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Kowloon Shangri-La, Hong Kong

5.0 star property

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Photo gallery for Kowloon Shangri-La, Hong Kong

View from room
In-room safe, desk, blackout drapes, soundproofing
Exterior
Lobby
Pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
64 Mody Road, Tsim Sha Tsui East, Kowloon
  • Harbour City
    ‪14 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪7 min drive‬
  • Hong Kong - Macau Ferry Terminal
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access | In-room safe, desk, blackout drapes, soundproofing

Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

  • Partial sea view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Harbour View King Room

Deluxe Side Harbour View King Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Side Harbour View King Room

  • Partial sea view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

View from room

Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe Twin Room with Club Lounge Access

In-room safe, desk, blackout drapes, soundproofing

Horizon Club Deluxe Twin Room with Club Lounge Access

  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Harbour View Twin Room

View from room

Deluxe Harbour View Twin Room

  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier Suite, 2 Twin Beds, Harbor View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Harbour View King Room with Club Lounge Access | In-room safe, desk, blackout drapes, soundproofing

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

  • Sea view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room with Club Lounge Access

View from room

Horizon Club Deluxe King Room with Club Lounge Access

  • City view
  • 462.6 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Harbour View King Room

  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Harbour View Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Side Harbour View Twin Room

  • Harbor view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 2 Twin Beds, Harbor View

  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access | In-room safe, desk, blackout drapes, soundproofing

Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

  • Partial sea view
  • 462.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Harbour View Suite with Horizon Club Lounge Access

Premier Harbour View Suite with Horizon Club Lounge Access | In-room safe, desk, blackout drapes, soundproofing

Premier Harbour View Suite with Horizon Club Lounge Access

  • Harbor view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with Horizon Club Lounge Access

Executive Suite with Horizon Club Lounge Access | Living area

Executive Suite with Horizon Club Lounge Access

  • City view
  • 883 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite with Horizon Club Lounge Access

Harbour View Suite with Horizon Club Lounge Access | In-room safe, desk, blackout drapes, soundproofing

Harbour View Suite with Horizon Club Lounge Access

  • Harbor view
  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Kowloon Shangri-La, Hong Kong

5-star hotel in Tsim Sha Tsui
Along with 7 restaurants, this hotel has a full-service spa and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kowloon Shangri-La, Hong Kong offers 679 accommodations with laptop-compatible safes and complimentary newspapers. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.
In addition to a full-service spa, Kowloon Shangri-La, Hong Kong features a health club and a sauna. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Kowloon Shangri-La, Hong Kong has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Angelini - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves lunch and dinner.
Cafe Kool - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Tapas Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Nadaman - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, German, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 600 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 427 for adults and HKD 214 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Angelini
  • Cafe Kool
  • Nadaman
  • Shang Palace
  • Tapas Bar

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 427 for adults and HKD 214 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Kowloon Hong Kong Shangri-La
Kowloon Shangri-La Hong Kong
Shangri-La Hotel Kowloon Hong Kong
Shangri-La Kowloon Hong Kong
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong Hotel
Shangri-La Hong Kong Hotel
Shangri-La Hong Kong
Kowloon Shangri La, Hong Kong
Kowloon Shangri-La, Hong Kong Hotel
Kowloon Shangri-La, Hong Kong Kowloon
Kowloon Shangri-La, Hong Kong Hotel Kowloon

Kowloon Shangri-La, Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 5 nights in Dec 2024

10/10 Excellent

Sonny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Aks

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view, great location, great food and breakfast, terrific service recovery!
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Owen

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Yun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is fine just better have a stand alone shower rather than standing in the bath tub.

8/10 Good

Yun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but the hotel is aged and the rooms need some renovation. Have to stand in the bath tub to shower, which is not convenient. Plus the bath tub drain is kind of blocked all the time.
Stayed 2 nights in Jan 2025

6/10 Okay

Jeremiah

Stayed 4 nights in Jan 2025

10/10 Excellent

Liang Peng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Yuji

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little chilly so you may want to bring PJs. Otherwise the room and service was top notch as always, even during the busy holiday season.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Reddi Naidu Nalla Sri, Bengaluru

Liked: Cleanliness, staff & service, property conditions & facilities
Worth every penny
Stayed 5 nights in Dec 2024

10/10 Excellent

Cho-Lea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdullah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and definitely woll do it against whenever am back to Hong Kong. It was am amazing check in and the staff was so good that he upgraded up. Thanks a lot
Stayed 3 nights in Dec 2024

2/10 Terrible

Yixuan

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Stayed 3 nights in Dec 2024

4/10 Poor

Leonest

Liked: Cleanliness
Disliked: Staff & service
First time booking a hotel in Shangrila but is it actually a normal protocol to have cleaning staff come barging in a room if after few knocks no one answers? Kind of an unusual experience for us especially when we put in the do not disturb sign. Luckily, my husband is there and the cleaning lady just said, "hi, you want coffee?". Weird, when there's literally a coffeemaker in the room. We called it in the front desk and we got a return call from the manager stating its a normal protocol to come in and "check" the room if no one answers. Honestly I dont think its normal protocol and definitely would not be booking here again for safety and privacy reasons.
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and its staff, concierges and front staff very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elliott

Stayed 4 nights in Dec 2024

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Bathroom
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not so Oo..la..la
Shangrila did not want to honor the Black Friday price that Hotels.com offered. They pushed the blame on Hotels.com and said that Expedia did not notify them of the discounted price that we received and secondly, they told me to get the difference of the price back from Expedia. We had reserved 3 rooms. Yeah right, Expedia will not give us a refund on the difference of the price because I had not paid for the room yet. We paid only after checking out. They lied! Finally, the staff called the manager and they honoured the price that Expedia/Hotels.com offered. Fortunately, I had brought a receipt with the prices per night that Expedia sent to me. It was proof.
Stayed 4 nights in Dec 2024

8/10 Good

Kwei

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024