hidden Charm
Hoa Lu Ninh Binh Hidden Charm Hotel & Resort Hotel
Ninh Binh Hidden Charm Hotel Resort
Hotel Ninh Binh Hidden Charm Hotel & Resort
Ninh Binh Hidden Charm Hoa Lu
Ninh Binh Hidden Charm &
Ninh Binh Hidden Charm Hotel & Resort Hotel
Ninh Binh Hidden Charm Hotel & Resort Hoa Lu
Ninh Binh Hidden Charm Hotel & Resort Hotel Hoa Lu

Ninh Binh Hidden Charm Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 193 reviews
Rating 8 - Good. 53 out of 193 reviews
Rating 6 - Okay. 7 out of 193 reviews
Rating 4 - Poor. 1 out of 193 reviews
Rating 2 - Terrible. 4 out of 193 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool! Room very nice as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel in the rural area of Ninh Binh, walking Distance to Tam Cốc and market and restaurants. There’s a restaurant in site with a variety of food. The staff are very friendly and attentive.
Stayed 2 nights in Aug 2024

8/10 Good

Amir

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best hotels that you can find in this area. The staff members were so friendly and helpful. It is located near the main road and you can find restaurants, bars and businesses within a walking distance. I recommend this hotel to anyone, you won’t be disappointed.
Stayed 1 night in Jul 2024

8/10 Good

Cary

Traveled with family
Liked: Staff & service
Good, but not a 5 star
The staff is very accommodating and responsive, but their English was a bit weak. I booked the family suite which was just two connecting rooms. Unfortunately they put the two single beds for the kids in the nicer of the two rooms, which was wrong, so the kids had a bath tub and a shower, plus nicer robes, bigger room, etc., while the parents had the smaller room with a queen bed, small bathroom, junky robes, etc. But the two big negatives were: (1) the shower in the smaller adult room leaked all over the place, so we all used the shower in the kids room, but that shower was clogged, so it filled up with water and you had to wait for it to go down before you could continue your shower. I called the front desk about this, they promptly sent up a worker who did some something and then gave me a thumbs up, but the shower drain was exactly the same -- bad and it never got fixed during our entire stay. (2) the AC does not blow cold but rather blows cool. We were there in the hot season and the room never got as cold as other hotels we stayed at, but this is not a 5 star hotel. Breakfast buffet was okay, not very tasty, but lots of options. Pool is a must in Ninh Binh. Chookies is okay, but I highly recommend Happy Wind restaurant which is to the left of the hotel, not to the right towards town.
Stayed 3 nights in Jul 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hidden Charm Hotel was nothing short of exceptional. From the moment we arrived, the entire team went above and beyond to ensure we had a memorable and relaxing experience. A special mention goes to Thank from customer support, who truly exceeded our expectations. Not only was Thank incredibly attentive and helpful, but she also surprised us with a cake for my wife’s birthday, making our stay even more special. Dinh in the restaurant was another highlight of our stay. Her kindness and readiness to assist us at every meal made dining a pleasure, which is tricky with a two year old. Vu Minh worked tirelessly to make our stay as comfortable as possible. His dedication and hard work did not go unnoticed, and we are deeply grateful for his efforts. The barman around the pool was another joy. His cheerful and happy demeanor added a delightful touch to our poolside relaxation. Overall, the whole team pulled out all the stops to make our stay unforgettable. The hotel’s great facilities and prime location ( not even an 5 minute walk to restaurants annd excursions) only added to the experience. I highly recommend the Hidden Charm Hotel for anyone looking for a relaxing and delightful stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Faye

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped hotel with gym amenities and outdoor pool. Toilet was well maintained too. We liked it that they had bicycles we could borrow for free which we used to cycle to nearby dining places and visited hang mua Staff speaks and communicates well in English
Stayed 2 nights in Mar 2024

10/10 Excellent

Dane, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a room on the 9th floor with a beautiful and spacious balcony overlooking the karst mountains (and some factory site, but unfortunately that's how it is in Vietnam - they are working of removing old polluting industry from this pristine environment). The staff was very friendly and helpful and spoke enough of English to get by. The room is of a boutique type and although a bit aged, it is beautiful. The hotel gave me two free dinners for my three night stay and they even printed a menu for me, featuring my name and the menu items. Now nice and attentive! The hotel is close to the famous Trang An world heritage site, as well as Hoa Lu, the ancient Vietnamese capita, and other site. The Hotel gave me a bicycle so I drove to Trang An, took a boat tour, and return back to the hotel. A reallky nice and pleasant stay. Thank you Ninh Binh Hidden Charm Hotel & Resort!
Stayed 3 nights in Mar 2024

10/10 Excellent

Maribel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel. The staff was warm and friendly and went out of their way to make our stay a great experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hidden Charm was amazing. The service was impeccable, they had great tour packages that included a private tour guide and transportation services which made the experience highly enjoyable and worry free. The property has plenty of amenities, we came at a colder and rainier time but could see how this would be an even more amazing stay with warmer and sunnier weather. It’s walking distance to restaurants and bars. Would highly recommend this hotel if you’re looking for the Ninh Binh, White Lotus experience!
Stayed 3 nights in Feb 2024

6/10 Okay

Ronald, Calgary

Liked: Staff & service
The service staffs from the front desk and housekeeping are excellent. Always polite and ready to help even before you ask. The room itself is spacious, clean and fairly modern. The bathroom large and bright. My room was facing the pool, rice fields and mountain so amazing view when you wake. The room could use better lighting though. The light placement isnt great. Its ok at daytime but not great at night. The fridge at the room barely gets cold even after 24hrs. You cant adjust the settings because there is no settings to adjust. Anyone fancy drinking semi warm beer? Not me. I booked this hotel mainly for the gym which looked great in the pictures but rather dissapointing in person. It looks like they do not take care or maintain the equipment. A little lubricant and cleaning would go a long way. Some machines are broken down. But the worse thing is the floor. Its uneven in many places so everything is lopsided haha. You will know what i mean once you see it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Merle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kudos to the outstanding staff, Henry & Harry, for their helpful tips on exploring Ninh Binh. Despite battling a cold, their care was exceptional. Shoutout to Trahn (from the restaurant) for crafting the perfect ginger tea. The clean and spacious room added to the overall comfort of our stay. Thank you guys!
Stayed 2 nights in Jan 2024

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and spacious. The shower was poorly designed and water often soaked the bathroom floor. Staff were friendly and helpful in booking local tours and transportation.
Stayed 3 nights in Jan 2024

10/10 Excellent

Stephen

Traveled with partner
The hotel staff excelled in customer service. Our every need was attended to professionally and with a smile. The property was clean and tidy and beautifully maintained. This is probably the nicest hotel in the entire area. Location of the hotel was very convenient. There are many restaurants, coffee shops, and convenience stores in the area. It is a short 500 m walk to the boat launch bay for the Tam Coc water excursion.
Stayed 1 night in Jan 2024

6/10 Okay

Mahima

Stayed 2 nights in Dec 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra touches to make our day special !!
We came to Ninh BĂŹnh and celebrated our 32nd wedding anniversary and stayed in this charming hotel . The hotel prepared a surprise for us and we really appreciated the effort to make this day special for us. Hotel staff speaks English and we would like to give a shout out to Harry who checked us in and provided us with information to kick off our stay in Ninh Binh. Harry and his team made us feel welcomed and we enjoyed our short stay in Ninh Binh . We are surprised though that there is no car rentals in Ninh Binh just bicycle and motorcycle rental.
Nice touch to celebrate our 32nd wedding anniversary
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Max and the staff were so helpful and super friendly. They helped organise transfers and made us feel very welcome.
Stayed 2 nights in Dec 2023

10/10 Excellent

Deion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had pleasant stay
Great services. Great location. Staffs are friendly and helpful. Buffet breakfast offers variety. Complimentary bicycle rental.
Stayed 3 nights in Nov 2023

10/10 Excellent

NEE-MENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the hotel is quite comfortable. Amazing room view!

10/10 Excellent

Shera-Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel with great service. The pool is very nice and clean, the spa is wonderful, the food delicious and the staff incredible. Loved it so much we stayed a second night. Very close to everything
Stayed 1 night in Oct 2023

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service
The hotel and the street that it’s on is very quiet at night.It has a cute outside courtyard adorned with lanterns and string lights and a cute boutique but that’s where the charm ends. Upon check in, they gave me a lower category room than what I booked. I had to show them pictures from their website of the different rooms. At first they argued that their website is wrong and needs to be updated. Really? After my insistence, they did put me in the right room. Unfortunately, the rooms on the top floor are hot. They had to put in a portable fan. I had to turn on the AC, ceiling fan and portable fan to keep the room cool. Water pressure is low so toilets can’t flush well. Note that they don’t put tissues in the rooms but they use tissues exclusively in the breakfast area as napkins. Breakfast buffet is average and needs more variety. This is the only hotel I’ve been to where a cappuccino is not included in the breakfast buffet and you have to pay extra.
Stayed 2 nights in Sep 2023