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Murataya Ryokan

2.5 star property

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December 2024
January 2025

Photo gallery for Murataya Ryokan

Desk, iron/ironing board, free WiFi
Japanese Style Room for 2 Guests | Desk, iron/ironing board, free WiFi
Interior
Interior
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-5-2 Katamachi, Kanazawa, Ishikawa, 920-0981
  • Nishi Chaya District
    8 min walk
  • Nomura Samurai House
    9 min walk
  • Kenrokuen Garden
    9 min walk
  • Komatsu (KMQ)
    36 min drive

Room options

View all photos for Japanese Style Room for 4 Guests, Garden

Japanese Style Room for 4 Guests, Garden | Desk, iron/ironing board, free WiFi

Japanese Style Room for 4 Guests, Garden

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room for 2 Guests

Japanese Style Room for 2 Guests | Desk, iron/ironing board, free WiFi

Japanese Style Room for 2 Guests

  • City view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room for 1 Guest with 4.5 Tatami

Japanese Style Room for 1 Guest with 4.5 Tatami | Desk, iron/ironing board, free WiFi

Japanese Style Room for 1 Guest with 4.5 Tatami

  • City view
  • Sleeps 1
  • 1 Twin Futon

View all photos for Japanese Style Superior Room

Japanese Style Superior Room | Desk, iron/ironing board, free WiFi

Japanese Style Superior Room

  • City view
  • Sleeps 3
  • 3 Twin Futons

Similar properties

Lobby

SOKI KANAZAWA

Spa
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (650)
The price is $179
per night
$197 total
includes taxes & fees
Jan 2 - Jan 3
SOKI KANAZAWA

About this property

Murataya Ryokan

Ryokan in Katamachi
Along with a refrigerator in a common area, this smoke-free ryokan has laundry facilities and free newspapers. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Murataya Ryokan offers 11 accommodations with slippers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with hydromassage showerheads, and toothbrushes and toothpaste. This Kanazawa ryokan provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 11:30 PM.
Murataya Ryokan features a garden, complimentary newspapers in the lobby, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Kanazawa ryokan also offers a front-desk safe and a refrigerator in a common area.

Murataya Ryokan is a smoke-free property.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Private indoor bath (no minerals) in communal space
  • Public bath open from 3:00 PM - 11:30 PM
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that bookings under JPY 5000 (excluding tax) per person, per night will be exempt, and further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Murataya Ryokan Kanazawa
Murataya Kanazawa
Murataya
Murataya Ryokan Ryokan
Murataya Ryokan Kanazawa
Murataya Ryokan Ryokan Kanazawa

Murataya Ryokan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 76 reviews" "
Rating 8 - Good. 17 out of 76 reviews" "
Rating 6 - Okay. 6 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Murataya Ryokan is situated in a really convenient location close to buses, shopping and restaurants. The owners make every effort to ensure your stay is as enjoyable as possible. The indoor onsen is fantastic after a long day of walking! Highly recommend their Japanese breakfast, it's delicious and not easy to get this outside. The care and dedication it takes to make it is just one of the reasons why this place is a gem. Highly recommend and would stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprieters of this ryokan were incredibly friendly and kind! They provided directions and assisstance for navigating the city and stored our luggage after checkout. 5/5 experience!
Stayed 2 nights in Jul 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Ramah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the room and garden view to be so beautiful, the staff is very kind, and the location was great!
Stayed 2 nights in May 2024

8/10 Good

Arizza

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My boyfriend and I stayed here for two nights and enjoyed it very much. The staff was very kind and welcoming to us. Very hospitable. You must change into indoor slippers provided by the inn. Upon checking in, I noticed one of the elderly staff cleaning my luggage wheels which I thought was very nice of him to do so as I’ve been to a different inn in Japan where visitors were told to clean their luggage wheels themselves. I would’ve been more than happy to clean them myself but truly appreciated the hospital gesture. We adored the garden view from our room and we had lots of space! Our futon beds were set up for us upon entering and they were the most comfortable futons ever!!! I wish I could’ve napped in them if my time in Japan wasn’t so crucial spent awake 😅. My boyfriend also commented that their floor mattress were softer than the mattresses we’ve slept on in hotels across Japan. Showers and toilet rooms are shared. The sink to wash hands or toothbrush is lowkey in the lobby facing the kitchen entrance which is a bit of an awkward spot. I felt like everyone can see me when I wanted to brush my teeth. That was pretty much the only downer during our experience. I enjoyed the homey community feel of this ryokan though as both guests and staff would always be walking around. Keep in mind, walls between rooms are thin and we could hear our neighbour room talking but we didn’t mind. Maybe something to keep in mind for others!
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Beautiful Ryokan
This beautiful Ryokan is well situated in the middle of the central shopping area, with accessible bus service to the train station and local sites. The facility is immaculate and charming with a lovely garden and very helpful and kind staff. Bonus is a private Japanese style bath. Highly recommended.
Stayed 3 nights in Apr 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic stay in this classic old ryoken! Very atmospheric and charming, well located for easy walk to the main attractions in town. The staff were exceptionally helpful and attentive, with good English to compensate for our inadequate Japanese, and my family loved our stay - not least the onsen hot baths.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic and personal
Staff were very warm and the place was extremely authentic. Close to very good food, I really enjoyed my stay
Stayed 1 night in Apr 2024

10/10 Excellent

Mark John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo-travel friendly Ryokan
This Ryokan is a solo traveller friendly. They have room to cater one person. The owners are very nice and accommodating. They will explain to you everything about the facilities in the Ryokan. I used hands free travel service in Kanazawa station and upon check in my luggage is already in my room. Toilets and Baths are shared and is not an issue actually as never experienced them being crowded even though the Ryokan seems fully booked. Surely will book again when I return to Kanazawa.
Ryokan from outside
Tatami room for single person
Stayed 1 night in Mar 2024

10/10 Excellent

lucien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such kind and friendly staff!! The property itself is beyond charming! Kanazawa is a beautiful city and my favorite place on my trip. I will certainly be back and will return to this ryokan. My only regret is not staying for more time!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Ka Wing Karen

Liked: Cleanliness, staff & service, property conditions & facilities
the tradition room is neat and tidy with marvellous hot spring. the owners’ helping hands are always ready when you come up to them. one of my best hotel experiences in japan
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cozy, good hospitality
The ryokan was very clean and comfortable. My room was in good condition, and the bathroom fixtures were up-to-date. The ofuro (Japanese style bath) was small, but deep enough for me to soak up to my shoulders. There were a lot of little details that made me feel taken care of: they provided a yukata that fit me appropriately, they had perfumed the hallway with incense shortly before showing me to my room, they gave me good recommendations for curry restaurants and a sake shop, and the manager personally dragged my giant heavy luggage to a nearby courier and helped me send it to my next hotel. The staff were really great, I felt like they respected my boundaries, but when I engaged with them, they were warm and helpful. The manager spoke really good English. The rest of the staff spoke very little English, but with my limited Japanese and their patience, we were able to work things out. I felt very at home at Murataya. I wish I could have stayed longer!
Stayed 2 nights in Oct 2023

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
It was like staying in a museum, for both good and bad. Shared bathrooms the bad. Great Location, great staff, great traditional breakfast
Stayed 2 nights in Jun 2023

10/10 Excellent

Nicky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is such a special place, my husband and 11 year old just loved it.
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice people, nice environment, property needs a little update. My wife and I really enjoyed our stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Gian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The murataya ryokan was excellent. We can highly recommend it. The rooms are big, the toilets are clean and so is the bathroom. The best thing is the small onsen, where we could relax after a hard day of sightseeing. The staff always is very eager to help. Thank you, MURATAYA!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

VIJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
I would say that it’s the best place to live Japaneses style in the town. Hotel took was their extended family members.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely ryokan, great location to the sights of Kanazawa, nice breakfast and bath. Very cozy and comfortable.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great for me, as I spent a lot of time at the contemporary art museum that was a short walk away. The neighborhood also has many restaurants, historical sites, and shopping sites, and it’s a short walk to the beautiful grounds of the former feudal castle. The walk from the train station (35 to 40 minutes) was very pleasant if you follow the small street along the canal. The owners are very nice and helpful and speak English well. The Japanese breakfast was a real plus. I found it a little uncomfortable that all the bathroom facilities are shared, which isn’t always the case with ryokans. I guess the part I found awkward was that the bathroom sinks were in an open corridor. On the other hand, the smell of the tatami mats in my room was wonderful.
Stayed 2 nights in Sep 2018

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the Stay
It's a cute little ryoken! The staff was wonderful. The location is right off the main city streets, so there's tons of stuff to do around. This is a great place to stay to get that authentic Japanese feeling.
Stayed 1 night in Jul 2018

6/10 Okay

Michael

Liked: Staff & service
Mediocre, but may be ok if you get it cheap
Very basic ryokan, more like minshuku. Bath was tiny tiny tiny. The place was very worn down. Staff was nice.

10/10 Excellent

夏美

Traveled with partner
Liked: Staff & service
昔ながらの日本を感じる趣ある素敵な旅館でした。肩肘張らない暖かいご対応をしていただき、癒されました。 立地がすこぶる良く、どこに行くにも非常に便利でした。
Stayed 2 nights in Sep 2024

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service
Aufenthalt war gut. Das Personal war sehr freundlich und hilfsbereit. Es hat eine familiäre Atmosphäre was uns gut gefallen hat. Unser Zimmer war sehr schön und geschmackvoll eingerichtet. Allerdings ist das gesamte ryokan sehr hellhörig und leider in keinem sehr guten Allgemeinzustand. Die Dielen knarren und man kann wirklich alles aus den Stockwerken darüber hören. Frühstück war okay, insgesamt netter Aufenthalt für zwei Nächte.
Stayed 2 nights in Sep 2024

6/10 Okay

Florin

Traveled with family
Disliked: Amenities
The quality and standing of the property confirm the 2-star categorisation. However, while the experience was nice, the final evaluation was given by their strict policy on storing the luagages after 3pm. They wanted to charge us, which was not a big problem, but they had no standard tarif, hence we ended up into a negotiation debate.
Stayed 1 night in Aug 2024