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Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel

3.5 star property

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Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel

Property amenity
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • All inclusive
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • El Palmar Beach
    ‪13 min walk‬
  • Vista Hermosa Beach
    ‪16 min walk‬
  • Delfiniti
    ‪16 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Double Beds, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Oceanfront

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Las Brisas Ixtapa

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.3 out of 5, Excellent, (1359)
The price is $148
per night
$178 total
includes taxes & fees
Mar 8 - Mar 9
Las Brisas Ixtapa

About this property

Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel

3.5-star Ixtapa property close to El Palmar Beach
Spend the day on Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel's beach or relax by one of the property's 2 outdoor swimming pools.
Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel offers 431 accommodations with safes and coffee/tea makers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ixtapa property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel features 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 907 square feet (84 square meters) include a conference center. This all-inclusive property also offers a terrace, a complimentary children's club, and a vending machine. Complimentary self parking and valet parking are available on site.

Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel is a smoke-free property.

La Isla - This restaurant specializes in international cuisine and serves lunch only.
Frutas y Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
La terraza - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Caña Brava - This restaurant serves lunch only. A children's menu is available. Open daily.
Sport Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caña Brava
  • Frutas y Flores
  • La Isla
  • La terraza
  • Sport Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (907 square feet of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Resort Ixtapa All Inclusive
Holiday Ixtapa All Inclusive
Holiday Inn Ixtapa All Inclusive
Holiday Inn Ixtapa
Holiday Inn Resort Ixtapa an IHG Hotel
Holiday Inn Resort Ixtapa All Inclusive
Holiday Inn Resort Ixtapa All Inclusive by IHG
Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel Ixtapa

Holiday Inn Resort Ixtapa All-Inclusive, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1004 reviews
Rating 8 - Good. 352 out of 1004 reviews
Rating 6 - Okay. 177 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited types of food, it need better signs to let the guests know the daily activities. A coffee makes was good to have it in the room but there were no coffee, sugar etc.
Stayed 5 nights in Oct 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
The hotel is nice, the food are amazing, the mexican night is wonderfull all the food is delicious.
Stayed 4 nights in Aug 2024

6/10 Okay

Robin

Traveled with family
Disliked: Amenities
The staff did their best but very few spoke English so it made it hard and the directions and information was all in Spanish so we were in the dark on the need to make reservations for dinner and such.
Stayed 5 nights in Aug 2024

8/10 Good

Jesús jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me he hospedado en varias ocasiones y me ha gustado pero en esta ocasion la comida del buffet estaba fría y una señorita de la recepción se porto grosera cuando le dije que no encontraba la llave. El señor Rogelio de la entrada excelente persona y super atento todos sus chicos muy amables.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning sounds like a it has a blender that won’t le you sleep well i called the recruiter but they didn’t do anything about it
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Big disappointment
Hotel check in and restaurants not good for so many many people residing at the hotel. Hotel needs more restaurants and better service around the pool area and better cleanliness around the pool area. Lines for elevator- restaurants and pool service at the bar in the sun and heat!!
Stayed 5 nights in Jul 2024

8/10 Good

Angelica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice!! Food could be better!! They need more staff as they seem very pressured
Stayed 2 nights in Jul 2024

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday vacation
AC was not very good, food could be better. Great location!
Stayed 3 nights in Jul 2024

6/10 Okay

Jemima

Stayed 3 nights in Jun 2024

10/10 Excellent

Alma

Stayed 1 night in Mar 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Chris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stuck in a time warp
Upon arriving we were give a room that was musty and had water dripping onto the floor from AC. They cam and fixed it and left all the debris on floor. The gave us a better room. New room had hot water sometimes and AC would work good sometimes. ice makers didn't work anywhere. There are missing tiles everywhere on the floor in the hallways. The hotel needs a facelift. I have been going to Ixtapa for 30 years and it seems like it is stuck in a time warp from the 80's.
Stayed 2 nights in May 2024

10/10 Excellent

carlos

Traveled with family
Good
Stayed 3 nights in May 2024

10/10 Excellent

eddy

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in May 2024

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Was good,
Stayed 3 nights in May 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful authentic place
Stayed 4 nights in Apr 2024

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Ixtapa
Fun, great service, good food. Highly recommend
Stayed 1 night in Apr 2024

8/10 Good

Agueda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and housekeeping did a nice job every day. Most of the staff was friendly. Food was good in the buffet area bit nothing expectacular. However the specialty restaurant for dinner was really good.
Stayed 7 nights in Mar 2024

10/10 Excellent

Scarlett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it more than 5 stars if I could. We had an absolutely perfect time! I can’t wait to go back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Francisco Javier

Stayed 5 nights in Mar 2024

10/10 Excellent

brandi

Traveled with family
Liked: Cleanliness, staff & service
The staff were friendly and great service. The problem is that the bars do not open until 11. So even if you want something to drink like a soda or water at the beach, you’d have to go to the buffet or wait. The hotel is fairly dated and the pools weren’t very clear. However being Spring Break it was very busy. The food was decent with one midweek outside bbq with excellent food. The town and shops are right across the street for good location. They could improve on having at least one bar open earlier and maybe something for snacks between meals.
Stayed 4 nights in Mar 2024

10/10 Excellent

Michael, Aurora

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024

10/10 Excellent

Cisilia

Traveled with family
Liked: Amenities
Muy amables nos recibieron, el cuarto limpio todo muy bien volveríamos de nuevo !
Stayed 3 nights in Mar 2024