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InterContinental Kansas City at The Plaza by IHG

4.0 star property

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Terrace/patio
Exterior
Premium bedding, down comforters, in-room safe, desk
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • Kemper Museum of Contemporary Art
    ‪16 min walk‬
  • Nelson-Atkins Museum of Art
    ‪18 min walk‬
  • T-Mobile Center
    ‪8 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • City view
  • 552 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, View (Plaza View)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed, Balcony, View (Plaza View)

  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, Multiple Beds, Balcony, View (Plaza View)

  • City view
  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Balcony, View (Plaza View)

  • City view
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

  • City view
  • 455 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Balcony

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Concierge, Plaza View)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, View (Concierge, Plaza View)

  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

  • City view
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Balcony, View (Plaza View)

  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • City view
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

  • City view
  • 942 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • City view
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

  • City view
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

  • City view
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Concierge)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Balcony (Concierge)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, down comforters, in-room safe, desk

Classic Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1002)
The price is $569
per night
$672 total
includes taxes & fees
Apr 29 - Apr 30
Hilton Kansas City Country Club Plaza

About this property

InterContinental Kansas City at The Plaza by IHG

4-star hotel in Sunset Hill
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to a seasonal outdoor pool and a children's pool, InterContinental Kansas City at The Plaza by IHG provides a sauna and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 18 meeting rooms. Event facilities measuring 29000 square feet (2694 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and concierge services. Parking is available onsite for a surcharge.

InterContinental Kansas City at The Plaza by IHG is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:30 AM on weekends.
American Slang - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Oak Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per night
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 11.85 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no complementary coffee or newspapers for customers. With a hotel of this type, this would be very much appreciated
Stayed 1 night in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Love the charm of this traditional hotel. Amazing views and such a comfortable lobby and bar.
Stayed 2 nights in Jan 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the lights and walkable to places.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff gives 5 star service. We will continue to stay here for our KC trips.
Stayed 1 night in Jan 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Christine

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Philip A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay in KC. Right on the Plaza close to so much shopping and dining. We wanted to stay the weekend but a ferocious winter storm made us leave a day early. We are hoping Expedia will give us a credit.
Stayed 2 nights in Jan 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Basim

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Dec 2024

8/10 Good

Mikala

Beautiful hotel! Worn bathroom
Beautiful hotel! Some parts a little outdated/worn, especially in the bathroom. Took three attempts to get some coffee creamer for the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Stayed 2 nights in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

vickie

Liked: Cleanliness, property conditions & facilities
Check in was fairly slow! One person working at check in time!
Stayed 1 night in Dec 2024

4/10 Poor

Amber

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Stayed 2 nights in Dec 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very late arrival, our room was waiting with the gifts that our daughter had ordered for our 50th. Only complaint was our room was not restocked with coffee, no Kleenex the first day. Good fitness center. Good parking garage, same as when it was The Alemeda.
Stayed 3 nights in Dec 2024

6/10 Okay

Steven

Stayed 1 night in Dec 2024

6/10 Okay

John R

When we arrived back to the hotel, on Saturday night, the cigar smell in the lobby was extremely offensive. As my wife is allergic to smoke, we have no choice other than filing a complaint with the Clean Air Act.
Stayed 6 nights in Dec 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puzzled with concierge experience
Room was nice and clean, nice TV. Stayed on concierge level. Walked in concierge level 5:00, no one from hotel to greet us, about 20 minutes went by before any staff was available to get us a drink. The music was so loud and distorted, ear piercing. An elderly man decided to have a birthday party with his 12-13 friends, not sure any of the people were actually staying there. Very bizarre. Experience was haphazard at best.
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and very convenient.
Stayed 1 night in Dec 2024