Along with a restaurant, this hotel has a meeting room and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Citi M Hotel offers 68 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Jakarta hotel also offers tour/ticket assistance, concierge services, and laundry facilities.
Kings Cafe - This restaurant specializes in international cuisine. Open 24 hours.
Room service is available.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
A restaurant
Restaurants on site
Kings Cafe
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Accessibility
Elevator
More
Banquet hall
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Electric kettle
Free bottled water
Room service
More
Air conditioning
Desk
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: IDR 250000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
CITI M HOTEL JAKARTA PUSAT
CITI M JAKARTA PUSAT
CITI M HOTEL Jakarta
CITI M HOTEL
CITI M Jakarta
CITI M
Citi M Hotel Hotel
Citi M Hotel Jakarta
Citi M Hotel Hotel Jakarta
Citi M Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is very good (considering the price) facilities are basic but OK. Room a bit small but clean. 24 h food service. Well located, but immediate surroundings very poor.
Located in a bit secluded location. But, very nice, clean and an affordable hotel to stay. The breakfast buffet was very good for which I will give them +1.
Verified traveler
Stayed 3 nights in Dec 2018
4/10 Poor
Fatimah, Singapore
Nov 6, 2018
Liked: Staff & service
Disliked: Cleanliness, room comfort
After the 2nd nite, one of our rm experienced total black dirty water in the wc as well from the sprayed water. Water flow from the sink also very weak. We decided to check out and moved to another hotel as we hv another 2 more nights. Anyway to refund for tje rm with problem?
Lokasi agak tersorok & supir grab agak mencari di mana.
Agak jauh dari rumah makan.
But staff very helpful & friendly.
mau kemana2, staff nya bisa pesan grab.
Kamar bagus sekali, makanannya pun enak :)
Selesa tinggal di sini.
Wifi laju.
since this trip is for business so, it fine for the sort trip, close too the city
enny
Stayed 2 nights in Feb 2018
6/10 Okay
Kishor
Dec 14, 2017
Liked: Cleanliness, staff & service, room comfort
OK, bit isolated
Location is not so good. You'll need uber to get around. Comfortable bed. Excellent Wi-Fi. Great breakfast. Lovely, helpful staff. Our special thanks to the lovely Karina, who looked after us and helped us with sightseeing advice. Room fittings remind me of supermarket shelving. Lots of watchable TV channels. Excellent. Some great movie channels. Only problem is that the bathroom is a wet room. Everything is wet when you have a shower. Overall good value for money.
Kishor
Stayed 1 night in Dec 2017
6/10 Okay
Traveller, UK
Dec 9, 2017
Reasonable Price for a Centrally Located Hotel
The only thing to shout about this hotel is its central location. Front desk staff weren't friendly. room was very small, shower was above the toilet seat. We had wanted a centrally located hotel at a reasonable price, but didn't expect the standard to be quite so low. Our window overlook a wall.
Great location and friendly staff. Amazing food with 24 hour kitchen. Would stay here again the next time I am Jakarta. Couldn't ask for better hotel because the staff was very helpful making it easy for us to navigate the area and the city. Highly recommend this hotel.
Just ok; desk manager that checked us in was so cranky; Two different ladies worked day shift and were very pleasant and helpful. Breakfast had few western choices; no fruit, coffee good. Beds were hard, room very bare, WiFi pretty good, shower is part of whole bath area so everything gets wet; this is common I think in a lot of Asian hotels. Location is ok, not great.
Very convenient, close to Gambir train station, breakfast buffet was good; a lot of selections. The place was clean, and staff were courteous. Over all, it was a good place to stay.
The best part of this hotel is the excellent buffet breakfast! Lots of selection of Indonesian and Western food. They also have free shuttles to various places, like the textile market and Gambir station. Otherwise, the room was standard and not very remarkable, but comfortable. Unfortunately, our A/C unit stopped working the second night, but we were only there for two nights so we didn't bother complaining.
Luckily there are still much room for improvement.
The service at the front desk was excellent and the staff are all very helpful. However to stay competitive in the Jakarta hotel market, the hotel needs upgrade and overall renovation as the room was a bit old & decoration was out dated. Ant was found in the room and dining table at the restaurant as well. This is the first hotel I stays that provide towel in dark colour. We don't know if they are clean or safe to use as you can't tell when the towel is in dark colour. I can't comment much on the location but I have 2 taxi trips to hotel and one of the Blue Bird taxi Driver is unaware of the hotel and has problem finding it even with me showing him the name card of the hotel. It is more like a budget hotel for couple and with the same price you can definitely find better hotel in this city.
The staff was excellent. I am an English speaker, and I had no difficulties communicating with the staff. They answered all my questions and needs. They ordered a taxi for me, kept our luggage in a storage room after we checked out, and the complimentary breakfast and coffee were delightful. The room was very comfortable, easily climate controlled, and the wi-fi worked without a hitch. The only thing we noticed were some very small ants in the room, but they were few and were not a problem.
Food served was very healthy food that fits my diet as I went to Jakarta for a marathon. Room was very comfortable and staff were all very friendly. Definitely will stay again at this hotel for my next visit.