In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
In addition to a full-service spa, MAMAKA by Ovolo features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This eco-certified hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle. Complimentary covered self parking is available on site. A total renovation of this property was completed in November 2020.
MAMAKA by Ovolo is a smoke-free property.
MAMAKA by Ovolo offers 191 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Street 32 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
Kuta Social Club - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
Kupu-Kupu Blow Bar, Salon & SPA has 1 treatment room. Services include hot stone massages, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Grey water recycling system
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Comprehensive food waste policy
Cashless transactions are available
Contactless check-out is not available
Water dispenser use by guests actively encouraged
Car not required
Security system
Staffed front desk
Children stay free - maximum age 3
Contactless check-in is not available
Smoke detector
Children stay free
Debit cards
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.