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Holiday Inn Jackson NW - Airport Road by IHG

3.0 star property

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Photo gallery for Holiday Inn Jackson NW - Airport Road by IHG

Exterior
Indoor pool, open 8 AM to 10 PM, sun loungers
Exterior
Suite, 1 Bedroom, Accessible (Communications) | Desk, soundproofing, iron/ironing board, free WiFi
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
2696 Bob Mcclain Drive, Jackson, MI, 49202
  • Jackson Crossing Mall
    ‪5 min drive‬
  • JAX 60
    ‪5 min drive‬
  • Rod Mills Park
    ‪6 min drive‬
  • Jackson, MI (JXN-Reynolds Field)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Jackson, MI

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (844)
The price is $85
per night
$94 total
includes taxes & fees
Mar 8 - Mar 9
Tru by Hilton Jackson, MI

About this property

Holiday Inn Jackson NW - Airport Road by IHG

3-star Jackson hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Jackson NW - Airport Road by IHG offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Holiday Inn Jackson NW - Airport Road by IHG provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 1450 square feet (135 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Complimentary self parking is available on site.

Holiday Inn Jackson NW - Airport Road by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Kem's Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kem's Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jackson Northwest Airport Road
Holiday Inn Northwest Hotel Jackson Airport Road
Holiday Inn Jackson Northwest Airport Road Hotel
Inn Jackson west Road Hotel

Holiday Inn Jackson NW - Airport Road by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 525 reviews
Rating 8 - Good. 151 out of 525 reviews
Rating 6 - Okay. 47 out of 525 reviews
Rating 4 - Poor. 24 out of 525 reviews
Rating 2 - Terrible. 21 out of 525 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 1st time
Absolutely loved my 1st stay at this hotel! Clean, easy check-in and checkout, every staff member was helpful and friendly. Couldn't be happier and look fwd to going back!
Stayed 1 night in Nov 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on off of 94
Stayed 1 night in Nov 2024

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lakesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was much larger than expected. The staff was friendly. The room was clean. Would stay again for sure
Stayed 1 night in Nov 2024

10/10 Excellent

Kanndice

Stayed 4 nights in Oct 2024

8/10 Good

Becky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite room comfortable beds
Stayed 1 night in Nov 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and clean with a separate desk and a separate tv/sofa area. Would have been great for a family needing to spread out!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lurann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful bar staff
Stayed 1 night in Oct 2024

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on off highway 94. Very nice room.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel for Michigan football overnight stays.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotels I’ve been to, The people are very nice and the hotel has everything you could want, Definitely a great value!
Stayed 1 night in Oct 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love just about everything, except the beds! Very uncomfortable beds. Usually wake up sore in the morning
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen, Waterford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to 94 and lots of dining options
Stayed 2 nights in Oct 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was considered
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Gary, Andover

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Disappointed that the was no business center to use a computer and printer.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge. Didn’t expect the extra TV room with a couch.
Stayed 1 night in Sep 2024

2/10 Terrible

ROYDEN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I presented my confirmation fromExpedia and they said that there wasn’t a room for us after we had driven hours to get there. This has never happened before with Expedia and couldn’t believe it. You should have advised me if there was a problem. I would like to go into more details about this. Please call me at 17069699163.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Liked: Staff & service
Bathroom was not as clean as other Holiday Inns. Bathroom sink draining was slow and smelled like mold. At 6:00 AM, the shower and sink hot water was only lukewarm.
Stayed 1 night in Sep 2024

8/10 Good

Sheree

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Well I reserved a king bed and a couch and I got a double queen and no couch or living room and was told well it’s race weekend like that’s my fault. I spent a lot of money on my room.
Stayed 1 night in Aug 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and quiet
Stayed 1 night in Jul 2024