Hotel Royal

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January 2025

Photo gallery for Hotel Royal

View from property
Apartment | Living area | TV
Bar (on property)
Front of property
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Room service
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
Sw. Gertrudy, 26-29, Kraków, Lesser Poland Voivodeship, 31-048
  • Planty Park
    1 min walk
  • Royal Road
    1 min walk
  • Wawel Castle
    6 min walk
  • Kraków (KRK-John Paul II - Balice)
    24 min drive

Room options

Deluxe Double or Twin Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Single Room

  • 151 sq ft
  • Sleeps 2
  • 1 Twin Bed

Apartment

  • 861 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Triple Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Double Beds and 1 Double Sofa Bed

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

  • 140 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Hotel Royal

Hotel in Kraków Old Town
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hotel Royal offers 99 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. This Kraków hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 440 square feet (41 square meters) include conference space. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. This business-friendly hotel also offers multilingual staff, ski storage, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Royal is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hotel Royal has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 70 per night)
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (PLN 90 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 440 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • 4 buildings
  • 4 floors
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from November 26 2023 to November 9 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.00 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 50 per person
  • Self parking fee: PLN 90 per night (in/out privileges)
  • Nearby parking fee: PLN 70 per night (30 ft away)
  • Pet fee: PLN 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 100.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Royal Krakow
Royal Krakow
Hotel Royal Hotel
Hotel Royal Kraków
Hotel Royal Hotel Kraków

Hotel Royal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 171 out of 506 reviews" "
Rating 8 - Good. 216 out of 506 reviews" "
Rating 6 - Okay. 88 out of 506 reviews" "
Rating 4 - Poor. 21 out of 506 reviews" "
Rating 2 - Terrible. 10 out of 506 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

KENNETH, FITCHBURG

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to wawal castle Walking distance to old Town Square The hotel is located in old Town 20 min walk to krakow gowny station which travels to and from the airport for approximately $4.00 The buffet breakfast is excellent
Stayed 6 nights in Oct 2023

10/10 Excellent

Nicolette

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and accommodating staff, super convenient area to stay in. Parking is sort of first come first serve so you might have to park elsewhere if the capacity of the lot is full.
Stayed 1 night in Oct 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Sep 2023

8/10 Good

Sabina

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Aikaterini

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
The hotel was nice overall, but our room was facing a very busy street, and when we closed the windows it would get very hot. Even with the windows open the room stayed hot and stuffy.
Stayed 5 nights in Jul 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Only very minor dislike - all the furniture was dark brown - could do with refreshing - but it is not a criticism.
Stayed 3 nights in Jun 2023

10/10 Excellent

MAGDALENA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean. Very friendly and helpful customer service. I used this hotel before, never disappointing. Thank you.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

4/10 Poor

Piotr

Stayed 2 nights in Jun 2023

10/10 Excellent

Hayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very clean room and staff were always welcoming and helpful. Only downfall was having a double bed but only a single duvet, think it would have been more comfortable having a duvet to fit the bed. Overall a nice hotel and great location.
Stayed 3 nights in May 2023

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault the hotel, stayed for 3 nights slept like a log , breakfast was spot on and position of the hotel is perfect for anybody that want a hotel within walking distance of anywhere whether it be wawel castle, the square or kazmiers
Stayed 2 nights in Apr 2023

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay. The room had real character, with a modern bathroom, The restaurant had limited range but the food was excellent.
Stayed 2 nights in Nov 2022

10/10 Excellent

Harriet

Traveled with group
Liked: Cleanliness, staff & service
Pleasant people & facilities, located on the park around old town, everything I wanted was walk-able.
Stayed 4 nights in Nov 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worn-out but clean hotel in a fantastic location
The Hotel Royal is in a truly royal location, just around the corner from the landmark Wawel castle and a short walk from both the town center and the old Jewish quarter. It is, however, desperately in need of renovation and modernization. That makes it perfect for the budget traveler, since a hotel in this location would ordinarily be either very expensive or very bad. The Royal is clean, pleasant, and "good enough" -- though run-down with very old furniture and fittings.
Stayed 2 nights in Jun 2022

8/10 Good

G P

Liked: Cleanliness, staff & service, room comfort
Pleasant Stay
Rather shocked when we arrived at the hotel as it was surrounded by barricades with a digger working at the back of the hotel. We had not been informed of this refurbishment! It was however a beautiful building and installed de if a little dated was nice. The staff were friendly and the breakfast good, though more fly covers are needed over the food. It is very convenient for most sights around Kraków l.
Stayed 4 nights in Jun 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a massive room, which was great - probably the largest hotel room I've ever stayed in. The room was also warm enough. Really impressive bathroom - clean, nicely tiled with a good shower. Our room was regularly cleaned. The hotel itself is in a fabulous position, very close to Krakow Castle. Breakfast was good - lots of choice. Coffee was good too. There is a car park at the hotel as well. Would definitely stay here again, mainly due to the location - kind of in between the impressive main square of Krakow and the equally impressive Jewish quarter. I would highly recommend this hotel.
Stayed 5 nights in Apr 2022

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for tourist adventures.
This is a very nice, old hotel. Very clean, modern bathrooms. Beautiful location.
Stayed 1 night in Mar 2022

2/10 Terrible

Ethan

Disliked: Property conditions & facilities, room comfort
Garbage. No service. Dirty room.
Stayed 4 nights in Mar 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Moderate stay
Stayed 3 nights in Dec 2021

8/10 Good

agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location..helpful at reception
Stayed 3 nights in Dec 2021

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Fabulous room really large and had obviously had been refurbished very recently. Bathroom was also fabulous in size and condition. Receptionist on arrival was very helpful. The front entrance was a little messy due to ongoing works. The position of this Hotel is absolutely ideal as it is right next to Wawel Castle and a 5 minute walk to the main square. In fact we were in walking distance to all the museums and places we wanted to see. All in all a great Hotel.
Stayed 7 nights in Oct 2021

10/10 Excellent

Ezra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city
Stayed 4 nights in Oct 2021