*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This hot springs hotel also offers a rooftop terrace, a library, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Only motorcycle parking is offered.
Hotel Doña Esther is a smoke-free property.
- Library
- Daily
- Rooftop terrace
- Number of bars/lounges - 1
- 24-hour front desk
- Free breakfast
- Tours/ticket assistance
- Motorcycle parking only
- Nature reserve
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Distance from property (ft) 49
- Area shuttle (surcharge)
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Distance from property (meters) 15
- Bicycle parking available
- Free cooked-to-order breakfast
- Number of restaurants - 1
- Laundry facilities
- Total number of rooms - 13
- No accessible airport shuttle
- Airport transportation (surcharge)
- Garden
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Room Amenities
Hotel Doña Esther offers 13 accommodations, which are accessible via exterior corridors and feature complimentary bottled water. This Otavalo hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
- Room service (limited hours)
- Daily housekeeping
- Private bathroom
- Free bottled water
- Access via exterior corridors
- Shower only
- Free WiFi
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Deck or patio
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11 AM.
Hotel Doña Esther has a restaurant on site.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Handrails in hallways
- Handrails in stairways
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails on site
- Horse riding nearby
- Mountain biking nearby
- Hot springs nearby
- Mountain climbing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
- Nearby parking fee: USD 4 per night (49 ft away)
- Crib (infant bed) fee: USD 5.0 per night
- Rollaway bed fee: USD 12 per day
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 1:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Pets allowed (no fees)
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Carbon monoxide detector
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 12 per day.
- Cribs (infant beds) are available for USD 5.0 per night.
Pet Policy
- Pets stay free
- Service animals welcome
Hotel Names
- Hotel Doña Esther Otavalo
- Doña Esther Otavalo
- Doña Esther
- Hotel Doña Esther Hotel
- Hotel Doña Esther Otavalo
- Hotel Doña Esther Hotel Otavalo
Hotel Reviews
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