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Leonardo Plaza Hotel Jerusalem

5.0 star property

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Photo gallery for Leonardo Plaza Hotel Jerusalem

King Solomon Executive Suite | Living area | 32-inch LCD TV with cable channels, TV
Seasonal outdoor pool
View from property
King Solomon Executive Suite | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Housekeeping
  • Room service

Explore the area

Map
Harav Avida 1, Jerusalem, 91076
  • Mamilla Mall
    ‪11 min walk‬
  • Al-Aqsa Mosque
    ‪5 min drive‬
  • Western Wall
    ‪5 min drive‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, City View

  • 290 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, Balcony (New City View)

Executive Room, Balcony (New City View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, Balcony (New City View)

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

View from room

Junior Suite

  • 635 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Balcony (Old City View)

View from room

Executive Double Room, Balcony (Old City View)

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for King Solomon Executive Suite

King Solomon Executive Suite | Balcony

King Solomon Executive Suite

  • 797 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Leonardo Plaza Hotel Jerusalem

5-star hotel in Jerusalem City Centre
This hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Leonardo Plaza Hotel Jerusalem offers 270 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Leonardo Plaza Hotel Jerusalem provides a 24-hour health club and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Leonardo Plaza Hotel Jerusalem has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Primavera - Onsite restaurant.
24-hour room service is available.

Languages

English, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ILS 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ILS 50 for adults and ILS 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Primavera

Things to do

  • 24-hour health club
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 22 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in hours start at 9 PM on Saturdays and Jewish holidays.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 27 to April 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ILS 50 for adults and ILS 50 for children
  • Self parking fee: ILS 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

National rating

This property has received its official star rating from Israel Ministry of Tourism.

Property is also known as

Jerusalem Plaza Hotel
Leonardo Hotel
Leonardo Jerusalem Plaza
Leonardo Jerusalem Plaza Hotel
Leonardo Plaza
Leonardo Plaza Hotel
Leonardo Plaza Hotel Jerusalem
Leonardo Plaza Jerusalem
Jerusalem Sheraton
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Leonardo Plaza Jerusalem
Leonardo Plaza Hotel Jerusalem Hotel
Leonardo Plaza Hotel Jerusalem Jerusalem
Leonardo Plaza Hotel Jerusalem Hotel Jerusalem

Leonardo Plaza Hotel Jerusalem Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 294 out of 755 reviews
Rating 8 - Good. 218 out of 755 reviews
Rating 6 - Okay. 120 out of 755 reviews
Rating 4 - Poor. 68 out of 755 reviews
Rating 2 - Terrible. 55 out of 755 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam

Stayed 2 nights in Nov 2024

10/10 Excellent

Ethan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
I was welcome so nicely. The breakfast is unbelievable good. The service is great. Location is perfect. Accommodations very comfortable. I can’t wait to be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
I’ve stayed here many times—mainly for the location and reasonable parking fees. Some of the rooms haven’t been updated which may be reflective in room choices. At this point of my tenure, I think they should be offering me an occasional upgrade but may be hard as they usually sell out for the weekends.
Stayed 2 nights in Nov 2024

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Leonardo Plaza many times. The location is unbeatable. The rooms are comfortable. The breakfast is unparalleled. But most importantly, the staff are the best!
Stayed 10 nights in Nov 2024

10/10 Excellent

Lauren, Wesley Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ronit from guest relations is super friendly and the hotel is very accommodating for any requests. We will be staying here often.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren, Wesley Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often, the staff is friendly and the breakfast buffet is my favorite of all the hotels.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Just ok
Needs an upgrade Slow check in
Stayed 1 night in Oct 2024

2/10 Terrible

Susan

Stayed 2 nights in Aug 2024

8/10 Good

Michael

Stayed 3 nights in Sep 2024

4/10 Poor

Susan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Fridge was broken shabbat food ruined had to pay for lunch hotel could care less
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay close to Western Wall Huge lavish breakfast Shabbos Food was delicious and special Thanks for Mr Yusef Dining Room Manager
Stayed 3 nights in Sep 2024

10/10 Excellent

joseph

Stayed 1 night in Aug 2024

4/10 Poor

Robyn

Business traveler
Disliked: Staff & service
The hotel smelled, and it was dated. Needs a facelift. When I asked the check in personnel to assist me with acquiring non feather pillows, they were not so helpful. One morning, I saw a cat in the dining hall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. It was my birthday and the manager Ronit sent a delicious cake to my room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay. The hotel is clean and comfortable and the food is excellent and we were well looked after. We would certainly go again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Manachem

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay a way from this hotel.
Stayed 3 nights in Jan 2024

2/10 Terrible

Manachem

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually I don’t write reviews and I did stayed again in this hotel , to give it a fair chance. But both of my experiences we’re terrible The main issue beside that the rooms not clean and maintenance is bad, the stuff of the hotel are rude and not friendly, they are not there to help you at all if needed … I know they will answer that they are sorry and will do better but they really didn’t change , same bad attitude…
Stayed 2 nights in Feb 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Manachem

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff as a nasty attitude, and I did e get the type of bed reserved Showed and room is dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Harold

Stayed 3 nights in Jul 2024

4/10 Poor

Chaim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Plaza should not be your first choice
The Plaza is located in a central location and advertises parking available - something not as available at Jerusalem hotels. Breakfast is fine - in my experience middle of the road for hotels 3 star and above in Jerusalem and is included. Factually - parking is very limited with a very small lot and the communication from reception to new guests is poor. This can mean as happened with me, that you find out with sparse information of details of alternative parking (not a Plaza property) late at night upon returning to a full lot. Security and front desk staff in the middle of night is not focused on customer srevice to help in the parking.
Stayed 2 nights in Jul 2024

4/10 Poor

Shalom

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024