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Embassy Suites by Hilton Jacksonville Baymeadows

3.5 star property

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Photo gallery for Embassy Suites by Hilton Jacksonville Baymeadows

Lobby
Lobby
Exterior detail
Reception
Suite, 1 King Bed, Balcony (Atrium) | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Room service
  • Bar
  • Laundry

Explore the area

Map
9300 Baymeadows Road, Jacksonville, FL, 32256
  • The Avenues
    ‪5 min drive‬
  • Saint Vincent's Medical Center Southside
    ‪7 min drive‬
  • St. Johns Town Center
    ‪7 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed (South Wing, Conference)

Suite, 1 King Bed (South Wing, Conference) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (South Wing, Conference)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony (South Wing)

Room, 2 Double Beds, Balcony (South Wing) | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Balcony (South Wing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Atrium Building)

Room, 1 King Bed (Atrium Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Atrium Building)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (South Wing)

Room, 1 King Bed, Balcony (South Wing) | View from room

Room, 1 King Bed, Balcony (South Wing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Atrium Building, Conference)

Suite, 1 King Bed (Atrium Building, Conference) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (Atrium Building, Conference)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Atrium Building)

LCD TV

Room, 2 Queen Beds (Atrium Building)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (South Wing Building)

Room, 1 King Bed (South Wing Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (South Wing Building)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 1
  • 1 King Bed

View all photos for Room, 2 Double Beds (South Wing Building)

Room, 2 Double Beds (South Wing Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds (South Wing Building)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony (Atrium)

LCD TV

Suite, 1 King Bed, Balcony (Atrium)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Double Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Living area | LCD TV

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | LCD TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Jacksonville Baymeadows

Hotel in Southside
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast is provided, as well as free wired internet in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
Embassy Suites by Hilton Jacksonville Baymeadows offers 277 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Renovation of all guestrooms was completed in February 2020.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites by Hilton Jacksonville Baymeadows provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired Internet access.

Event facilities measuring 3600 square feet (334 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and laundry facilities. Onsite self parking is complimentary.

Embassy Suites by Hilton Jacksonville Baymeadows is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Jacksonville Baymeadows has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1985
  • Renovated guestrooms - February 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymeadows Embassy Suites
Embassy Suites Baymeadows
Embassy Suites Baymeadows Hotel
Embassy Suites Baymeadows Hotel Jacksonville
Embassy Suites Baymeadows Jacksonville
Embassy Suites Jacksonville
Embassy Suites Hilton Jacksonville Baymeadows Hotel
Jacksonville Baymeadows
Jacksonville Embassy Suites
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville Baymeadows Hotel
Embassy Suites Hilton Baymeadows Hotel
Embassy Suites Hilton Jacksonville Baymeadows
Embassy Suites Hilton Baymeadows
Embassy Suites by Hilton Jacksonville Baymeadows Hotel
Embassy Suites by Hilton Jacksonville Baymeadows Jacksonville

Embassy Suites by Hilton Jacksonville Baymeadows Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 566 out of 1014 reviews
Rating 8 - Good. 205 out of 1014 reviews
Rating 6 - Okay. 106 out of 1014 reviews
Rating 4 - Poor. 68 out of 1014 reviews
Rating 2 - Terrible. 69 out of 1014 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere. They made my experience very pleasant.
Stayed 1 night in Dec 2024

4/10 Poor

Reginald

Stayed 2 nights in Nov 2024

10/10 Excellent

Aliyu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay and the breakfast. Staff was amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Lashata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lashata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dorheen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was fine. We enjoyed the managers reception in the evenings and the breakfast in the mornings. The mattress on the bed was a little lumpy. Staff was accommodating. There was not too many places to eat near the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great food at the restaurant and the room was clean with comfortable beds. Will definitely stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Essie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service
Breakfast and dinner were great
Stayed 1 night in Nov 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kayla

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The bathroom in my room was not that clean. The shower looked like it needed to be scrubbed.
Stayed 1 night in Nov 2024

10/10 Excellent

Travis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Nov 2024

4/10 Poor

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The whole property stunk of weed! Inside and out! It filled my 1st floor room! The area outside of the pool and in front of the elevators was extremely noisy. I specifically asked for a quiet room because I'm a very light sleep with Insomnia. I was assured that this was a quiet room. Room 146! I WAS LIED TO and had to breathe second hand smoke the entire time. This place is horrible! As I checked out, I WAS NOT ASKED HOW MY STAY WAS. I had to ask for a survey. This place needs a major overhaul. Managers and staff!
Stayed 1 night in Nov 2024

6/10 Okay

Shirley

Stayed 3 nights in Sep 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a pleasure to stay at any embassy suites by Hilton
Stayed 1 night in Nov 2024

4/10 Poor

Virginia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jaylon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! 10/10
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team at the property said it all from the time you checked in. Having a cocktail in bar. The staff Rocked!!! The onion soup was the Best!!!
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Stayed 1 night in Oct 2024

10/10 Excellent

INEABELLE

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in Jacksonville!! Like excellent customer service, cleanliness, location, easy check-in. Nice place to stay!!
Stayed 1 night in Nov 2024

8/10 Good

Dalisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Stayed 2 nights in Oct 2024

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service, room comfort
I’ve stayed at this hotel before and have always enjoyed my experience, but unfortunately, this time was a big disappointment. To begin with, the room was uncomfortably hot. Despite adjusting the thermostat multiple times, it wouldn’t cool down, making it hard to relax or sleep. The bathroom situation added to the frustration. The toilet was clogged when we arrived, and it took four calls and far too much time to finally get it fixed. This is not the level of service I’ve come to expect from Embassy Suites. The pool, which is usually a highlight, was chaotic and poorly managed. Kids were throwing footballs across the room, creating a safety hazard. Some of my family members were almost hit, and there was no staff present to address the situation. Even more concerning, several of the children in the pool were wearing full outfits instead of proper swimwear, which felt both unhygienic and inappropriate. While I’ve had great experiences here in the past, this stay was far below the standard I’ve come to expect. I truly hope these issues are addressed because I want to continue enjoying this hotel in the future.
Stayed 2 nights in Nov 2024