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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing
Point of interest
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Country Playhouse
    2 min walk
  • St. Jacobs Outlets
    3 min walk
  • St. Jacobs Market District Visitor Information Centre
    5 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 534 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Bathroom shower

Room, 1 King Bed, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (1137)
The price is $121
per night
$142 total
includes taxes & fees
Dec 11 - Dec 12
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Township of Woolwich hotel walkable to St. Jacobs Outlets
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This hotel offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Arcade/game room
  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 4 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1008 reviews" "
Rating 8 - Good. 278 out of 1008 reviews" "
Rating 6 - Okay. 63 out of 1008 reviews" "
Rating 4 - Poor. 33 out of 1008 reviews" "
Rating 2 - Terrible. 28 out of 1008 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cody

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable for myself, wife and my 2 children.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Nana

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and would certainly stay there again. As a senior with limited mobility, I found the facility and parking to be perfectly accessible, and appreciated the walk-in shower. Staff are very helpful and friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, close to the market, would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern and excellently equiped. Breakfast was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Liked: Property conditions & facilities, room comfort
Great 👍
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

YOLAINE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good. Clean property. Rooms were big. Only disappointment was not being able to get wine glasses for our room because the eating area was closed. Would have been nice to have the bar area open
Stayed 1 night in Aug 2024

10/10 Excellent

Rae E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Service and room were excellent. Breakfast was a little disappointing compared to previous visits to Hampton Inns which we have stayed at many. Variety and quality could be better (e.g ran out of potatoes; eggs rubbery, no danish/cinnamon buns). Ran out of coffee in the lobby in morning and no hot water for tea in lobby in the evening. These are little things that make the difference between choosing one hotel over another.
Stayed 1 night in Aug 2024

8/10 Good

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Forgot to look there was no tub Dining options limited
Stayed 1 night in Aug 2024

6/10 Okay

Marika

Traveled with partner
Liked: Amenities
there was no hot water for showers at night only in the morning
Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to market
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our situation and a very nice hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Donnalu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that you had the three pronged charging cable attached to the phone. My friend forgot her own cables and was very glad to still be able to charge her phone. The breakfast was not great - also in the afternoon, tea water at the coffee station was barely warm.
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had nice flowers all the way around it also had a nice walking trail in behind, which was really awesome. Would definitely recommend this place.
Stayed 1 night in Jul 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024