Embassy Suites by Hilton Houston Near the Galleria

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Houston Near the Galleria

Lobby
Exterior
Lobby
Terrace/patio
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
2911 Sage Road, Houston, TX, 77056
  • The Galleria
    5 min walk
  • Paparruchos
    2 min walk
  • Dryden/TMC Station
    9 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    42 min drive

Room options

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Houston Near the Galleria

3.5-star hotel in The Galleria
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, a free shopping center shuttle, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and self parking.
Embassy Suites by Hilton Houston Near the Galleria offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Houston Near the Galleria provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Houston Near the Galleria has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Palm Court - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle up to 3 mi
  • Free shopping center shuttle
  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Palm Court

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,700 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Embassy Suites by Hilton Houston Near the Galleria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 414 out of 1002 reviews" "
Rating 8 - Good. 189 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 116 out of 1002 reviews" "
Rating 2 - Terrible. 115 out of 1002 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Pejmon, austin

Stayed 1 night in Sep 2024

10/10 Excellent

Ta'Nia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

jay

Disliked: Room comfort
Good and not so good. Needs some TLC
The shower head trickled out water, the mini fridge didn't work. The TV in the bedroom didn't work until the front desk manager came up and jiggled the coax cable and the picture came on. The exit doors to the parking areas didn't close properly so anyone could enter. This use to be a decent hotel 6 years ago when we stayed but it is in need of some TLC. What's with the beach balls in the fountains ? On the positive side, they have a nice complimentary breakfast and afternoon free snacks and 2 drinks from the bar. The staff are also nice and responsive as they did transfer us to another room the next morning.
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

The sofa was very dirty!
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

I paid extra for a room with two beds and when I arrived they said they only had King rooms and I had my kids. I really needed 2 beds. It was 11pm and I had already paid for the room. They offered NO solution except to cancel and refund my reservation. It was way too late to be searching for a hotel. It made for a very uncomfortable night. A complete disappointment. 95% of my hotel stays have been at Embassy Suites for years. Maybe it’s time for a change!
Stayed 1 night in Sep 2024

6/10 Okay

Arielle

Traveled with family and small children, Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
The highlight of my stay was to enjoy the made to order omelet station every morning!
Stayed 2 nights in Aug 2024

10/10 Excellent

crystal

Liked: Cleanliness, property conditions & facilities
I always enjoy embassy suites
Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Andria

Traveled with family
Liked: Cleanliness
SMH
The hotel staff were outstanding!!! There was only 1 elevator working for all guests. The food was terrible. I had a huge bug in my room and they thoughtfully moved me to another room where the toilet was broken and they had to come fix that so yeah that was my experience
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Did not like the breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

jay

Needs some TLC
First room was a disaster, tv didn’t work so the desk manager came up to fix it and wiggled the coax cable and it came on. The mini fridge didn’t work and he said he would send someone up in the morning but never showed. The shower didn’t work properly , it just dribbled out water. The room needed some TLC, chipped paint, stains, caulking etc. The next morning l asked for a new room and the lady at the front desk obliged and that room was much better. The exit doors to the parking lots stay open most of the time which makes the hotel an easy target for crime and homeless. The complimentary breakfast was good and they give you two free drinks at the bar and snacks between 5:30 and 7:00 which was cool. Stayed at this hotel 6 years ago and was in better shape.
Stayed 1 night in Aug 2024

10/10 Excellent

Redjeb

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food wasn't that great, but everything else was 5 star.
Stayed 1 night in Aug 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Whenever we stay in Houston this is where we stay. The rooms are always clean and they smell so good and fresh mThe bed linens are calways smell so good.The breakfast is great, my husband especially loves that there i someone making made to.order omelets.
Stayed 2 nights in Aug 2024

4/10 Poor

Kay

Stayed 1 night in Aug 2024

2/10 Terrible

Yazmine

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room hardly got cool, ants all over the room, no trash bags in the room & 2 towels were left for a family of 4 . Toilet got clogged for no apparent reason and the lady at the front said here’s a plunger unplug it yourself, plunger itself was disgusting
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2024

6/10 Okay

SILVIA, McALLEN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Asked for a deposit that have not been refunded, terrible room conditions
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
We arrived and our room was not ready No working phone in room Had to ask for extra towels. Was only given 2 Shower did not work Poor AC, very hot room
Stayed 1 night in Aug 2024

8/10 Good

Loc

Stayed 1 night in Aug 2024

10/10 Excellent

Shlasha

Traveled with family
Liked: Cleanliness, amenities
Every thing was good except only one elevator was working but the breakfast was good and the hotel was nice and clean.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2024

8/10 Good

kelly

Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in May 2024

2/10 Terrible

Michael

Traveled with family
Stayed 3 nights in Jul 2024