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Residence Inn Houston Northwest/Willowbrook

3.0 star property

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Photo gallery for Residence Inn Houston Northwest/Willowbrook

Property amenity
Suite, 1 Bedroom | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
7311 W Greens Rd, Houston, TX, 77064
  • Willowbrook Mall
    ‪4 min walk‬
  • Houston Methodist Willowbrook Hospital
    ‪2 min drive‬
  • Aerodrome
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Fireplace

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms, Fireplace

  • 667 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Full-size fridge, microwave, oven, stovetop

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio Suite, 1 King Bed

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 456 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

  • 667 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio Suite, 1 King Bed (Hearing Accessible)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 456 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom

  • 456 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room

Best Western Premier Ashton Suites-Willowbrook

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (606)
The price is $76
per night
$89 total
includes taxes & fees
Mar 6 - Mar 7
Best Western Premier Ashton Suites-Willowbrook

About this property

Residence Inn Houston Northwest/Willowbrook

3-star hotel in Willowbrook
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and self parking. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Residence Inn Houston Northwest/Willowbrook offers 96 accommodations with fireplaces and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn Houston Northwest/Willowbrook features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a garden, and a picnic area. Parking is available onsite for a surcharge.

Residence Inn Houston Northwest/Willowbrook is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning. An additional to-go breakfast is served daily (subject to charges).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • 0.525 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 13 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Willowbrook
Marriott Willowbrook
Marriott Willowbrook Houston
Residence Inn Marriott Houston Willowbrook
Residence Inn Marriott Willowbrook
Residence Inn Marriott Willowbrook Hotel
Residence Inn Marriott Willowbrook Hotel Houston
Residence Inn Willowbrook
Residence Inn Willowbrook Houston
Willowbrook Residence Inn
Residence Inn Marriott Houston Willowbrook Hotel

Residence Inn Houston Northwest/Willowbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 319 out of 560 reviews
Rating 8 - Good. 136 out of 560 reviews
Rating 6 - Okay. 47 out of 560 reviews
Rating 4 - Poor. 25 out of 560 reviews
Rating 2 - Terrible. 33 out of 560 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Samantha, Oak Harbor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, the staff was very friendly and inviting. The only cons were that the bathroom shower drain was slow so water collected at your feet during a shower and I did not understand the parking fee. Usually parking fees are for areas that are tightly compacted and this place was located in a place that I would not expect to pay a fee. It is next to a closed down restaurant and maybe they used the fee for security, I am not sure. Otherwise the hotel itself was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect can’t wait to stay again
Absolutely perfect and the young lady that was working the counter when I got there at 8 o’clock was outstanding and very helpful and very polite. The rooms are just set up perfectly wished I could’ve stayed there the whole week but they had some kind of convention in town and I had to stay somewhere else, but at least I got one day there
Stayed 1 night in Oct 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service
The staff is amazing there ! My family had a great stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had ROACHES!!! many small roaches! I was so disgusted. The hotel did not even offer me a discount for the room. Horrible place!
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

6/10 Okay

Sue

Stayed 1 night in Sep 2024

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible maintenance, unsecure outer doors, old rooms, bad maintenance/repairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2024

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2024

8/10 Good

Sheila, Temple

Stayed 1 night in Aug 2024

10/10 Excellent

Milton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracie was very knowledgeable of the different properties and rates. Very helpful and sweet. I’ll definitely be coming back
Stayed 1 night in Aug 2024

10/10 Excellent

Michael Leslie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 27 nights in Mar 2024

10/10 Excellent

Nicholas

I actually really liked the room, facilities, staff, and everything the room had. The room was huge and very nice. The staff was very welcoming and kind. The only issue I had, which is minor is the air I found did not cool efficiently for the setting it was on. Very minor though. It is the middle of summer. All in all, loved staying there.
Stayed 1 night in Aug 2024

6/10 Okay

Tamara

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Lezlie was the best part of the stay. Very informative, professional and sweet from the beginning to the end. Bed could’ve been a little more comfortable other than that everything else was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

6/10 Okay

david

Traveled with family
Liked: Staff & service
ok
Stayed 5 nights in Jul 2024

10/10 Excellent

Bliss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Erin

Stayed 3 nights in Jul 2024