Ryokan Chic Hotel

2.5 star property

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January 2025

Photo gallery for Ryokan Chic Hotel

Business center
Interior
In-room safe, desk, laptop workspace, blackout drapes
Property entrance
Business center

Reviews

7.8 out of 10

Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
97-101, Jalan SS21/37, Damansara Utama, Petaling Jaya, Selangor, 47400
  • The Starling Mall
    1 min walk
  • Pho Vietz
    1 min walk
  • MRT Bandar Utama SBK09
    3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    20 min drive

Room options

Deluxe Double Room, 1 King Bed

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Triple Room, Multiple Beds

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premier Double or Twin Room, 2 Twin Beds

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 1 Queen Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Single Room, 1 Twin Bed

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room, 1 Queen Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 1 King Bed

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Ryokan Chic Hotel

Hotel in Damansara Utama
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a computer station, a TV in a common area, and a front-desk safe are onsite. Housekeeping is available on request.
Ryokan Chic Hotel offers 40 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and hair dryers can be requested.

Ryokan Chic Hotel features multilingual staff, concierge services, and laundry facilities. 4 meeting rooms are available. A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts hotel also offers dry cleaning/laundry services, a front-desk safe, and a television in a common area.

Ryokan Chic Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Computer station

More

  • 3 buildings
  • 3 floors
  • Beaux Arts architecture
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests wishing to check-in before normal check-in hours will incur a fee; subject to room availability.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ryokan Damansara
Ryokan Damansara Utama
Ryokan Damansara Utama Hotel
Ryokan Damansara Utama Hotel Petaling Jaya
Ryokan Damansara Utama Petaling Jaya
Ryokan @ Damansara Utama Hotel
Ryokan Chic Hotel Hotel
Ryokan @ Damansara Utama
Ryokan Chic Hotel Petaling Jaya
Ryokan Chic Hotel Hotel Petaling Jaya

Ryokan Chic Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 72 reviews" "
Rating 8 - Good. 40 out of 72 reviews" "
Rating 6 - Okay. 16 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ming Jay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Need make over of the room
the room toilet was quite run down. there is no shower curtain, the vanity top tiles was missing. guess they really to maintain the room.
Stayed 1 night in Feb 2020

10/10 Excellent

ST

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
simple and functional
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Clean, Convenient location,
clean, convenient location, lots of good eatery nearby, near shopping mall,
Stayed 7 nights in Dec 2019

8/10 Good

NgLk, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful with checking out, luggage left with them for safe keeping
Stayed 5 nights in Dec 2019

6/10 Okay

Yeong Chen

Disliked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Dino

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Sep 2019

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities
Conveniently located wif Eateries and Cafes nearby
There are a lot of eateries around this hotel area and opposite of the hotel is Starling shopping Mal!! There are banks such as HSBC, Maybank and UOB located in this Uptown area. Room is clean and pleasant, however, droplets of water keeps dripping from the air conditioner.
Stayed 3 nights in Sep 2019

10/10 Excellent

Chong Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, facilities and location
Excellent room and attached bathroom. Spacious shower area. Functional room layout, good mattress and pillows. Added plus of pantry with hot water, microwave etc. Good for when you feel to lazy to walk out even though there are good eats just a stones throw away and the shoppong mall across the road.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
We booked a triple room but only 2 towels and toiletries provided. Parking lots around hotel are limited.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is comfortable. But is hard to get parking.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

M, Pengerang, Johor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town center
Stayed 2 nights in Mar 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has always been staying at Ryokan since one year ago, after their renovation. 1000 likes!
Stayed 1 night in Feb 2019

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service standards decent for the price
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is comfortable, hard to get car park infront hotel. by the way, i park my car in the mall's car park.
Stayed 1 night in Nov 2018

8/10 Good

Lyehock, Kuantan pahang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable. Basic essential stuff available.
Stayed 1 night in Sep 2018

8/10 Good

Malcolm

Nice budget room
Nice comfy bed (small room) clean & tidy with good toiletries. A long way from International airport but close to domestic airport. Good shopping & local eats with major centre across the road. Polite girl at reception.
Stayed 1 night in Aug 2018

8/10 Good

PHOEBE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the breakfast, the people, the environment and the convenience!
Stayed 2 nights in Jun 2018

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved parking would have been good.

6/10 Okay

CHUAH

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Yang, Singapore

Liked: Room comfort
Affordable room, closeby shops and mall,
nice setup close to a new mall. Great variety of shops nearby , lots of good food, convenience stores. Nice new mall just opposite, great cinema inside. There are 2 MRT stations within 30 minute walking distance (TTDI - Taman Tun Dr. Ismail, and Bandar Utama) Comfortable bed, nice tv with movies on. No issues with the wifi. Shower room has great rainfall shower , with option to switch to hanheld shower. Personally i would prefer white or brighter tiles in the bathroom so it would look larger and roomier. The shower splases outside, woud soak the floormat i got room 309 , it does not have a window. The only downside to that would be the inability to tell time, especially when its time to wake up. Would have also been nice if there was an easy way to control the room lights from the bed. Sufficient power points to charge laptop, phone , smartwatch, bluetooth earphones..no USB charging ports built in to the room though. I asked for an extension on the check out time and was granted a one hour extension. When i went to check out, i was informed the late check out would cause a RM 10 deduction from the deposit. There is a RM10 pernight deposit. Do ask in advance if there are any penalties for the extension. Check the air conditioner remote for the auto ON and OFF times. Also check the remote time. Mine turned off in the morning. i had to adjust the correct time and the ON / OFF times. Laundry is RM10 per kilo. Hand over in the morning, and get it back next morning.
Stayed 4 nights in Nov 2017

8/10 Good

Medison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Yew onn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan, job well done!
Overall it was an okay stay at Ryokan, budget boutique hotel, no frill with basis breakfast provided. It is a reasonable boutique hotel. Service: Check-in no issue, the staff is helpful and willing to provide info. and help. Cleanliness: Reasonably clean, nothing to complain about. Comfort: Not great but not bad either, it is decent. Condition: Not too bad, still considered a new hotel, so the condition of this hotel is acceptable. Local area: Bustling, centre of the commercial hub of Damansara Utama Uptown. Full of choices of local foods, drinks, a brand new shopping mall, lots of shop, etc. If you enjoy being in the busy area (not noisy) this is the place to go.

6/10 Okay

Javin

Disliked: Staff & service