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Hilton Jackson

3.5 star property

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Photo gallery for Hilton Jackson

Room, 1 King Bed, Accessible, City View | City view
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Property entrance
Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
1001 E County Line Rd, Jackson, MS, 39211
  • Mississippi Coliseum
    ‪10 min drive‬
  • Jackson Convention Complex
    ‪11 min drive‬
  • Jackson State University
    ‪13 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 49-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Jackson Downtown

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, (1001)
The price is $121
per night
$136 total
includes taxes & fees
Apr 9 - Apr 10
Hilton Garden Inn Jackson Downtown

About this property

Hilton Jackson

Jackson hotel with 2 restaurants
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and conference space. Housekeeping is available on request.
Hilton Jackson offers 276 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Jackson features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 19154 square feet (1779 square meters) include a conference center. This business-friendly hotel also offers shopping on site, a porter, and an ATM. Complimentary self parking is available on site.

Hilton Jackson is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Fitzgerald's - This bar specializes in Regional cuisine.
Drago's Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
Wellington’s - This restaurant specializes in American cuisine and serves breakfast and lunch. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.95 to 23.95 for adults and USD 11.95 to 23.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Drago's Seafood
  • Fitzgerald's
  • Wellington’s

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference center (19,154 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 23.95 for adults, and USD 11.95 to 23.95 for children
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Jackson
Hilton Jackson
Jackson Hilton
Hilton Jackson Hotel Jackson
Jackson Hilton Hotel
Hilton Jackson Hotel
Hilton Jackson Hotel
Hilton Jackson Jackson
Hilton Jackson Hotel Jackson

Hilton Jackson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 424 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet.
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I lived in the Jackson area for over 20 years and recently moved home to Louisiana. This was my first time back to visit my son. I had always wanted to see the Jackson Hilton; it was a real landmark to me. I as very excited to check in, but I was immediately disappointed. Staff was friendly and knowledgeable; however, from the lobby to the rooms, the whole place was dark and gloomy, with the ugliest carpet I have ever seen. The facilities were not maintained properly: lights were out, tv and refrigerators didn't work properly, fixtures and furnishings were old and worn. Parking was atrocious. The whole place could do with a good cleaning, refurbishing, and a good coat of paint and new wallpaper. And please get rid of the carpet. As far as the restaurant is concerned, the wait staff did the best they could but service was terrible because we had to wait 10-15 minutes to be waited on (the second morning; the first morning, they didn't even acknowledge our existence.) Management of this Hilton must be improved if you intend to remain an important landmark in Jackson.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mackenzie

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy with a lot of things broken and drains plugged. no internet rude front desk people who are absolutely no help if they even answer the phone or are anywhere near the front desk.
Stayed 1 night in Dec 2024

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, staff & service
Staff was super nice! Location was great. Breakfast was great. Hotel itself though is in need of some renovations.
Stayed 1 night in Dec 2024

10/10 Excellent

Halley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in a hotel outside of being at the casino I really enjoyed it.
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Business traveler
The wifi didn’t work properly
Stayed 1 night in Dec 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Te'Anna

Traveled with group
Stayed 2 nights in Dec 2024

10/10 Excellent

Trina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
I would definitely stay again! Enjoyed my stay room nice and spacious! Food at the bar and the restaurant was really good!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Felicia

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

2/10 Terrible

morris

Stayed 1 night in Nov 2024

2/10 Terrible

TOYLISA

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I want a refund! The property allowed us to check in early. However, once we checked in, got off the elevator we smelled mold that came from old towels located under the non working ice machine! We opened the door to our room, noticed multiple red stains on carpet. We called downstairs to let them know, they acted surprised! The rooms had nats flying around. The ceiling had stained spots on them, stuff was coming off the ceiling into the bed. The bathroom had stains on the wallpaper. The outlets in the bathroom were very old. The bodywash they had screwed into the wall was coming off of the wall. I was truly disappointed at this hotel, because the photos posted on Expedia, doesnt line up with the in person presentation. I also invited other out of town family members to stay there. They were very disappointed. ! of their tubs was stopped up & quit working. My other family member had roaches in their room, so all of my family members had to be moved to other rooms. I am a business traveler, so i frequent different hotels every month. This hotel needs a total overhaul and a definite renovation. This hotel doesnt align with a real Hilton property. Please take notice to this review and act accordingly!!
Stayed 4 nights in Nov 2024

4/10 Poor

Deshonta

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Donasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Nov 2024

4/10 Poor

Monique

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Please dont book here. This hotel is not only in need of some extensive renovating but some houskeeping tips as well!! There was brown/red stains on my toilet, hair all over the bathroom, there was even a chip left on the floor which cleary all showed signs of the prior guest and poor housekeeping services. Definitely does NOT MEET Hilton standards. Lobbh is beautifully decorated for Christmas but once you get past that...its downhill.
Stayed 1 night in Nov 2024

8/10 Good

Teairia

Stayed 1 night in Nov 2024

10/10 Excellent

Earline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Ibraheem, Canton

Liked: Cleanliness, staff & service, amenities
I liked the location, however could’ve had sidewalks for people to walk and explore
Stayed 1 night in Nov 2024

10/10 Excellent

demarcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Tammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night's sleep.
Clean room. Basic amenities provided for. Lunch buffet was decent. Great night's sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

SANDRA

Stayed 1 night in Oct 2024

8/10 Good

MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, but the room was a bit outdated.
Stayed 1 night in Nov 2024