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The Byzantium Hotel & Suites - Special Class

4.0 star property

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February 2025

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Sauna, spa tub, steam room, Turkish bath, body treatments, hydrotherapy
2 restaurants, breakfast served
Lobby
Sauna, spa tub, steam room, Turkish bath, body treatments, hydrotherapy
2 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Akbiyik Cad. No:29, Sultanahmet, Istanbul, Istanbul, 34122
  • Hagia Sophia
    ‪5 min walk‬
  • Sultanahmet Square
    ‪6 min walk‬
  • Blue Mosque
    ‪6 min walk‬
  • Istanbul (IST)
    ‪56 min drive‬

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Exterior

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4.3 out of 5, Excellent, (727)
The price is $109
per night
$122 total
includes taxes & fees
Feb 6 - Feb 7
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About this property

The Byzantium Hotel & Suites - Special Class

4-star hotel in Sultanahmet
This hotel features 2 restaurants, a full-service spa, and a health club. Free WiFi in public areas, free train station pick-up, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
The Byzantium Hotel & Suites - Special Class offers 70 accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Center (SURCHARGE) has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
The Byzantium Hotel & Suites - Special Class features a full-service spa and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

The Byzantium Hotel & Suites - Special Class has designated areas for smoking.

A complimentary manager's reception is offered each day.
The Byzantium Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Reservations are required.
The Byzantium Terrace - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

Arabic, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Byzantium Restaurant
  • The Byzantium Terrace

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 2 buildings
  • 5 floors
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 55 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Property Registration Number 12451

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

Byzantium Hotel Special Class
Byzantium Hotel Special Class Istanbul
Byzantium Special Class
Byzantium Special Class Istanbul
The Byzantium Hotel Suites Special Class
The Byzantium & Suites
The Byzantium Hotel Suites Special Class
The Byzantium Hotel & Suites - Special Class Hotel
The Byzantium Hotel & Suites - Special Class Istanbul
The Byzantium Hotel & Suites - Special Class Hotel Istanbul

The Byzantium Hotel & Suites - Special Class Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 555 reviews" "
Rating 8 - Good. 238 out of 555 reviews" "
Rating 6 - Okay. 91 out of 555 reviews" "
Rating 4 - Poor. 38 out of 555 reviews" "
Rating 2 - Terrible. 30 out of 555 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Irfan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent service and close to many tourist attractions
Stayed 7 nights in Sep 2024

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We booked a superior room it wasn't good,bathroom light didn't work,aircon didnt work,the safe locked our stuff in it couldn't open till engineer came the next day,then had to stay in all morning till he turned up,when you book for 3nights its a pain.did get upgraded but went to that room had no soap,shampoo.would like some compensation but don't no were to start.
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhidur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. We felt very welcomed and extremely well looked after by all their staff. We arrived early and the check in staff managed to get a room ready for us ahead of schedule which we greatly appreciated. During breakfast we were looked after by Erhan who was very friendly and helpful. Warisha also made us feel very welcome. Great location - highly recommend this hotel
Stayed 3 nights in Sep 2024

8/10 Good

Josefina

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are dedicated to your well-being and comfort. The breakfast is sumptuous and the manager Erhan makes sure you want for nothing. A pleasure to stay here
Stayed 3 nights in Jul 2024

8/10 Good

Sawin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and many interesting restaurants
Stayed 2 nights in Apr 2024

10/10 Excellent

Ayesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located literally 5 mins away from Hagia sophia! so the location is prime. The staff was warm and welcoming and very helpful. They helped with transportation services as well. breakfast was buffet style and they have tons of restaurant options.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aarif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really very amazing Close to both the mosque and also to the Topkapi palace
Stayed 5 nights in Sep 2022

4/10 Poor

maurice

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Very close to main tourist area. Breakfast was limited and TV had few English speaking channels. On 4th floor with terrace for dining above so noisy when people came down to 4th floor for lift at midnight.
Stayed 5 nights in Sep 2022

8/10 Good

Alia Hosain Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Jul 2022

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, walking distance to places.
Stayed 1 night in May 2022

6/10 Okay

Ayoub

Traveled with group
Liked: Cleanliness
Good 7/10
Overall the hotel is good. Food was also perfect at the breakfast but they should change the menu everyday, I noticed same food all the days. People who are serving the breakfast are so kind and respectful. Location of the hotel is perfect. The restroom is too small.
Stayed 1 night in Oct 2021

10/10 Excellent

mohamed, Bethpage

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
i like every thing was there resp. rest, location.
Stayed 11 nights in Aug 2021

10/10 Excellent

Alexandre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2021

6/10 Okay

Adrian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Overall the hotel was ok. We stayed twice in 2 weeks. The terrace (Queb) had limited choice and no longer had cocktails/alcohol.
Stayed 6 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dogs room very Very small room all the way down in the basement
Stayed 1 night in Nov 2019

10/10 Excellent

Jovana, Jakarta, Indonesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everywhere that we would like to see and enjoy in Sulthnamet area.. Hotel staffs are very nice, friendly, helpfull and informative. Especially thanks to Irem, Oktay and Memet for your nice hospitality.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel!
Our stay in this hotel was good. The hotel room was a smaller than shown in pics and a bit outdated but this is normal for hotels in the sultanahmet area. We were given a bigger room as soon as we complained so thank you to Malik at reception for making that happen. The room was cleaned every day and breakfast was nice as well. You could hear through the walls though and Friday night was noisy as we could hear people from the restaurants around us partying away but it still wasn’t too bad. Location wise, is is perfect. Round the corner from the blue mosque, aya sofya etc etc and very close to the tram which is easy and cheap to use. There is a seperately owned restaurant called QuebLounge above the 4th floor of the hotel and a huge thank you to Yusuf for his amazing hospitality skills. We tried the breakfast here which was amazing. The roof opened up and the windows come down which give an amazing view of the blue mosque and sea. And every evening when we were done for the day, we would come up for smoking shisha which again was lovely. Yusuf made sure we were happy with everything so I would definitely recommend the restaurant as well! Don’t use the hotel spa as service was sub standard and more than triple the price of other local hamams!! We haggled and paid £40 for the hamam at the hotel and later came across the same service at a local hamam for £10!! Overall, will definitely be booking this hotel again!
Stayed 5 nights in Oct 2019

4/10 Poor

Fozia

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Choose a different hotel
Hotel is very old with outdated furniture. We stayed for 5 days. Cleaning staff were talking loud among themselves in the hallways. They distributed our sleep in the mornings. The breakfast was terrible. The juices tasted awful. The front staff were friendly and checking in was easy. The location is great. It's over priced. For the price we paid, we could've gotten a better hotel for the same price.
Stayed 6 nights in Oct 2019

2/10 Terrible

Shabana, Leicester

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was clean and good. However when we entered the hotel we were told our reservation was cancelled and the member of staff told us to get out. We had disabled passengers and this was really unacceptable. This was at 1.00 am and we were all really tired. Eventually we were given the room with no apology from the hotel manager for the inconvenience caused
Stayed 5 nights in Oct 2019

8/10 Good

Nauman

Liked: Cleanliness, staff & service, property conditions & facilities
Overall satisfactory stay
Firstly, the pros: + Excellent location, just a 2-3 min walk to the Sultan Ahmet square. The hotel is located at Akbiyak Street, which remains well-lit throughout the night. Gives you a safe and secure feeling. Good shops nearby for buying souvenirs, close to Araasta Bazaar + Some of the guys at the front desk, like Kadir and Maalik are quite helpful and eager to help in any way. + You can take a Havaist (Airport Bus) from the Sultan Ahmet square for only 18 TL per person. It is a very comfortable airport transfer and there is no limit for check-in luggage. + Sultan Ahmet metro tram station is a 2 min walk from the hotel which connects with other Metro Lines very well. + Hotel is neat and clean. Now the negatives: - house keeping department can be improved as the bed sheet on our bed had a hole in it. We slept on it for two d. We requested for a new sheet and the one they give us had two instead of one hole. Anyhow problem was resolved. - Okta (front desk guy) was quite rude and unhelpful. We requested for a late check out and the way he behaved was quite inappropriate. - Monotonous breakfast, which can be improved in terms of quality as well (juices are completely undrinkable) and the worst part is they start removing stuff exactly at 10:30 from buffet even while you're still eating. - Only one side table in room. - worn out mattress - no iron in the room and expensive laundry. - Small rooms. Even size of superior room is small with one bed side table
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
The room was not the same which we selected. Complete mis management at the time of check-in
Stayed 3 nights in Jul 2019