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Castell hotel

2.0 star property

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Photo gallery for Castell hotel

Exterior
View from property
City Double Room, 1 Bedroom, Non Smoking, Mountain View | Private kitchen | Coffee/tea maker, electric kettle, highchair, cleaning supplies
View from property
Grand Double Room | Private kitchen | Coffee/tea maker, electric kettle, highchair, cleaning supplies

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Georgiadaki 6 St., Stratigou Tzanaki St, Chania, Kissamos, Crete Island, 73400
  • Telónio Beach
    ‪6 min walk‬
  • Kissamos Stadium
    ‪8 min walk‬
  • Mávros Mólos
    ‪10 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪60 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom, Partial Sea View

Family Apartment, 1 Bedroom, Partial Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Family Apartment, 1 Bedroom, Partial Sea View

  • 377 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Twin Room

  • 193 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Sea View

Superior Apartment, 1 Bedroom, Sea View | Jetted tub

Superior Apartment, 1 Bedroom, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for City Double Room, 1 Bedroom, Non Smoking, Mountain View

City Double Room, 1 Bedroom, Non Smoking, Mountain View | Premium bedding, down comforters, in-room safe, blackout drapes

City Double Room, 1 Bedroom, Non Smoking, Mountain View

  • 236 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Double Room

Grand Double Room | Premium bedding, down comforters, in-room safe, blackout drapes

Grand Double Room

  • 236 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

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About this property

Castell hotel

Kissamos hotel with private balconies
This smoke-free hotel features dry cleaning, laundry facilities, and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Castell hotel offers 9 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Castell hotel features a library, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Kissamos hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Onsite self parking is complimentary.

Castell hotel is a smoke-free property.

Continental breakfasts are available for a surcharge.
Room service (during limited hours) is available.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee: EUR 6.50 per person
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Library
  • Private wine tours

Family friendly

  • Baby bath
  • Highchair
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Tile flooring in room

More

  • 1 floor
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 6.50 per person
  • Airport shuttle fee: EUR 60.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Castell hotel Kissamos
Castell Kissamos
Castell hotel Hotel
Castell hotel Kissamos
Castell hotel Hotel Kissamos

Castell hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 49 out of 54 reviews
Rating 8 - Good. 3 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for your service and hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Nalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, owners were lovely helpful people. Great place to stay within walking distance to loads of restuarants and cafes.
Stayed 1 night in Apr 2024

10/10 Excellent

YURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel
This is a gem of a hotel in the centre of Kissamos and by the sea. It’s super clean and comfortable and close to everything. The owners Niki and Katerina and also their evening staff Yannis, go out of their way to make sure you have everything you need and that you have a wonderful stay. They’re absolutely amazing! This is a great place to stay, and I recommend it highly.
Stayed 12 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice welcome to Crete!
I came in on the ferry very late, and was welcomed by Yianni who was super nice and also Kostakis the cat. The hotel was super clean, the room had a nice balcony, air conditioning, tv, a tea pot, etc. I liked it so much i tried to extend , but they were sold out. They did find me another hotel, bus time tables, suggestions etc etc some people are just naturally hospitable, when we're lucky these people get into the hotel business!
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tom
Such a wonderful stay. Special shout out to Nikki, which made it feel like home!
Stayed 1 night in Aug 2023

10/10 Excellent

Deirdre

Stayed 1 night in Sep 2022

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect hotel
Lovely helpful staff. The hotel was very well situated. Yeah
Stayed 1 night in Sep 2022

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly service. Close to restaurants and stores. Only a short walk to the beach.
Stayed 1 night in Sep 2021

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST hotel experience ever! Highly recommended
Nik
Stayed 14 nights in Jul 2021

10/10 Excellent

Jul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Kissamos.
This is an extremely nice place to stay in Kissamos. Niki and Katerina who run the place are very friendly and helpful. Short walks to everything you need, small shops, nice tavernas. Can't be much better.
Stayed 7 nights in Mar 2020

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Kissamos
Great Hotel! Niki went above and beyond to take care of me as her guest -she even did my laundry. Strong WiFi siignal This is where you want to stay in Kissamos.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place!
Awesome experience! This hotel is fantastic from the location to the owners. Niki and Katerina were so helpful in letting us know the best places to dine and all the local attractions. The hotel is clean, modern and just perfect.
Stayed 4 nights in Jun 2017

8/10 Good

Kuebra Fuesun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for the western Creten trip!
The hosts Niki and Katarina are doing an excellent job making you comfortable as far as possible.. They are sweet and considerate, they are positive energies and natural. All of their tips were perfect! We loved the stay!!
Stayed 1 night in Jun 2017

10/10 Excellent

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz liebe Besitzer!!!! Sehr zentral. Für unseren Trip ohne Kids ein perfektes Hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato
Albergo in centro a Kissamos, personale gentilissimo e sempre pronto ad aiutarvi.. pulito e tranquillo.a giugno parcheggio reperibile con facilità. Altamente consigliato.
Stayed 3 nights in Jun 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

2/10 Terrible

Francesco

Traveled with family
Disliked: Staff & service
Sembrava uno scherzo ma…
Stanza assegnata per errore ad altra famiglia.
Stayed 4 nights in Jul 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernes Hotel im Zentrum von Kissamos
Schönes Hotel direkt am Platz. Super freundliches und hilfsbereites Hotel Personal. Kommen gerne wieder.
Küche
Bett
Balkon
Eingang
Stayed 5 nights in Apr 2022

10/10 Excellent

Eirini

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΑΠΙΣΤΕΥΤΟ ΞΕΝΟΔΟΧΕΙΟ
Άνετο δωμάτιο, πλούσιες παροχές και πολύ φιλικό το προσωπικό. Στην γραμματεία εκεί η κυρία Νίκη αν θυμάμαι καλά πολύ εξυπηρετική κι πρόθυμη να μας βοηθήσει σε οποιαδήποτε πληροφορία θέλαμε.. Θα ξαναπήγαινα με κλειστά μάτια.. Το δωμάτιο απίστευτο μπορείτε να δείτε και στη φωτογραφί
Stayed 2 nights in Jan 2022

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все супер!!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Tage Gastfreundschaft pur!!
Bevor wir die Unterkunft bewerten: Wir waren schon in vielen Hotels dieser Welt, noch nie hatten wir so nette, hilfsbereite und gastfreundliche Gastgeber wie Niki, Katerina und Giannis. Alle drei waren jeden Tag gut gelaunt, sehr bemüht und hatten für jede Aktivität einen guten Rat parat. Nur wegen ihnen würden wir wiederkommen... aber auch so fühlten wir uns 5 Tage lang sehr wohl: Unser Zimmer (101) war neuwertig und gut eingerichtet, mit einer wirklich gut ausgestatteten Küche und großem Badezimmer. Das Hotel befindet sich im Ortskern, alles ist fußläufig erreichbar.
Stayed 5 nights in Sep 2021