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San Rafael Ecolodge

5.0 star property

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December 2024
January 2025

Photo gallery for San Rafael Ecolodge

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Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
La Tigra, San Carlos, La Tigra, Alajuela
  • Children's Eternal Rainforest
    10 min drive
  • Proyecto Asis
    12 min drive
  • La Fortuna Waterfall
    35 min drive
  • La Fortuna (FON-Arenal)
    32 min drive

Room options

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Villa Tucano Aire Acondicionado | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Villa Tucano Aire Acondicionado

  • 645 sq ft
  • Lake view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apart. Morpho Aire Acondicionado

1 bedroom, premium bedding, pillowtop beds, individually decorated

Apart. Morpho Aire Acondicionado

  • 269.1 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apart. Búho Aire Acondicionado

Apart. Búho Aire Acondicionado | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Apart. Búho Aire Acondicionado

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apart. Oso Hormiguero Aire Acondicionado

Apart. Oso Hormiguero Aire Acondicionado | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Apart. Oso Hormiguero Aire Acondicionado

  • 205 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Apart. Ardilla Aire Acondicionado

Apart. Ardilla Aire Acondicionado | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Apart. Ardilla Aire Acondicionado

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa Oso Perezoso Aire Acondicionado

Villa Oso Perezoso Aire Acondicionado | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Villa Oso Perezoso Aire Acondicionado

  • 968 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed, 1 Large Twin Bed and 1 Twin Sofa Bed

View all photos for Apart. Yigüirro Aire Acondicionado

1 bedroom, premium bedding, pillowtop beds, individually decorated

Apart. Yigüirro Aire Acondicionado

  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apart. Armadillo Aire Acondicionado

1 bedroom, premium bedding, pillowtop beds, individually decorated

Apart. Armadillo Aire Acondicionado

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room, Courtyard View

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Triple Room, Courtyard View

  • 205 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 1 Twin Bunk Bed

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About this property

San Rafael Ecolodge

5-star La Tigra hotel with private pools
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and massage/treatment rooms. Housekeeping is available on request.
San Rafael Ecolodge offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This La Tigra hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and printers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 646 square feet (60 square meters) include conference space. This luxury hotel also offers an outdoor pool, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite uncovered self parking is complimentary.

San Rafael Ecolodge is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Colibrí Restaurant - Onsite family restaurant.
Late night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Colibrí Restaurant

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Bingo
  • Books
  • Farming classes
  • Games
  • Outdoor pool
  • TV in common areas
  • Winery release events

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 floor
  • 100% renewable energy
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 100
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Printer
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 45 for check-in between 7:30 PM and 10:30 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 170 per vehicle (one-way)
  • Late check-in fee: USD 45 for check-in between 7:30 PM and 10:30 PM
  • Towels fee: USD 5 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Villas San Rafael Natural Paradise Resort La Tigra
Villas San Rafael Natural Paradise Resort
Villas San Rafael Natural Paradise La Tigra
Rafael Natural Paradise Tigra
San Rafael Boutique
San Rafael Ecolodge Hotel
San Rafael Ecolodge La Tigra
San Rafael Ecolodge Hotel La Tigra
Villas San Rafael Natural Paradise Resort

San Rafael Ecolodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were super nice and helpful, the area was beautiful and very clean. They have the cutest dog who is super friendly well trained and loves to play. The pool was very clean. House was nice, but the bathroom door in the house we stayed at was very hard to close. There was also a hole where a lizard crawled through. Didn’t both us much though because besides that the place and hosts were lovely and we had a great stay!
Stayed 1 night in Aug 2024

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, extremely hospitable and helpful. Great food; we ate breakfast and dinner there. So nice to hear the river and the wildlife at night, just outside the hotel. A little far removed from the main town of La Fortuna (took about half an hour to get there) but that suited us fine.
Stayed 2 nights in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Giovanni and his staff were terrific.
Stayed 2 nights in Feb 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay about 30 min drive from busy and touristy La Fortuna town. The hosts were phenomenal: accommodating, friendly, everything was taken care of. Great homemade food! What a wonderful stay, will return in the future for sure.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is a top priority here. All our wishes were immediately fulfilled by Giovanni and his staff, whether it was about eating or laundry. The apartment had everything it needed, everything was very clean and the beds were comfortable. The location is quiet, the garden beautiful and supermarkets are nearby. Me and my daughters would come back any time.
Stayed 2 nights in Aug 2023

10/10 Excellent

Samantha

Stayed 1 night in Jun 2023

6/10 Okay

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service
Just be aware it is not air conditioned, which is not needed but some Americans might feel they need that. It was comfortable, people were so kind and the place was super clean. it is in the rain forest area, the beauty is beyond belief. Great food was served. Overall I would give a high score but with how most rate it would be a 3 because of everything they want. If you want to get away, and relax and not deal, well come here, lay back and let go.
Stayed 2 nights in Mar 2022

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not one to overpraise and, frankly, I'm wary of overly-positive reviews. But SR Ecolodge exceeded all expectations. Splendid location, superb family-type service, away from the crowd. Couldn't be happier. Thank you Giovani and Louis!
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a delightful experience and stay at Villas San Rafael. The love of being a host exudes from Giovanni. Both he and Luis are so hospitable and are on site 24/7 to make sure you have the most pleasant experience possible. Giovanni loves cooking and his meals are prepared with joy. No need to worry about eating, they can do it all here. Our family loved staying there and enjoying the pool, nature & warm showers....yes, they have hot showers! This place is perfect for families and groups, and designed so well that you can stay outdoors & still enjoy nature while it’s raining. Villas San Rafael is also close enough to enjoy all the activities around Arenal. Luis can book excursions for you. My nine year-old gives them 5 Stars!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crickets and cicadas and frogs! The most beautiful jungle symphony every day around happy hour!
Stayed 10 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
The villas are located about
Stayed 2 nights in May 2018

10/10 Excellent

Gwendal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, super services
Giovanni and Luis are super welcoming, helpful and flexible. Their place is really unique in the region, quiet and confortable. We truly enjoyed our stay at San Rafael.
Stayed 3 nights in Apr 2024

8/10 Good

Martins

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un petit détour en allant vers la Fortuna… Un endroit paisible et reposant avec un accueil très attentionné et chaleureux de la part de Giovanni et Luiz.
Stayed 2 nights in Mar 2023

10/10 Excellent

Juan Manuel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
a mi familia y a mi nos gusto mucho el hotel en todos los aspectos, el señor Giovanny es un gran anfitrión.
Stayed 2 nights in Jul 2022

10/10 Excellent

Yaritza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar en familia un servicio muy limpio y amables recomendado .
Stayed 1 night in Feb 2022

10/10 Excellent

MANUEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lindo lugar y muchos sitios que visitar cerca del hotel
Stayed 2 nights in Feb 2022

8/10 Good

David, San Jose, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy relajante
El bosque alrededor de las habitaciones brinda un ambiente muy relajente sin ruidos externos a las naturaleza
Stayed 1 night in Feb 2018

10/10 Excellent

David Cruz, Herrdia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda vista al bosque
Linda estadia y muy relajado. Se observan varios animales entre ellos colibri y ranas
Stayed 1 night in Jul 2017