See all properties

Hilton Garden Inn Jackson Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jackson Downtown

Exterior
Meeting facility
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
32-inch LCD TV with premium channels, TV
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Pool
  • Gym

Explore the area

Map
235 W Capitol St, Jackson, MS, 39201
  • Jackson Convention Complex
    ‪5 min walk‬
  • Jackson State University
    ‪15 min walk‬
  • Mississippi State Capitol
    ‪16 min walk‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 King Accessible Room with Bathtub

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

1 King Accessible Room with Bathtub

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed evolution room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

King bed evolution room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds (With Drinks-Snacks)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens evolution room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Two queens evolution room

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium channels, TV

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed (With Drinks-Snacks)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed bedroom suite

32-inch LCD TV with premium channels, TV

King bed bedroom suite

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 1 King Bed, Accessible, City View | City view

Hilton Jackson

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1004)
The price is $114
per night
$127 total
includes taxes & fees
Mar 28 - Mar 29
Hilton Jackson

About this property

Hilton Garden Inn Jackson Downtown

3-star hotel in Downtown Jackson
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Hilton Garden Inn Jackson Downtown offers 186 accommodations with laptop-compatible safes and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Jackson Downtown features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This Jackson hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Hilton Garden Inn Jackson Downtown has designated areas for smoking.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Hilton Garden Inn Jackson Downtown has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 14.95 for adults and USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 363 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 112 out of 1004 reviews
Rating 2 - Terrible. 146 out of 1004 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Cory

Stayed 2 nights in Nov 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bathroom was unclean at check-in time. I called down to the front desk 3 times about it and third time I was told there was nothing that could be done until housekeeping comes in the next morning. I was traveling with a newborn, and I was told that they were unable to bring me towels to the room and that I had to go to the lobby to get them. I was able to Clorox down my bathroom until I saw bloody tissue in the shower. At checkout, the hotel manager tried to help however, I feel there is much more that needs to be done to correct the situation. Historically, this is a very nice hotel which I have been staying in often upon visiting my alma mater- Jackson State and my family over the years. I hope to see this hotel turn its service around to be a little more professional and accommodating to it guests.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jill

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged credit card by items that weren’t purchased.
Stayed 1 night in Dec 2024

6/10 Okay

Rikki

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The pool needed a good cleaning and probably should have pest control sent out to spray for bugs. The hot tub was broken even after I had called a day before to check and make sure it was working bc this was one of the main reasons we chose this hotel. Room was decent and blackout curtains were nice and we slept well, but cleaning crew needs to be more thorough bc we found used food container under the edge of the bed. Yuck!!
Stayed 1 night in Dec 2024

4/10 Poor

Keirsten

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My experience was not great , i didn’t get the room i was originally supposed to get because the door was broken so i was switched to another room that was super small, the closest door was broken, the shower had mold on the inside and the only thing they did was give complimentary breakfast which was very limited i will never stay here again
Stayed 2 nights in Dec 2024

6/10 Okay

Russell

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.
Stayed 2 nights in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All around great spot.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. It's a beautiful hotel, staff and valet were friendly and getting checked in and out was easy.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The TVs didn’t work at all!! Shower wasn’t clean good! I’LL NEVER STAY THERE AGAIN!!
Stayed 2 nights in Nov 2024

6/10 Okay

Fred

Liked: Staff & service
Ice machine was broken Sink faucet in room was not placed correctly
Stayed 1 night in Nov 2024

6/10 Okay

Kyle

Liked: Staff & service, amenities, property conditions & facilities
Besides my original room not being clean at all. Maybe it was a honest mistake to assign me that room. Once given a clean room it was clean besides under the bed there was an empty soda bottle
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Be prepared to pay $17 for average Breakfast
I was not aware that breakfast is not included even though I paid for breakfast through my third party reservation. Also breakfast was $17 tip not included. Nothing Special, same ole hotel breakfast of powdered eggs and greasy bacon.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.
Stayed 1 night in Nov 2024

6/10 Okay

Dominique

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
My air was not working in my room
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Demetrius

Business traveler
My stay was average. The hotel needs to be update.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Santa

Liked: Cleanliness, property conditions & facilities
N
Stayed 1 night in Oct 2024

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
It's safe, quiet, and very convenient.
Stayed 2 nights in Oct 2024

6/10 Okay

Desiree, LONE TREE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Historic building
Stayed 1 night in Oct 2024

10/10 Excellent

Demontavious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024