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Mercure Kakadu Crocodile Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Kakadu Crocodile Hotel

Exterior
Sports facility
Aerial view
Ecotours
Courtyard Queen Room | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Free WiFi

Explore the area

Map
1 Flinders Street, Locked Mail Bag 4, Jabiru, NT, 0886
  • Mamukala Billabong
    2 min drive
  • Bowali Visitors Centre
    5 min drive
  • Maguk Gorge
    6 min drive
  • Jabiru, NT (JAB)
    8 min drive

Room options

View all photos for Double Room, 2 Double Beds (Courtyard)

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 2 Double Beds (Courtyard)

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Courtyard Area

Family Room, Multiple Beds, Courtyard Area | In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Courtyard Area

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Courtyard Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Courtyard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Mercure Kakadu Crocodile Hotel

Jabiru hotel close to Bowali Visitors Centre
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a children's pool, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Kakadu Crocodile Hotel offers 110 accommodations with safes and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

This Jabiru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Kakadu Crocodile Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Mercure Kakadu Crocodile Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Manjmukmuk Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 25 to 35 for adults and AUD 17 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Manjmukmuk Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 35.00 for adults, and AUD 17 to 25 for children
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Gagudju Crocodile
Gagudju Crocodile Holiday Inn
Gagudju Holiday Inn
Holiday Inn Crocodile
Holiday Inn Crocodile Gagudju
Holiday Inn Gagudju
Holiday Inn Gagudju Crocodile
Holiday Inn Gagudju Crocodile Hotel
Holiday Inn Gagudju Crocodile Hotel Jabiru
Holiday Inn Gagudju Crocodile Jabiru
Mercure Kakadu Crocodile Hotel Jabiru
Mercure Kakadu Crocodile Hotel
Mercure Kakadu Crocodile Jabiru
Mercure Kakadu Crocodile
Mercure Kakadu Crocodile
Mercure Kakadu Crocodile Hotel Hotel
Mercure Kakadu Crocodile Hotel Jabiru
Mercure Kakadu Crocodile Hotel Hotel Jabiru

Mercure Kakadu Crocodile Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 249 out of 1000 reviews" "
Rating 8 - Good. 421 out of 1000 reviews" "
Rating 6 - Okay. 227 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nobuhito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as of 9/10 as for room, breakfast, dinner and very friendly staff as well, Just one point missing for perfect was that’s getting some noise from early morning birds…. Anyway I can recommend you all from family with kids to elderly couples.
Stayed 1 night in Sep 2024

10/10 Excellent

Nobuhito

Stayed 1 night in Sep 2024

8/10 Good

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very pleasant stay. Good sized room. comfortable p though bathroom slightly dated. Shame theres no lift. Evening meals (a la carte) excellent. Breakfast very expensive, food not very warm, cold plates.
Stayed 3 nights in Aug 2024

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great property, awesome staff and the Art gallery has some fantastic paintings and artifacts. A few tiny updates needed but otherwise a fabulous property.
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Accommodation very good and convenient to visits the attractions of Kakadu. Restaurant closing times however do not reflect the activities in the area. Eg to be accepting last dinner orders at 8:15 pm is too early when guests have been out viewing sunsets 45 mins drive from the resort.
Stayed 2 nights in Aug 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at Mercure. Spacious room and comfortable bed. Staff were lovely, mainly young overseas workers who did a great job. Aircon had a malfunction but was quickly repaired on request. Pool was refreshing. Food was very nice, had both the buffet and a la carte. All in all a very pleasant stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Roslyn

Traveled with group
.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Poor state of repair - old and tired
We’ve stayed here a few times over the years - for the middle of nowhere it is fine but that’s it. More like a large motel. Old and dated rooms - poor service - in desperate need of repair and maintenance. We stayed for two nights and then moved to Cooinda Lodge which was much better! A Highway motel at hotel prices - but they charge you as they’re the only option there! Embarrassing for the Mercure brand!
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary, Greeley

Stayed 2 nights in Jul 2024

8/10 Good

B

Traveled with family
Liked: Cleanliness, staff & service
Kakadu trip for family
Overall it was a good and enjoyable stay. Some facilities seem a little rundown. As an iconic location I was expecting a bit more.
Stayed 2 nights in Jun 2024

10/10 Excellent

Larry

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brendan

Stayed 1 night in Jun 2024

2/10 Terrible

Tannista, West Lafayette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay in these hotels. They have the least friendly of policies and try to gauge money for every little thing that we take for granted in any good quality hotels.
Stayed 1 night in Jun 2024

8/10 Good

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and adequate room. Dining options good.
Stayed 4 nights in May 2024

10/10 Excellent

Ivan

To get that type of accommodation in that area is great the people in jabiru were really friendly
Stayed 2 nights in May 2024

6/10 Okay

John

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
2924 Kakadu friends
French bar (men) staff were abrupt and not friendly. Room and complex a bit dated but overall a clean room. The guy on reception was lovely and friendly
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant
We spent a very pleasant night here. The restaurant was very nice, the food was amazing and the staff were attentive and friendly. Our room was spacious and the bed was very comfortable.
Stayed 1 night in May 2024

6/10 Okay

Stacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Bec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Tristan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Best hotel in town, not many other options. Very little to do in the town, bit plenty to do in the area. Hotel restaurant is pretty good, not many other options in town.
Stayed 1 night in May 2024

6/10 Okay

Colin

Traveled with family
Liked: Cleanliness, staff & service
Reception service was excellent and though the rooms may look a little tired a dated in places they are clean and perfectly adequate. We encountered a problem with the kettle which shorted out the electrics in our room a couple of times but someone came quickly on each occasion to reset it. Otherwise everything was good.
Stayed 1 night in May 2024

8/10 Good

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

LEON

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Croc, as the locals call it, has been standing there in the excessive heat and humidity for a while now, so don't expect everything to be shining new and clean. The rooms are sizable and well furnished. But the bathroom and the "kitchen" area (doorway), although both well stocked, are very small hence difficult to use, also in need of a renovation. They could have easily reduced the size of the living area and gave them both some more space. I don't understand why they had to design them so cramped. There's a plug-in flashlight by the bathroom door for night adventures as there's no public lighting beyond the immediate premises of the building. You may find one or two lights in the room are broken too. Maybe due to its remote location, a thorough fix-up is not easily done. The staff members are efficient and very helpful. But seriously understaffed during wet season. Decent in-house restaurant that provides three meals a day (usually continental only in the morning, no full buffet but with a la carte available as well). All in all, apart from the particular shape of the build, pretty standard. A small swimming pool in the courtyard, convenient and good for socialising. But you don't have to be restricted to it. Just some 200m away is the town's public swimming pool which only costs $5 per entry and it's a hidden gem! You simply have to check it out. The only place to be in the unbearable arvo heat.
Stayed 8 nights in Dec 2023