Hotel Isla Mucura

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Isla Mucura

Traditional Double Room | Premium bedding, down comforters, Select Comfort beds, minibar
Exterior
Boating
Villa Oasis Deluxe, Pool View | Front of property
Kiosko Deluxe Garden View | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

8.4 out of 10

Very good

Popular amenities

  • On private beach
  • Bar
  • Spa
  • 24/7 front desk
  • Laundry
  • Breakfast available

Explore the area

Map
Archipielago de San Bernardo, Isla Mucura, 130019
  • Archipelago of San Bernardo
    1 min walk
  • Punta Faro East Dock
    16 min walk
  • Punta Faro West Dock
    16 min walk
  • Tolu (TLU-Golfo de Morrosquillo)

Room options

Kiosko Garden View

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Cabin

  • 538 sq ft
  • Partial sea view
  • Sleeps 7
  • 1 Queen Bed and 2 Twin Bunk Beds

Bungalow Deluxe Frente Al Mar

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed and 1 Twin Bed

Deluxe Bungalow pool facing the sea with private pool

  • 44 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 Queen Bed and 1 Twin Bed

Villa Pool

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Villa Pool Familiar

  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds

Traditional Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Villa Oasis Deluxe, Pool View

  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

Bungalow Frente al Mar

  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Kiosko Deluxe Garden View

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Kiosco Deluxe Elevado

  • 700 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Isla Mucura

Isla Mucura lodge with private yards
Catch some rays on Hotel Isla Mucura's private white sand beach, pamper yourself at the full-service spa, or enjoy snorkeling. Housekeeping is available once per stay.
Hotel Isla Mucura offers 65 accommodations with minibars and fans. These individually decorated and furnished accommodations include desks. Select Comfort beds feature down comforters and premium bedding. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Recreational amenities at the lodge include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the lodge's full-service spa, FIN DEL AFÁN. Services include massages. The spa is open daily.
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Hotel Isla Mucura, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

A complimentary manager's reception is offered each day. Dining options at the lodge include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the lodge's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach lodge also offers a garden and a terrace. A total renovation of this property was completed in September 2023.

Hotel Isla Mucura has designated areas for smoking.

A complimentary manager's reception is offered each day.
Bar Brisas - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: COP 50,000 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Brisas

Things to do

  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat and paddles
  • Designer stores
  • Ecotours
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Playground
  • Racquetball/squash
  • Sail boat
  • Snorkeling
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 square feet of conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in public areas
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 150000.0 per day
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 per person
  • Airport shuttle fee: COP 300000.00 per person (roundtrip)
  • Airport shuttle fee per child: COP 300000.00 (roundtrip)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: COP 150000.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A car is required for transportation to and from this property

Property is also known as

Hostal Isla Mucura Adults Hostel
Hostal Isla Mucura Adults
Hostal Isla Mucura Adults Only
Hotel Isla Mucura Lodge
Hotel Isla Mucura Isla Mucura
Hotel Isla Mucura Lodge Isla Mucura

Hotel Isla Mucura Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 81 reviews" "
Rating 8 - Good. 21 out of 81 reviews" "
Rating 6 - Okay. 13 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 4 out of 81 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eliana, Pennsauken

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful resort on a beautiful Colombian Island.
Stayed 1 night in Apr 2024

10/10 Excellent

Zeljko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Almost perfect Dining options are poor
Stayed 4 nights in Mar 2024

4/10 Poor

Starr

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Incredibly disappointing experience at this hotel. The staff at the beach bar were so unhelpful and took over an hour to complete a simple order – which they only did once I went to reception to complain. Really horrible and expensive food with limited choice (I had read about this before going but it was worse than I expected). Far from luxury with beach beds in a messy organisation on the beach front and not enough of them for all the guests. The only nice thing was the hotel room. Don't waste your money!

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar de descanso .. nos encanto, la persona encargada de las actividades es muy atenta carismatica y talentosa. Mi esposo se sintio mal y la enfermera que tienen en las premisas lo atendio, cada detalle fue excelente. La playa y las instalaciones son hermosas
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
This is a resort style hotel. The all place really feels like an island setting. The cheapest accmodation is still very nicely decorated, efficient and the air conditioning works great 24/7. The outdoor bathroom makes the all experience unique. Even though hot water is not available the temperature was still very comfortable. Also the music played at the bar area is a very Low volume so you can relax under the sun. The service is great, very friendly and helpful staff from the garden to the receptionist. The only thing that needs improvements are the dessert at supper,otherwise the buffet has several choices.
Stayed 1 night in Mar 2024

10/10 Excellent

Yennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This place its magic 🎩
Stayed 1 night in Sep 2023

10/10 Excellent

gloria

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, beautiful beaches, clear blue sea & lovely friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

PAULA

Stayed 2 nights in Feb 2023

8/10 Good

Baylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a really great hotel and experience, but we have a few thoughts after our stay. Pros: - One of the most stunning hotels I’ve ever traveled to, and for an affordable price. - The beachfront bungalows are gorgeous and recently updated, they have AC and comfortable amenities. - Eder & Sergio at the bar. And the piña coladas. Delightful - STUNNING swimming area, crystal clear water and soft white sand. Exceeded our expectations - Wifi was surprisingly strong throughout the resort - HIGHLY recommend the bioluminescence plankton excursion – one of the coolest things we’ve ever done! Mehs: - The food was just ok. It certainly was not anything special, but also not the worst I’ve ever had traveling. Definitely could use some improvement. - There is a charge for every single activity, even kayaking, paddle boarding, or snorkeling on-site Cons: - The music. Plays nonstop from ~10am - midnight every day. - The boat ride back to Cartagena. Wow, it was so rough. We were soaked and actually fearful for about 30 minutes of the 2 hour ride. Some previous reviews mention this, and our ride to the island was pretty calm, so we thought people were exaggerating. They were not. It was very scary and felt unsafe at times. This isn't totally the fault of the resort, but I feel like it should be addressed given reviews. Maybe leaving earlier? Overall, the pros beat the cons and this is a beautiful and unique stay. Not sure we will return just because of the boat transportation.
Stayed 3 nights in Jan 2023

8/10 Good

yahkoh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a Beautiful retreat at toetips distance from the beach, sexy music joyous activities and relaxing setting. Food choices are not bad but can improve a tad. What I liked the most is the diverse and inclusive environment. Very worth the trip.

6/10 Okay

Ingrid

Liked: Staff & service, property conditions & facilities
Isla Mucura is beautiful, unfortunately the coordination and communication wasn't easy, the check in process not effective. However staff @ bar was extraordinary and made my stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌊
Stayed 1 night in Jul 2022

10/10 Excellent

Santiago

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how eco friendly the place really is. Great for a romantic get away. The transportation to and from the island is not great. The boat takes in a lot of water and you will be soak and wet both going and coming.
Stayed 2 nights in May 2022

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small Cabañas with a great view. Very calm and relaxing. The staff was kind and friendly
Stayed 2 nights in Sep 2021

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a small paradise. Excellent staff
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Everything was just perfect!
Stayed 3 nights in Aug 2021

10/10 Excellent

Ana Milena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y buena atención
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Honestly, meh
I have travelled extensively in Colombia in the last 4 months, and i have to say, this hotel had the least friendly staff (Crespa and Tyson were nice). Not that the staff is rude or anything, but it seemed like everyone is tired of their job there. Most of the little beaches in front of beach-front "rooms" had rocks or corals. Also, be aware, the property is VERY large, and depending on which "room" you're staying in, it can be quite a walk to the restaurant or the bar. We were fine, but certainly, can be an issue for some. Upon arrival, you're greeted with a welcome drink, they sit you down, and tell you different information about tours, the hours of restaurant/bar, etc., all of which could've been included in a confirmation email. Then you make a line to check in with the only one person checking you in. At this point, everyone from the boat is already here. It would have been more efficient to check in as people are still arriving from the boat, so the first people to get off the boat could be the first people to check in. The hotel offers tours like plankton and snorkeling. For plankton tour, we had to gather at 6pm, and it was a manual hand written process of copying names from one piece of paper (we signed up for a tour upon arrival) to another.. Add that to a dragged on check in, and it's easily 2 hours wasted if you arrive to the island at 12-1pm. Compared to my stays on other islands, not coming back to this one.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Rustic Island in the Colombian Caribbean.
Nice remote rustic paradise island in the Colombian Caribbean. Beach and sea are beautiful. No beach towels and no cushioned beach beds. Restricted use of water. No hot water. Service is ok but not amazing. Food is good but many out of stock options from the menu. Many options for watersports and day tours. Good place to disconnect. Transportation from Tolu is ok but be prepared to land in the beach instead of the dock so feet may get wet and beach in Tolu is not nice. Better to travel light.
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Check in and check out time not the same as stated here.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach
Beautiful beach... good food... very nice accommodations
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place!
This place is a true gem. The staff are absolutely beyond nice. I will definitely recommend this place for a getaway plan.
Stayed 3 nights in Jun 2019

6/10 Okay

Jennifer

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
El hotel es precioso , el enclave donde está situado es inmejorable, el personal super amable todos y cada uno de ellos. Destacar la amabilidad del jefe del restaurante y el personal en general y la atención en recepción. Eso sí, las habitaciones mangles dejan mucho que desear para el precio que cobran. Tienen goteras, nos cayó una lluvia encima de madrugada en la cama y varias cagadas de pájaro mientras dormíamos la siesta y el aire acondicionado por la condensación perdía agua y el suelo al lado de la cama encharcado (Mangle 2) y en el mangle 5 muchísimas cucarachas por el suelo y en la mosquitera. Decepcionante. El baño ideal y las instalaciones en general preciosas. Nos pareció caro en general el servicio de restauración y en el bar brisas son demasiado lentos para el servicio, pero muy amables y educados.
Stayed 2 nights in Aug 2024