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Sultan Palace Hotel

3.5 star property

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Photo gallery for Sultan Palace Hotel

Terrace/patio
Standard Double Room, Sea View | Room amenity
Standard Triple Room | Pillowtop beds, minibar, in-room safe, desk
Reception
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Kucuk Ayasofya Mahallesi Katip Sinan Sok, No:38, Istanbul, Istanbul, 34122
  • Blue Mosque
    ‪7 min walk‬
  • Grand Bazaar
    ‪10 min walk‬
  • Hagia Sophia
    ‪11 min walk‬
  • Istanbul (IST)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | Room amenity

Standard Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Pillowtop beds, minibar, in-room safe, desk

Standard Double or Twin Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Pillowtop beds, minibar, in-room safe, desk

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Pillowtop beds, minibar, in-room safe, desk

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Room amenity

Economy Double Room

  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Sultan Palace Hotel

3.5-star hotel in Sultanahmet
A rooftop terrace, a coffee shop/cafe, and valet parking are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Sultan Palace Hotel offers 19 accommodations with minibars and safes. Beds feature pillowtop mattresses. 32-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered valet parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 560 per room (roundtrip)
  • Uncovered valet parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Hotel Sultan Palace
Palace Sultan
Sultan Palace
Sultan Palace Hotel
Sultan Palace Hotel Istanbul
Sultan Palace Istanbul
Sultan Palace
Hotel Sultan Palace Hotel Istanbul
Istanbul Sultan Palace Hotel Hotel
Hotel Sultan Palace Hotel
Sultan Palace Hotel Istanbul
Palace Hotel
Palace
Sultan Palace Hotel Hotel
Sultan Palace Hotel Istanbul
Sultan Palace Hotel Hotel Istanbul

Sultan Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 159 reviews
Rating 8 - Good. 53 out of 159 reviews
Rating 6 - Okay. 27 out of 159 reviews
Rating 4 - Poor. 12 out of 159 reviews
Rating 2 - Terrible. 13 out of 159 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Naseem Bibi

Traveled with family
Liked: Amenities
Its basically a 2/3 star rating. Entrance is steps going down to reception nit good for disabled. Only cleaning done was empty bins and change towels
Stayed 4 nights in Sep 2024

8/10 Good

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Apr 2024

10/10 Excellent

iva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was AMAZING and very Helpful
Stayed 1 night in Apr 2024

2/10 Terrible

Marius

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most filthy hotel. Needs an upgrade on everything. Toilet broken and brown. Stuck inside because handle was broken. Took pictures but no option to add. AVOID.
Stayed 2 nights in Sep 2023

8/10 Good

Muhammad

Stayed 1 night in Apr 2023

2/10 Terrible

H A Abed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never go back again
The room was clean, but the customer service was terrible. I ordered a cap to the Airport and the management denied that I paid them the cap fee. Very aggressive and arrogant people.
Stayed 3 nights in Jan 2023

10/10 Excellent

Homer, SCHUYLER

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 17 nights in Sep 2022

2/10 Terrible

amjad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Stain on bed Air condition not working No left I had to go to the fourth floor The mini bar fridge not working Very Noisy There are not friendly and there are lying about their property and they are not friendly at all I don’t recommend it for anyone they said they speak English but they are not it’s hard to communicate
Stayed 1 night in Jul 2022

10/10 Excellent

Liam, Newcastle Upon Tyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Jun 2022

8/10 Good

Bertha Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated in the European side of Istanbul with all the main sites within walking distance. However the hotel is situated in a very small road and not properly sign posted. We spent almost an hour trying to find the hotel as the roads are all very similar. The property itself was clean and spacious which is all we needed for our short stay.
Stayed 3 nights in May 2022

2/10 Terrible

Malek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service, Unfriendly and opportunistic owner, misleading photos, No hot water in some rooms, very small size rooms, High windows; cant see outside views. You can here other people from your room Look like you are in a prison. Not recommended at all
Stayed 28 nights in Apr 2022

6/10 Okay

yacoob

Liked: Cleanliness
Good clean but will charge you for everything even a cup of coffee
Stayed 7 nights in May 2022

2/10 Terrible

Malek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Apr 2022

8/10 Good

Furqaan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large enough rooms, thin walls unfortunately so if youre placed next to a family with a young child then lord have mercy on you. Great water pressure in the shower. Comfortale beds and tv worked although didnt watch much. The front desk where helpful even though they didnt speak much english we got round that by using google translate. Close enough location to the main tourist attractions.
Stayed 5 nights in May 2022

10/10 Excellent

balal

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location owners are two brothers daka his name very professional will stay again
Stayed 3 nights in Mar 2022

6/10 Okay

Jonathan

Not far from main attractions.
Stayed 3 nights in Feb 2022

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021

10/10 Excellent

hasan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The owner/ manger has great personality and tires best to make your stay enjoyable. Location is very convenient and walking distance to anywhere Recommend this place. Loved the place and the room terrace over looking the see side
Stayed 23 nights in Mar 2021

2/10 Terrible

NOMAN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Lubeyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Everything was so close by the room was clean. The staff were lovely
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
the location was excellent as was the view from the terrace. the walls were paper thin and you could hear people on the street as well as the other rooms, even when they were in the shower. breakfast was disappointing and doesn't include anything to drink you have to pay additional if you want coffee. next time I would just go to one of the many restaurants that are close by for breakfast. for the price i'd definitely stay here again the location was perfect. also, the day attendant was sleeping on the couch in the lobby every time I saw him. I never saw him awake. the man that was there at night was very kind.
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I liked the stay in the place, it is clean but not excellent on this site, but everyone there is kind and nice in dealing. Thank them for hosting me.
Stayed 20 nights in Sep 2019

10/10 Excellent

pedro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank Istanbul ,I be back
this was a very spacial trip an glad that i has able to stay in Sultan palace Hotel ,super location very close to must places you want to go ,staff very polite and friendly ,will help u will all your needs.
Stayed 2 nights in Sep 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice pool.
Stayed 1 night in Jul 2019