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Holiday Inn Jackson NW - Airport Road, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Jackson NW - Airport Road, an IHG Hotel

Exterior
Interior
Exterior
Suite, 1 Bedroom, Accessible (Communications) | Desk, soundproofing, iron/ironing board, free WiFi
Indoor pool, open 8 AM to 10 PM, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
2696 Bob Mcclain Drive, Jackson, MI, 49202
  • Jackson Crossing Mall
    5 min drive
  • Subway
    10 min walk
  • Jackson Station
    14 min drive
  • Jackson, MI (JXN-Reynolds Field)
    6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Access Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Access Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Jackson, MI

Breakfast included
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (812)
The price is $95
per night
$105 total
includes taxes & fees
Jan 5 - Jan 6
Tru by Hilton Jackson, MI

About this property

Holiday Inn Jackson NW - Airport Road, an IHG Hotel

3-star Jackson hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Jackson NW - Airport Road, an IHG Hotel offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Holiday Inn Jackson NW - Airport Road, an IHG Hotel provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 1450 square feet (135 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Complimentary self parking is available on site.

Holiday Inn Jackson NW - Airport Road, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Kem's Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kem's Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jackson Northwest Airport Road
Holiday Inn Northwest Hotel Jackson Airport Road
Holiday Inn Jackson Northwest Airport Road Hotel
Inn Jackson west Road Hotel

Holiday Inn Jackson NW - Airport Road, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 515 reviews" "
Rating 8 - Good. 148 out of 515 reviews" "
Rating 6 - Okay. 46 out of 515 reviews" "
Rating 4 - Poor. 24 out of 515 reviews" "
Rating 2 - Terrible. 21 out of 515 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Staff & service
Bathroom was not as clean as other Holiday Inns. Bathroom sink draining was slow and smelled like mold. At 6:00 AM, the shower and sink hot water was only lukewarm.
Stayed 1 night in Sep 2024

8/10 Good

Sheree

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Well I reserved a king bed and a couch and I got a double queen and no couch or living room and was told well it’s race weekend like that’s my fault. I spent a lot of money on my room.
Stayed 1 night in Aug 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and the staff was friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are always happy with the accommodations, and have chosen to stay here on multiple trips.
Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Need better choice on breakfast. Food was not fresh and hot.
Stayed 3 nights in Jul 2024

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellant stay, great staff, friendly, clean
Stayed 1 night in Jul 2024

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet! Great welcoming check in staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very clean property. Excellent staff.
Stayed 1 night in Jul 2024

6/10 Okay

Jacqueline, Muskegon

Traveled with partner
Disliked: Staff & service
Unprofessional staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility, though nightly rate was higher than expected.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael, Kendallville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was very welcoming and nice!
Stayed 1 night in Jul 2024

10/10 Excellent

Susan, Fargo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Comfortable beds. More than what I like to spend for a nights sleep and breakfast is a separate charge.
Stayed 1 night in Jul 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy, Grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best hotel in Jackson
Stayed 1 night in Jun 2024

8/10 Good

Christian, Belle Glade

Traveled with family
Liked: Property conditions & facilities
Good service
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Perfect Place for the picky traveler
Close to Meijer, easy access to hiway. very quiet and clean. I am very leery of hotels, but this one was very comfortable and I enjoyed the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded
We were in town for our daughter's graduation from college. I ordered just a regular room, but when we entered it, it was a suite. It was a very nice room and I really enjoyed that the bedroom was separated from everything else so that we couldn't hear anyone in the hallway. We couldn't use anything else in the room as we were only there for one evening.
Stayed 1 night in May 2024

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our staff. We will be back in June.
Stayed 4 nights in May 2024

8/10 Good

DeJay

Stayed 2 nights in Feb 2024