Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

5.0 star property

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Exterior
Body treatments, hydrotherapy, body wraps, body scrubs, facials
9 restaurants, dinner served, French cuisine
Private beach, white sand, beach cabanas, sun loungers
Presidential Suite Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Carr Punta Sam - Isla Blanca, Mz 2, Lt 10, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Punta Sam Ferry Terminal
    ‪10 min drive‬
  • Mujeres Beach
    ‪14 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪92 min drive‬

Room options

Junior Suite Tropical View King

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Junior Suite Ocean View Double

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Junior Suite Ocean View King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out King

  • 684 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King

  • 684 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out Ocean Front

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Tropical View Double

  • 581 sq ft
  • Sleeps 3
  • 2 Double Beds

Presidential Suite Swimout Ocean Front with terrace

  • 2885 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front

  • 1227 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim Out Ocean Front

  • 1399 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Corner Ocean Front

  • 1399 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite Ocean Front

  • 1873 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Run of the House

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite King

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Double

  • 581 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

5-star Costa Mujeres property with 9 restaurants
At Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the property's 9 restaurants. Change of towels is available on request.
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers 505 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 49-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Costa Mujeres property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and sun loungers. Cool off in one of the 4 outdoor swimming pools at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, and enjoy amenities like an outdoor tennis court and a fitness center.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 poolside bars and 5 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a rooftop terrace and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Coco Cafe - Onsite café. Open 24 hours. Open daily.
Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Sea Side - This seafood restaurant overlooks the ocean. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bordeaux
  • Coco Cafe
  • El Patio
  • Portofino
  • Sea Side

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor tennis court
  • Paddleboard
  • Shopping
  • Snorkeling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 10 buildings
  • 5 floors
  • Built in 2023
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1170 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1170 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Playa Blanca Costa Mujeres Adults Only
Secrets Playa Blanca Costa Mujeres Adults Only All Inclusive

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 276 reviews
Rating 8 - Good. 30 out of 276 reviews
Rating 6 - Okay. 27 out of 276 reviews
Rating 4 - Poor. 7 out of 276 reviews
Rating 2 - Terrible. 6 out of 276 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Yvette, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Aleksandr, Erie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing, ocean so clean would recommend this Secrets Playa Blanca.
Stayed 3 nights in Nov 2024

8/10 Good

Kali

Stayed 3 nights in Nov 2024

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort itself was awesome, but some of the staff at this resort fail in comparison to the other resorts I've had the opportunity to visit. Many of the staff are excited to help you until you refuse the services they are trying to sell you, and their attitude changes completely. Still, many of the other staff were so friendly, and overall good experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rashad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and definitely worth the price!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelley

Stayed 5 nights in Oct 2024

10/10 Excellent

Daren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and everything was excellent
Stayed 6 nights in Nov 2024

10/10 Excellent

LEIDY

Stayed 4 nights in Oct 2024

10/10 Excellent

Gennesis

Liked: Cleanliness, staff & service, property conditions & facilities
Amount of possibilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Anisley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, beautiful hotel and great staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Thrisa Kimberly

Stayed 7 nights in Oct 2024

10/10 Excellent

ADAM

Stayed 3 nights in Sep 2024

10/10 Excellent

Dedrick LeAngelo

Stayed 3 nights in Oct 2024

2/10 Terrible

Nijah

Disliked: Cleanliness, staff & service, property conditions & facilities
Forced to pay over $200 for laundry after 2 staff members assured me it was free! The desk wasn’t willing to fix the mistake and refused to let me check out until the balance was cleared.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anh, Driftwood

Stayed 6 nights in Oct 2024

6/10 Okay

Ekaterina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel itself is good as any other secrets hotel but they struggle with Staff. 1. It took at least an 1.5 hour to have lunch or dinner at any restaurant unless it was a buffet because the service was slow. I saw people wait for a glass of wine for 40 mins. 2. That issue above caused us to miss evening show every night cause the show was scheduled at inconvenient time compared to other resorts (Moxche has shows at 9:45) and Playa Blancas shows are 8:30 when majority of people are at dinner 3. Not enough staff by the pools carrying drinks around 4. I had a major issue with my pick up time by Amstar and Hotel was not able to assist me. I was supposed to be picked up at 7:40, i was at the lobby at that time exactly and they said - oh you driver actually left, sorry, cant help. Even Amstar manager on site did not do anything about it. So overall very average hotel, poor service, they need more time to figure it out.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. I was blown away by the quality of literally everything here. The staff were friendly, the food was excellent and the views were breath taking. I can't wait to visit again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Carlos Alonzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, the rooms were better than the pictures portrayed. Prepare for a real 3pm check in, no early check in. The food presentation is awesome, the flavor is not always there but it’s good for the area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 6 nights in Sep 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING! Beautiful property, rooms are spacious and most have a wonderful view! Food was delicious. Our only complaint was that the drinks were very inconsistently made.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rashaunna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay anywhere else
Stayed 3 nights in Oct 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities, beach, staff, clean, meals, room, restaurants, pools, drinks, all excellent!! Strongly recommended
Stayed 6 nights in Oct 2024

10/10 Excellent

Iain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Oct 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024