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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
Interior
Lobby
2 bars/lounges
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
  • Milan Mela
    9 min walk
  • Salt Lake Stadium
    5 min drive
  • Science City
    6 min drive
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    34 min drive

Room options

View all photos for Luxury Suite, 1 Bedroom, City View

Luxury Suite, 1 Bedroom, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Suite, 1 Bedroom, City View

  • 1054 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 1 Bedroom, City View

  • 1001 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, City View, Tower

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Exclusive Room, 1 Queen Bed, City View, Tower

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room, 1 Double Bed, City View

  • 731 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 2 Bedrooms, Non Smoking

  • 1400 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 2 Twin Beds, City View, Tower

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Exclusive Room, 2 Twin Beds, City View, Tower

  • 527 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

House, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

ITC Sonar, a Luxury Collection Hotel, Kolkata

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (251)
The price is $130
per night
$154 total
includes taxes & fees
Dec 7 - Dec 8
ITC Sonar, a Luxury Collection Hotel, Kolkata

About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5-star Kolkata hotel, connected to the convention center in Tangra
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Self parking is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a 24-hour business center. Housekeeping is available on request.
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers 456 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Kaya Kalp has 7 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
In addition to a full-service spa, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

This 5-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 60601 square feet (5630 square meters) include conference space. This luxury hotel also offers a children's pool, spa services, and multilingual staff. Onsite self parking is complimentary.

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata has designated areas for smoking.

Grand Market Pavilion - This restaurant serves breakfast, lunch, and dinner.
Royal Vega - This restaurant specializes in vegetarian cuisine and serves dinner only. Open select days.
Ottimo Cucina Italiana - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open select days.
Avartana - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
The Sky Point - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Grand Market Pavilion
  • Ottimo Cucina Italiana
  • Royal Vega
  • The Sky Point

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 60,601 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 185 reviews" "
Rating 8 - Good. 28 out of 185 reviews" "
Rating 6 - Okay. 14 out of 185 reviews" "
Rating 4 - Poor. 8 out of 185 reviews" "
Rating 2 - Terrible. 15 out of 185 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, and I was so impressed with their service and the high level of hotel quality. Highly recommended this hotel. However, Kolkata is a very poor city, so I felt like so sorry to visit in Kolkata.
Stayed 1 night in Aug 2024

10/10 Excellent

SAKET

Traveled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Farhana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Jul 2024

10/10 Excellent

souvik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The phone operator of the hotel was not doing her job. I called few times from overseas to connect to front desk and every time she was connecting to central reservations.
Stayed 1 night in Jul 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ankesh, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Indrani

Stayed 1 night in Jul 2024

4/10 Poor

SUJO

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stunning building but very poorly managed. The check in staff is not well trained. Relationship manager was not around. When you come in it’s not welcoming unlike the Taj or Oberoi’s. Carpets through out the property is quite soiled and need a quick upgrade. Avartana is a great experience if you need to take someone out for a treat. The waiters need some training on communication for how to speak when you work in a fine dining restaurant. They were kind and generous just that communication skills are poor and sounds like they have memorized and they regurgitate it with an every course of meal. This hotel has incredible potential if they focus on their human resources and hire the right talent and make the place a lot warmer with the right staffing. Just being very objective on my review with the hope ITC turns the ship around. With the huge investment they have made to built this structure I hope they focus on their human resources. Train and keep the best. Cheering you on!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
All the things were wonderful except the checkin time
Stayed 1 night in Jun 2024

10/10 Excellent

Arunasiri

Good
Stayed 3 nights in Jun 2024

6/10 Okay

Asad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff should smile a little.
the stay was lovely evrything was A class. But management and staff were not hospitable enough. In hospitality industry that too luxury hotel I did not expect staff to be this callous. Service was not ontime and staff was quite reluctant to service the guest let alone smiling. they were least bothered to ask about the stay the service and the food. Hope this behavior improves.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Had an amazing stay. Got upgraded to a serviced apartment with all amenities.
Alleway
Wardrobe
Living cum dining space
Dining space
Stayed 1 night in Jun 2024

10/10 Excellent

Ritu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
It started with an upgrade to a one bedroom suite that was so huge that we never felt we are in a hotel. With some amazing restaurants and Spa we had a great time. Gym is so good you crave to go for exercise.
Stayed 2 nights in May 2024

10/10 Excellent

Llewellyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

SURYADIPTA, GREENSBORO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the ITC Royal Bengal from April 14 - 25, 2024. It was a very positive experience. Everyone at the hotel went out of their way to make me feel welcome. I stayed at the Tower room on the 57th floor. The room is spacious and very well maintained with all the facilities to make the stay as comfortable as possible. I used the dining services for breakfast and dinner at the Grand Market Pavilion, as well as the Darjeeling Lounge. There are a huge number of menu options available and both the quality and taste of food are great. The dining room staff are very attentive and friendly. From the moment of being greeted into dining until the end of the meal, every staff member went out of their way to make sure that I was eating well. While I can mention Neha, Islam, Tanmoy, and Tania among others (since I can remember their names), everyone was truly very caring to my needs. The gym is very well-equipped for different types of workouts like weights, cardio, or yoga and it was nice to interact with Soumen over there. Please keep up the good work. I look forward to returning in the future.
Stayed 11 nights in Apr 2024

6/10 Okay

SHASHI

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel on the outskirts
Comfortable hotel, everything was perfect except the food. The food was modtly very hot and spicy. No shops or restaurant in the vicinitx
Stayed 2 nights in Apr 2024

10/10 Excellent

venkataakarsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

CHANDRESH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really majestic and grand. Staff are all very friendly especially in the Pavilion gran market. Notable persons are Neil and his staff. The buffet is really incredible but almost everything was not suitable for vegans as two in our party are vegans so it was limited what we can eat. but they offered best what they can. Otherwise will visit here again. Rooms very spacious and the gym was excellent which I used every day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kalpana.

Stayed 3 nights in Apr 2024

8/10 Good

Aditya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

GAURAV

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hospitality
Stayed 2 nights in Mar 2024

2/10 Terrible

Priya

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
So bad
ITC royal front office is not helpful at all . Also non-informative, room assistant are also have bad attitude. They didn't give any information about my complementary services. Sarna mrita front office staff she have attitude problems not polite at all ..non welcoming... gestures problem also ... Food was good all departments are good expect front office.
Stayed 1 night in Mar 2024

10/10 Excellent

NURAINI RAHAYUNING

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Rahul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience. Our room cleaning staff, Sunkayata, was exceptionally helpful and caring. The dining experience at the Darjeeling Lounge, and the breakfast restaurant was both amazing. Your crews are very nice and friendly.
Stayed 2 nights in Feb 2024