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The Crown Borneo Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for The Crown Borneo Hotel

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Dining
Food and drink

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
23 Jalan Pinang Tanjung Aru, Kota Kinabalu, Sabah, 88100
  • Tanjung Aru Perdana Park
    1 min drive
  • Kung Hu Restaurant
    1 min walk
  • Tanjung Aru Station
    18 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    10 min drive

Room options

View all photos for Family Suite

Family Suite | Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite | Desk, iron/ironing board, free WiFi, bed sheets

Superior Suite

  • 111 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Desk, iron/ironing board, free WiFi, bed sheets

Presidential Suite

  • 226 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 109 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Property entrance

Grapevine Garden

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Housekeeping
4.4 out of 5, Excellent, (15)
The price is $13
per night
$16 total
includes taxes & fees
Jan 10 - Jan 11
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About this property

The Crown Borneo Hotel

3-star hotel in Tanjung Aru
A restaurant, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
The Crown Borneo Hotel offers 25 air-conditioned accommodations with complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and bidets.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

The Crown Borneo Hotel is a smoke-free property.

The Crown Borneo Hotel has a restaurant on site.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Borneo Crown Hotel
Crown Borneo
Crown Borneo Hotel
Crown Borneo Hotel Kota Kinabalu
Crown Borneo Kota Kinabalu
The Crown Borneo Hotel Kota Kinabalu, Sabah
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Hotel The Crown Borneo Hotel Kota Kinabalu
Kota Kinabalu The Crown Borneo Hotel Hotel
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Crown Borneo Kota Kinabalu
The Crown Borneo Hotel Hotel
The Crown Borneo Hotel Kota Kinabalu
The Crown Borneo Hotel Hotel Kota Kinabalu

The Crown Borneo Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 329 reviews" "
Rating 8 - Good. 108 out of 329 reviews" "
Rating 6 - Okay. 112 out of 329 reviews" "
Rating 4 - Poor. 39 out of 329 reviews" "
Rating 2 - Terrible. 23 out of 329 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom not in very good condition
Stayed 2 nights in Nov 2019

6/10 Okay

Siti

Traveled with group
Liked: Cleanliness, staff & service, amenities
Air con pls upgread
Stayed 1 night in Jun 2019

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and dusty room
Stayed 1 night in Jun 2019

2/10 Terrible

Canadian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Door broken , aircon not working both in the room and lobby.wifi is dead .
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
not as per photo, Rm 100 with dusty, look old , soap in the half cut plastic bottle!, no tooth brush, no breakfast, no kettle ,tv remote malfunction, aircond not cool, water not hot …. it should be half price.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good .. comfy bed great facilities near airport ..
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 3 nights in Feb 2019

6/10 Okay

Elly, Melaka

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Double bed not specification for two guest if the guest is fat. Water tab slow, water heater not funtion
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018

4/10 Poor

Chang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mattress quality so bad
Stayed 1 night in Dec 2018

8/10 Good

Chun Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service of the staff was fantastic and they were very friendly and helpful. However, shower caps, slippers, toothbrush and paste were not provided. No fridge. A mirror and a dustbin are found in the bathroom and not found in the bedroom. No lift. There are 3 levels - ground, first floor and second floor. The hotel offers free transport to the airport.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel used to be very nice, but NOT ANY MORE
Airport transfer was not provided, instead I was told to use Grab to the hotel, and airport transport for late night and early morning costs so expensive that it's not worth staying this hotel. Wifi also not usable, which betrays the ad on Hotel.com. Hotel's facilities are outdated overall, not at all comfortable. I used to like this hotel and have been a loyal customer for more than 6 years, but since the hotel management changed a few years ago, their service started deteriorate. I don't think I no longer stick to this hotel. The hotel has lost one loyal customer.
Stayed 1 night in Jul 2018

4/10 Poor

Dean, Alor Setar, Kedah

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was OK for its price
Its what you would expect from a budget hotel however it has a lot of rooms for improvements especially the toilet. The hotel was close to the beach and the airport.
Stayed 3 nights in Jun 2018

8/10 Good

Shammi

Liked: Cleanliness, staff & service, room comfort
Overall good.
Stayed 1 night in Jun 2018

2/10 Terrible

melavia, beaufort sabah

Disliked: Cleanliness, property conditions & facilities, room comfort
The only nice condition is near to shops..
No window hotel room jz like living in a box... picture shows on booking site different from real situaition.....
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
I booked a twin sharing bedroom but upon arrival, all the rooms are full and had to do with a family room. 1 double,4 single...there are 2 airconditioners..but only 1 functioning. The place is not child friendly..a toddler could easliy fell down the stairs. I also booked for an early breakfast and was informed tht it will be serve at 7 30am..we went to the waiting room at 8.25..and was told tht breakfast was not ready as they are waiting for the bakery to open for business..which happens to be just across the streer.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in May 2018

6/10 Okay

DD

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
For backpacker is okay. The room just okay & not too clean.
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not to my expectation. Room is quite stuffy and the bedding is poor.
Stayed 2 nights in Mar 2018

4/10 Poor

Mei Chin

Liked: Staff & service
Disliked: Room comfort
Small room with smelled of plastic from curtain

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great place to stay
Stayed 1 night in Mar 2018

8/10 Good

Kwang Fah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and nice hotel
Good and nice hotel.
Stayed 1 night in Mar 2018

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Appreciate the early check-in, thank you
Stayed 2 nights in Mar 2018