Casa Miltu Hotel

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Miltu Hotel

Interior
Exterior
Breakfast, lunch and dinner served
Reception
Reception

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Plot 137/139 Ntinda-Nakawa Road, P.O. Box 35756, Kampala
  • Ndere Cultural Centre
    2 min drive
  • Baha'i House of Worship
    5 min drive
  • The Acacia Mall
    6 min drive
  • Kampala (KLA)
    19 min drive

Room options

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Standard Suite

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Twin Room

  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

Executive Suite

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Casa Miltu Hotel

3.5-star Kampala hotel, connected to a shopping center in Ntinda
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Casa Miltu Hotel offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, coffee/tea in a common area, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Casa Miltu Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: UGX 107480 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casa Miltu
Casa Miltu Hotel
Casa Miltu Hotel Kampala
Casa Miltu Kampala
Miltu
Casa Miltu Hotel Hotel
Casa Miltu Hotel Kampala
Casa Miltu Hotel Hotel Kampala

Casa Miltu Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 5 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.8/10

Cleanliness

6.0/10

Staff & service

6.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean and safe place to stay. Security guard was very welcoming and helped me to find the nearest car wash place. Very poor customer service from the night shift staff member who worked on April 28th to May 1st. I arrived at around 2am on April 29th, she hard headset in both ears possibly dosing off. She could hear me walking in to the front desk until i called "hello hello" multiple times. When i talked to he about my reservation that she happened not to have on the list left to her by her supervisor, she seemed to be so bothered by the questions i asked. She gave me a paper to write my information and then a room key followed by directions on how to locate the room. I couldn't understand how she directed me and i asked her to repeat her self which she did,but with alot of frustration. I thought that she was having a bad night or long night. Following moring, i asked her about my reservation that wasn't clarified, she again had the same attitude. 3rd day i received the same attitude. I came to a conclusion that maybe she wasn't trained about customer care. On Tuesday May 2nd, i got a chance to have a different lady at the front desk. Instead she was the opposite of the other one. She saw me and welcomed me with a smile and said hi as well. Too bad i forgot to get the name of the employee who received me at this hotel. And i used to leave in the morning and come back at night, so i didn't get a chance to see any other employees until my last day on Tuesday morning.
Stayed 4 nights in Apr 2023

10/10 Excellent

James A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to stay. Been doing it for over a decade. Like home
Stayed 6 nights in Apr 2023

8/10 Good

Tom, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience, friendly, value for money.
Comfortable bed, staff exceedingly friendly and helpful. Internet is in lobby/bar only, but is decent and there are many comfortable chairs spread throughout. I'm a repeat customer, and will be again.

6/10 Okay

Rossi, Lusaka

Liked: Cleanliness
The Hotel is confortable and clean, but the road
The road to go anywhere from the hotel is terribl;e by all standards

2/10 Terrible

Thalha, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
Had to climb 4 flights of stairs to get to my room, there was no lift, no wifi in the rooms only in the lounge area, the water pressure was VERY low and the rooms are very cramped, and the room was meant to have a patio/balcony and there was nothing expect a window. Will defintly not book this hotel EVER again. Service needs to be jacked up extensively!

4/10 Poor

Kaye

Disliked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Adrian, Kampala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Miltu
Comfortable hotel but no wireless in the rooms only in the lobby.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
hotel Miltu
The hotel is comfortable and one of the cheapest in Kampala - however there are still quite a few issues they have to solve before they are internationally acceptable. First of all there was no hot water in my room - the water heater was not functioning. The windows were not very well isolated so the car noise from the street was quite evident and noisy all through the night. Finally the wireless internet access was only available in the lobby so working from the rooms was impossible.

4/10 Poor

Rhegma, Japan

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
レストランでチップを8000シリングも騙し取られるところでした
部屋は悪くないのですが、レストランがいけません。外国人だと思ってたかろうとしたのか、12000シリングの食事で8000シリングもちっぷをとろうとしました。もちろんすぐ抗議して取り返しましたが、お釣りから勝手に差し引いて、知らぬ顔をしたウェイターがいたのは許せません。他にもクリーニングでドライヤーがないらしく、朝出して同日中に返すことになっているクリーニングが戻らず、翌日に湿ったまま戻った来ました。天日干ししかできないファシリティのようです。

6/10 Okay

roki

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Matts, Tanzania

Liked: Cleanliness
Disliked: Staff & service
Business Travel
Nice and Clean but bad service seem that hotel is more interested in making more Money than looking after its customers

6/10 Okay

Verified traveler

Disliked: Room comfort

10/10 Excellent

gerd, Jena, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr zu empfehlen für paare
Von meiner anreise beginnent war ich sehr positiv vom gesamten personal beindruckt, alle sind sehr hölflich und freundlich gewesen und haben meine freundin und mich sehr zufriedengestellt.das frühstück war sehr abwechslungsreich, alles sehr frisch und alles sehr sauber, ich empfehle dieses hotel sehr gern weiter weil es so perfekt ist.auch eine zubuchung vor ort für meine freundin war kein problem und verlief reibungslos, daanke an das gesamte personal und bei meinem nächsten besuch sehr, sehr gern wieder!!!