New Metropole Hotel

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Photo gallery for New Metropole Hotel

Lobby sitting area
Reception
Superior Double Room | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Front of property
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
8, Salah Ed-Din St., Jerusalem
  • Damascus Gate
    6 min walk
  • Garden Tomb
    7 min walk
  • Temple Mount
    8 min walk
  • Tel Aviv (TLV-Ben Gurion)
    44 min drive

Room options

Superior Double Room

  • 150 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Similar properties

About this property

New Metropole Hotel

Jerusalem hotel with rooftop terrace
Along with a restaurant, this hotel has a rooftop terrace and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and dry cleaning.
New Metropole Hotel offers 25 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Jerusalem hotel provides complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A business center is on site. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

New Metropole Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 9 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Languages

Arabic, English, Hebrew

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free crib
  • In-room refrigerator
  • Microwave on request
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

New Metropole Hotel Jerusalem
New Metropole Hotel
New Metropole Jerusalem
New Metropole
New Metropole Hotel Hotel
New Metropole Hotel Jerusalem
New Metropole Hotel Hotel Jerusalem

New Metropole Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

7.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

shelenaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very welcoming and hospitable. Catered for our needs especially as I had very little children.
Stayed 4 nights in Feb 2018

10/10 Excellent

Leisure Tourist, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near old city
Stayed for about two weeks. Immediately outside of old city. Friendly and helpful staff. Good clean place to stay.
Stayed 11 nights in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Too noisy, duty.
Very BAD experience this hotel is duty. The bathroom was yellow in the bottom of the shower.
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The hotel staff were friendly, very helpful, and always available. The location was excellent. We could see the old town from our room, and we were a few doors down from the police station. The breakfast was decent. The only complaint is that the wifi was weak and unreliable, and the shower was extremely moldy.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Motel close to sites
The hotel room is pretty basic, but the staff is very friendly. The location is convenient to the old city but is very much East Jerusalem.

10/10 Excellent

Kathleen D, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet hotel and near the Holy Land
my experience at this hotel was very pleasant and employees are very nice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sigitas, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Low price, same comfort.
Great location, a few hundred meters from the old town. Budget price, which means you can't expect a five star room. This is what I found uncomfortable: - Cold water flow was extremely weak, hence only hot water in the tap. - TV has about 40 channels, ALL of them in Arabic. Hence, the hotel is only suitable for either Arabic speakers or TV enemies. - No chairs in the room. So you put your laptop on the table, switch it on, and operate it while standing by the table. Or you put everything on the bed. - Windows and doors are not sound proof. The window of my room looked into the street, and all the noise from the busy street came through. As well as through the door from the hotel's corridor.

8/10 Good

Hasina , uk essex.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel because near to the old town .
I have just got back staying in this hotel for 8 nights. The location was great , easy to walk to the old city. Plenty of shops around. Our room on the 5th floor was nice with a balcony . Staff were great and breakfast was good.we would go again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff!
Comfortable rooms a few steps from Herod's gate. Great breakfast and coffee machine. Staff went out of their way to accommodate us. Stay here for sure!

6/10 Okay

JP, North Carolina USA

Liked: Cleanliness, staff & service
It did the trick to visit Jerusalem
The location of the hotel is excellent, it's pretty much in front of Herod'gate and about 5 minutes from Damascus gate. You can start the Via Dolorosa from both gates. The staff has excellent customer service specially Kifah which went above and beyond all the time! The location is safe, there is a police station on the corner. I will definitely recommend this hotel if you are on a tight budget but yet you want a clean place to stay with great breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
New metropole, Good location
Good location for food places. Clean hotel. Freindly and helpful staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good Value
Nice spacious rooms, bathroom very small, reasonable variety for breakfast, very helpful and freindly staff. Good location with food places around.

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice near the Damascus Gate
Lovely place with good size rooms with fridge, kettle and good WiFi. Very friendly and helpful staff. You walk to the Old City and they are lots good restaurants cafes and book shops nearby.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
East Jerusalem, near Herod Gate
This is a small hotel in East Jerusalem, not to be confused with the similarly named Metropole Hotel, which is only a few doors away. I was a little apprehensive when I booked it, even though I had gotten an excellent Expedia "Unreal Deal" rate. However, it served me just fine for my time in Jerusalem. Nothing fancy, but more than reasonably functional. The location is in a shopping district near the Old City, quite safe because there is a police station virtually next door. There are several small hotels in the area, lots of shopping. There were a few nearby restaurants, most of which had local styles of food. It's on a one-way street, and taxis had a habit of stopping at the other end of the one-way portion, which meant a short walk rather than being delivered at the door. Because this hotel is in a mainly Palestinian area, most of the signs in the area are in Arabic and English, rather than Hebrew. TV appeared to be a Saudi cable or satellite feed, but there were three stations that broadcast in English, including CNN. Breakfast was decent. They told me that it was from 7 to 9, although one morning I had to be up before 6 and it was already there and waiting.

10/10 Excellent

Rosa, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très accueillant par son personnel.
Très belle expérience dans ce hôtel se trouvant à un pas de la vieille ville, ce qui est très pratique. Excellent rapport qualité prix. Hôtel renouvelé, chambre moderne très propre. Petit déjeuner varié. Personnel particulièrement accueillant. A l'hôtel vous pouvez organiser un tour et la navette pour aller à l'aéroport.

4/10 Poor

Tina

Disliked: Cleanliness, property conditions & facilities, room comfort
Für eine Nacht machbar. Mitarbeiter waren sehr freundlich.

10/10 Excellent

Aymane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Chambres correctes, proximité des lieux touristiques, personnel très sympathique et disponible, bon petit déjeuner.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

8/10 Good

Shiesjaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the old city and bus station
very kind staf, helpfull with providing information and tips.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel ist in die Jahre gekommen, Dusche defekt, wurde repariert, Badezimmer verströmte üblen Geruch,Zimmer war feucht, Frühstück war akzeptabel, Hotel liegt im arabischen Teil Jerusalems, trotzdem wenig Lärm, ich würde es nicht wieder buchen