The Hue Hotel, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hue Hotel, Ascend Hotel Collection

Standard Room, 1 King Bed, Non Smoking | Down comforters, desk, soundproofing, bed sheets
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Down comforters, desk, soundproofing, bed sheets
Private kitchen
Interior
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Down comforters, desk, soundproofing, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Parking included

Explore the area

Map
1529 Hugh Allan Drive, Kamloops, BC, V1S 1Y2
  • Cascades Casino
    5 min walk
  • Aberdeen Mall
    10 min walk
  • Thompson Rivers University
    3 min drive
  • Kamloops, BC (YKA)
    22 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Hue Hotel, Ascend Hotel Collection

Kamloops hotel with flat-screen TVs
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and tour/ticket assistance are onsite. Weekly housekeeping is available.
The Hue Hotel, Ascend Hotel Collection offers 36 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The Hue Hotel, Ascend Hotel Collection features tour/ticket assistance, coffee/tea in a common area, and concierge services. Wireless Internet access is complimentary. This Kamloops hotel also offers express check-out and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Hue Hotel, Ascend Hotel Collection is a smoke-free property.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 6 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Parking height restrictions apply

Property is also known as

The Hue Hotel, Ascend Hotel Collection Hotel
The Hue Hotel, Ascend Hotel Collection Kamloops
The Hue Hotel an Ascend Hotel Collection Member
The Hue Hotel, Ascend Hotel Collection Hotel Kamloops

The Hue Hotel, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 303 out of 713 reviews" "
Rating 8 - Good. 211 out of 713 reviews" "
Rating 6 - Okay. 96 out of 713 reviews" "
Rating 4 - Poor. 49 out of 713 reviews" "
Rating 2 - Terrible. 54 out of 713 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Jatinder

Business traveler
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Bad experience
This hotel has no coffee maker,fridge or microwave in room's and most of the time staff is sleeping in rhe back office
Stayed 2 nights in Sep 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

William

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast , no gym . Blamed it on COVID . Had Landry but you had to go across the road for change . No laundry soap rooms were ok . Staff was unhelpful.
Stayed 3 nights in Sep 2024

6/10 Okay

Scott

Business traveler
Liked: Cleanliness
Overall just an average stay. The hotel met my expectations or was as advertised. The service just fell flat, not warm, or welcoming.
Stayed 1 night in Sep 2024

8/10 Good

Ta Wei

Stayed 1 night in Aug 2024

8/10 Good

Dorothy Ane

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I did not like the customer service of the receptionist.
Stayed 1 night in Sep 2024

2/10 Terrible

john

Business traveler
Disliked: Staff & service, property conditions & facilities
Odd feeling at this property.
I will not stay at this property again. It wasn't terrible but just odd. When I checked they seemed really annoyed that I was arriving and staying at the property. No service on the rooms over 3 days. No gym, no breakfast but to be fair they don't advertise these. Just an odd feeling while there. I'll stay at any of the other properties in town or the Holiday Inn Express right across the street next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ken, Airdrie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Modern Clean Rooms, very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Jillian

Traveled with partner
No hair dryer. No mini-fridge. Poor-quality plastic disposable cups instead of glasses. Very cramped bathroom. Coffee offered at checkout desk: STONE COLD. Was it yesterday’s, still sitting there?
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean new modern, i got the one with the kitchenette which was great for me to make supper and breakfast ... saved some money there instead of having to go and eat
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Cost cutting in room design was obvious. No hooks in bathroom. Very limited room lighting. Room door does not close when you leave unless you pull it tight. Location good.
Stayed 1 night in Sep 2024

10/10 Excellent

Johanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated, spacious, very clean, beds very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and fresh
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and like the contemporary design of the hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Cheng

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Vadny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Hue was a good stay on average, there were three really quirky things that made no sense and sort of soured our stay a little. First of all there is limited parking, and if you are forced to park behind the hotel there is no way to get access to your room except for walking all around the building to the front door. Secondly the cable channel selection was PATHETIC. I mean come on, the guide showed around 900 channels and all we could access was some local garbage channels and a few tired selections with A&E etc. It does NOT cost that much to give your guests decent entertainment. Third was there was no blow dryer, coffee machine, microwave etc in the rooms. We asked and were told it's because people steal them so you have to phone down for everything. BUT WAIT A MINUTE, we still had to leave a security deposit on credit card when we checked in, isn't THAT what that charge is for? If someone steals the coffee machine you charge them and buy a new one, NOT punish future guests because of a few bad ones. Other than that the rooms were totally fine, and the staff good. It's the little things though that make a difference.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean . Bed not too thrilled with . Sunken on left side , felt like I was falling out of bed all night . A/C was great and quiet. Nice shower. A no frills room . No Kleenex . Would stay again with better bed
Stayed 2 nights in Aug 2024

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No vending machines. Dirty parking lot. Room was very clean
Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property other than no coffee machine in the room. When you pay a substantial price should at least have coffee in rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Silvia

Stayed 1 night in Aug 2024