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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property

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Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Exterior
Exterior
Beach bar
4 outdoor pools
12 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Yal-ku Lagoon
    ‪17 min drive‬
  • Akumal Beach
    ‪19 min drive‬
  • Half Moon Bay
    ‪31 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬

Room options

View all photos for JUNIOR SUITE

JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

  • 441.3 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP JUNIOR SUITE

  • 441.3 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM SWIM UP JUNIOR SUITE

PREMIUM SWIM UP JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

PREMIUM SWIM UP JUNIOR SUITE

  • 484.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

LUXURY JUNIOR SUITE

  • 530.5 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT JUNIOR SUITE

BEACHFRONT JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

BEACHFRONT JUNIOR SUITE

  • 387.5 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM JUNIOR SUITE

PREMIUM JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

PREMIUM JUNIOR SUITE

  • 487.3 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

PREMIUM OCEANVIEW JUNIOR SUITE

  • 484.3 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

OCEANFRONT POOL SWIM UP SUITE | View from room

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, (271)
The price is $469
per night
$469 total
includes taxes & fees
Apr 9 - Apr 10
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5-star Kantenah property with private beach
Catch some rays on El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 air-conditioned accommodations with free minibar items and safes. 30-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Some rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. Wireless Internet access is complimentary. This Colonial property also offers a fitness center, a garden, and a terrace. Onsite uncovered self parking and uncovered valet parking are complimentary.

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive is a smoke-free property.

GOURMET PUB - This restaurant specializes in international cuisine and serves dinner only.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GUACAMAYAS BAR - Onsite bar. Open daily.
LA CANTINA BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • ARRECIFES
  • CULINARIUM
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
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Sensimar Riviera Maya Gourmet All Inclusive
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Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 251 reviews
Rating 8 - Good. 48 out of 251 reviews
Rating 6 - Okay. 33 out of 251 reviews
Rating 4 - Poor. 12 out of 251 reviews
Rating 2 - Terrible. 5 out of 251 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Shauna June

Traveled with partner
Liked: Staff & service
I unfortunately got food poisoning and spent 8 days in my room. They were going to charge us for medication the dr prescribed even though they made me sick. Didn’t receive 100 us credit and my ocean view room had no ocean view
Stayed 17 nights in Dec 2024

6/10 Okay

Ginger Lynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Half the staff tells you one thing and other tells you different. Spa staff will come around to try to sell you packages during breakfast, while laying out on beach and walking. Very obnoxious. The catamaran ride was great which was free. Maid staff never had a certain time- 7:30am, 8:30pm non stop. I ran back to room, didn’t hear women come in and I literally got scared thinking someone broke into room(husband was at bar). And everyday including the last 10 minutes waiting for cab, they continued to try to sell their memberships which is their version of time share.
Stayed 9 nights in Dec 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous grounds around the property, great beach and great food!
Stayed 9 nights in Nov 2024

8/10 Good

Sorina Daniela, Coquitlam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, I liked that it was a lot of shade on the beach, many palm trees, Bali beds, palapas, nice gardens, good services. Our room was in building 37, renovated room. The only things that need improvement is the buffet food in the morning especially, more variety needed!
Stayed 16 nights in Nov 2024

6/10 Okay

Nicole

Stayed 7 nights in Nov 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Vashira

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, excellent service and beautiful grounds
Stayed 10 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and stay! Would return!
Stayed 7 nights in Nov 2024

8/10 Good

CAMELA KAM YIN

Stayed 7 nights in Oct 2024

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this resort for our honeymoon two years ago and had a wonderful time! We decided to come back for our second year anniversary and stay on the Palms side of the resort because we love the beauty of the Palms and the beach it offers. We have a had an amazing trip yet again! One of our truly favorite parts this year was all of the amazing staff we met. Can I just say you will find no better staff than at this resort! Wow! We absolutely LOVED meeting Benjamin. He is so outgoing, friendly, and soooo funny! We are so thankful we met him! His co-worker Luana is also amazing at pool volleyball, thankful for her skills on our team! I’d also like to call out more entertainment staff- Angel, Alexandro, and Maria were always great at inviting us to various activities. Loved painting my flower pot! And glad they encouraged us to play volleyball because that was also really fun! Jose & Luis gave us salsa dancing lessons which was also a great time. Timburcio is our favorite bartender, we frequently saw him at the swim up bar near us- he’s great! And last but not least, Karla, our concierge - request her to be yours! She is amazing! The beauty of this resort is breathtaking, but the staff make it a truly beautiful place. The weather wasn’t what we planned this time, but it really made us get to know more people and we are so thankful for that. It made this trip even more special! ❤️
Stayed 7 nights in Nov 2024

6/10 Okay

John

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Property itself is beautiful and well manicured/maintained. Evening shows were great but there isn’t any daytime entertainment. Sky massage was incredible. Tomahawk dinner was excellent. Dining options were extremely limited as it seems there is not enough staff to operate any of the restaurants even at mid capacity. Restaurant and bar staff are extremely rude and univiting. 2 Cockroaches in the room but we were unable to switch rooms as we were told “half of the resort rooms are not open or ready for guests”. The following day the entire 3500-3700 blocks of rooms were fumigated. The “more inclusive” is a bait and switch. None of the mentioned included activities are available on the property but are located 1.5 hours away and you will be gone for over 10 hours. A nice relaxing time with my husband and our parents but none of us would return.
Stayed 7 nights in Nov 2024

8/10 Good

ELGIN

Stayed 4 nights in Oct 2024

8/10 Good

Sondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were great. The seafood was fresh and tasty. Staff was friendly and the more inclusive options for excursions were fabulous. We went to Maroma Beach and the food there was outstanding. Fresh grilled fish. The only thing that could be improved was the check in process, not a lot of information was shared, and some of the outdoor furniture could really use a facelift. But overall it was a lovely place to stay.

8/10 Good

Traver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that i had to pay 100 bucks because i used there towels from are room to clean up my throw up
Stayed 6 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Second time to this property and it did not disappoint!!
Stayed 12 nights in Oct 2024

8/10 Good

katherine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Room service as just ok. Had to ask for clean towels a couple times and one day our room wasn’t cleaned at all
Stayed 7 nights in Nov 2024

10/10 Excellent

david

Stayed 6 nights in Oct 2024

8/10 Good

Gilbert

Liked: Cleanliness, staff & service
Needs updates on rooms...and some food was average...not 4 to 5 star....overall like the resorts
Stayed 7 nights in Oct 2024

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito, pero no hay suficientes shows en la noche y los que hay no estan muy buenos.
Stayed 7 nights in Oct 2024

10/10 Excellent

Beverley Diane, Stittsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 11 th trip to Eldorado Seaside Palms. As always the grounds are immaculate, the staff are perfection. We really appreciate the litttle touches like having our room decorated for our anniversary and the turn down service at night. It’s what makes you feel very special. Our room request was accommodated and we had the beach front walkout in building 30. We love the abundance of Bali beds. While the weather did not cooperate this time around we had an amazing stay regardless. There were a few food issues ( Italian restaurant meals were so salty we could not eat them) but otherwise we found plenty of great food options. I was also sick with pneumonia this trip and needed to see the onsite doctor twice which was an Amazing experience. I am a nurse and so I really appreciated his professional approach. Dr Jonathan Gomez was fabulous and I really appreciate not only his care and attention but also that it did not break the bank to go and see him. Gloria who makes the morning tacos is one of the sweetest people you will ever meet. She made every morning start wonderful with her smile and attempt to teach us Spanish. With being sick my entire trip we did not get to any of the shows this time but know from past experience that they are all really good. We look forward to being back again next year
Stayed 9 nights in Oct 2024

10/10 Excellent

Alina

Fantastic beachfront resort! Great staff, fantastic service, impressive beach! Looking forward to returning soon.
Stayed 10 nights in Oct 2024

8/10 Good

Karen

Stayed 6 nights in Oct 2024

6/10 Okay

Alanna Dawn

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024