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SPA HOTEL NEMO with dolphins

4.5 star property

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Indoor pool, seasonal outdoor pool, sun loungers
Turkish bath, body treatments, aromatherapy, body wraps, body scrubs
Indoor pool, seasonal outdoor pool, sun loungers
Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk
Luxury Double Room, 1 Bedroom | Living area | Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Bar
  • Hot Tub
  • Pool
  • Spa

Explore the area

Map
Str. Sumy, 35 (in Cascade), Garden Shevchenko, Kharkiv, 61000
  • Shevchenko Park
    ‪1 min walk‬
  • Kharkiv Zoo
    ‪2 min walk‬
  • Kharkiv National Academic Theater of Opera and Ballet
    ‪5 min walk‬
  • Kharkiv (HRK-Kharkiv Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 24 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 22 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 26 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 24 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony

  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 14 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Luxury Double Room, 1 Bedroom

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Double Room

Signature Double Room | Premium bedding, minibar, in-room safe, desk

Signature Double Room

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About this property

SPA HOTEL NEMO with dolphins

4.5-star Kharkiv hotel steps from Shevchenko Park
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Bathrooms are shared.
SPA HOTEL NEMO with dolphins offers 40 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and bidets. This Kharkiv hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a seasonal outdoor pool and an indoor pool, SPA HOTEL NEMO with dolphins provides a health club and a hot tub. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a sauna, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in February 2021.

SPA HOTEL NEMO with dolphins is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Ресторан Terrace - This restaurant overlooks the garden. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: UAH 800 to 800 for adults and UAH 800 to 800 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ресторан Terrace

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas
  • Water sports equipment

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Free crib
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Renovated entire property - February 2021
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of UAH 4000 per pet, per stay
Welcoming dogs and cats only
2 total (up to 13 lbs per pet)
Pets cannot be left unattended
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UAH 1000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 134.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately UAH 800 to 800 for adults, and UAH 800 to 800 for children
  • Airport shuttle fee: UAH 700.00 per room (roundtrip)
  • Pet fee: UAH 4000 per pet, per stay
  • Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: UAH 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

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SPA HOTEL NEMO with dolphins Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hal, San Tan Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly and helpful staff.

6/10 Okay

Grant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Hotel is in perfect condition. Only hard to reach or visitors come in due to security restrictions in a park area.
Stayed 1 night in Nov 2021

10/10 Excellent

Adam, Viburnum

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. All staff was great.
Stayed 5 nights in Oct 2021

10/10 Excellent

alaeldin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean , friendly staff
Stayed 1 night in Sep 2021

10/10 Excellent

Petr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting hotel suitable for families.
Nice hotel with attractions for families and kids. Hotel located next to a green park. Resturant was above average. Hotel rooms were clean and quiet. Hotel can be difficult to get to by taxi.
Stayed 1 night in Sep 2021

4/10 Poor

Andres

Business traveler
Disliked: Amenities, property conditions & facilities
Terrible Hotel with dolphins and beluga whales! It’s a shame ! Good breakfast and we’ll located! It’s a shame they have dolphins and whales captive
Stayed 1 night in Sep 2021

10/10 Excellent

Dan M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Kharkiv
This hotel is in excellent location in Taras Shevchenko park. Access is difficult by car, as there are 2 barriers and taxi drivers don't usually know how to get there. Always enter from Sumska street. Hotel is clean. The standard rooms are too small for a 5 star, but the junior suite was adequate. Food was great at the restaurant for breakfast buffet and dinner a la carte. Slow during dinner time for service. Nice rooftop terrace. Rooms are properly maintained and they have afternoon turndown service. Complimentary water in the room. Included is also sauna, pool, jacuzzi. Massage is extra and pretty good. Staff is mostly accommodating. Dolphin shows every day, though we didn't attend, as we've done it elsewhere before.
Stayed 3 nights in Sep 2021

6/10 Okay

Teddy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the terrace on the 6th floor beautiful The service was not that good I'm sorry to say the restraunt service needs a make over Disappointed in the food some items ran out beef steaks and the steak I did order was not what they said it was It would be nice if the staff would smile when getting you
Stayed 9 nights in Aug 2021

10/10 Excellent

Philip, Herzliya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost excellent location (the only downside - to get a taxi you will need to walk 5 mins since the hotel is in the middle of the park). The staff is very friendly, pools clear, plus dolphins show, open-air bar/restaurant..
Stayed 3 nights in Aug 2021

10/10 Excellent

Lesya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel in city centre,but quite located at the Shevchenko garden. 2 swimming pools,kids frendly. Breakfast buffet style accompanied ukranian brut wine
Stayed 1 night in Aug 2021

10/10 Excellent

Mykola

Stayed 1 night in Aug 2021

6/10 Okay

Larry

Stayed 8 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
The amenities are in good condition: different types. The bad things: the sharp corners o f the bed,easy to scratch legs badly
Stayed 7 nights in Jun 2021

6/10 Okay

IDRIS

Stayed 2 nights in Apr 2021

8/10 Good

Baris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Beautiful hotel , just location is not convenient to call a taxi
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* for spa, definitely worth it to stay, very nice hotel and very friendly stuff, will come again
Stayed 2 nights in Jan 2021

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
service needs improvement
Service is OK, very slow at Restaurant
Stayed 2 nights in Aug 2020

10/10 Excellent

Fred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2020

10/10 Excellent

Kevin J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome place
Stayed 6 nights in Jul 2020

10/10 Excellent

Abdul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and pleasant hotel
A very nice hotel centrally located a little issue due to it being in the middle of a park getting a Uber to the front of the hotel. However clean attentive staff. There are Dolphins at the hotel which I am not to sure about if they should be kept in captivity nevertheless a great clean hotel.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good hotel in great location. Nemo is in the heart of the city and in a most beautiful park. Step outside and the park is beautiful and at your feet. It is easy to walk to the main streets and close to the metro. Nemo has nice amenities, gym, spa, massage, swimming pools, aquarium, dolphin show. The restaurant on the roof has a great city view and nice menu. If you want to save money then you can find cheaper, but if you want a great place to stay while in Kharkov I highly recommend Nemo Hotel.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

MotiM, Beit Shemesh Israel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
AWESOME - AMAZING HOTEL Great staff Great people! Amazing Pools & Dolphins/Show- Everything just amazing
Stayed 2 nights in Apr 2019