Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Lobby
Balcony
Exterior
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • All inclusive
  • Room service
  • 24/7 front desk

Explore the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Playa Azul Grand
    5 min walk
  • Oyster Bar
    5 min walk
  • Central Bus Station
    15 min drive
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    42 min drive

Room options

Luxury Suite

  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room

  • 678 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Master Suite One Bedroom

  • 1356 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Room Superior With View

  • Sleeps 3
  • 1 King Bed(s)

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About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

4.5-star Ixtapa property with 4 restaurants, connected to the convention center
Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Grand All Inclusive Suites & Spa's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Ixtapa Grand All Inclusive Suites & Spa features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This all-inclusive property also offers a terrace, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Azul Ixtapa Grand All Inclusive Suites & Spa is a smoke-free property.

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1249 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1249 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Azul Ixtapa Grand All Inclusive Suites & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1009 reviews" "
Rating 8 - Good. 246 out of 1009 reviews" "
Rating 6 - Okay. 104 out of 1009 reviews" "
Rating 4 - Poor. 40 out of 1009 reviews" "
Rating 2 - Terrible. 27 out of 1009 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Sigue teniendo un nivel alto en la calidad del hotel y sus servicios
Stayed 3 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Maricela, Waukegan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Resort was OK but not for the amount we paid to stay. The restaurants had very limited availability and the food selection was not great
Stayed 3 nights in Sep 2024

4/10 Poor

Juan Carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Alejandra

Liked: Staff & service, amenities, property conditions & facilities
staff was amazing and the included activities such as kayaking and snorkeling were the best!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Celia Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services were great! Nice clean rooms with ocean view, safe walking trails, good food, at night there is a lounge bar with karaoke for 1 hr and then becomes a discotheque where you can dance to any kind of music you request. We had a great time.
Stayed 5 nights in Aug 2024

10/10 Excellent

Justine

Stayed 3 nights in Aug 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible.
Stayed 5 nights in Aug 2024

8/10 Good

Blanca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice and relaxing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Just pillows had a little odor.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities
We’re really don’t feel the a/c unit in the lobby.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd year staying at Azul Grand for our annual girls trip to celebrate my birthday. We enjoyed ourselves so much. Everyone is so friendly, helpful and accommodating. The hotel is always clean and inviting. We love to stay here.
Stayed 6 nights in Jul 2024

10/10 Excellent

Cecilia

Stayed 6 nights in Jul 2024

8/10 Good

Devon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility service was excellent . Food is ok
Stayed 5 nights in Jul 2024

10/10 Excellent

CLAUDIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 2 nights in Jul 2024

10/10 Excellent

Emelia

Traveled with family
Liked: Staff & service, property conditions & facilities
Loved the swimming pools
Stayed 3 nights in Jul 2024

10/10 Excellent

Ulises

Stayed 1 night in Jul 2024

10/10 Excellent

Ulises

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lilia Patricia López

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Sofia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tzetzangari

Stayed 3 nights in Jul 2024

10/10 Excellent

Vianey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It’s our second time booking this hotel and it never disappoints. Cleanliness is superb, staff is friendly and accommodating. Food in the restaurants is the best quality there is. Alex and Francisco were our servers in the Olivo Italian restaurant and they made our stay and dinner absolutely amazing. Overall we had an incredible experience and we will come back anytime with no doubt.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024