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Phoenix Inn Resort

3.0 star property

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Photo gallery for Phoenix Inn Resort

Bar (on property)
42-inch flat-screen TV with satellite channels, TV
Desk, blackout drapes, iron/ironing board, free WiFi
Courtyard
Seasonal outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pet friendly
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
307 Main St, North Creek, NY, 12853
  • Revolution Rail Co.
    ‪1 min walk‬
  • North Creek Depot Museum
    ‪1 min walk‬
  • Tannery Pond Community Center
    ‪7 min walk‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room

Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Townhome

Desk, blackout drapes, iron/ironing board, free WiFi

Executive Townhome

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Single Room

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Single Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Phoenix Inn Resort

3-star North Creek hotel steps from Revolution Rail Co.
This smoke-free hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Phoenix Inn Resort offers 30 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. This North Creek hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Phoenix Inn Resort provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 0 square feet (0 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary secured self parking is available on site.

Phoenix Inn Resort is a smoke-free property.

Phoenix Inn Resort has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free secured self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle storage
  • Bicycle tours
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Tennis

Family friendly

  • Highchair
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Firepit
  • Garden
  • In a state park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from December 22 2023 to March 1 2024 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Gala Dinner on 31 October per adult: USD 2
  • Gala Dinner on 31 October per child: USD 1 (up to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

The seasonal pool will be open from May to September

Property is also known as

Phoenix Inn Resort Hotel
Phoenix Inn Resort North Creek
Phoenix Inn Resort Hotel North Creek

Phoenix Inn Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 169 reviews
Rating 8 - Good. 57 out of 169 reviews
Rating 6 - Okay. 20 out of 169 reviews
Rating 4 - Poor. 15 out of 169 reviews
Rating 2 - Terrible. 11 out of 169 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jim

Disliked: Staff & service, property conditions & facilities
Horrible stay! Would not stay there again
Stayed 1 night in Nov 2023

6/10 Okay

Ryan

Stayed 1 night in Oct 2023

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The thermostat only controlled the air conditioner. Heating was with electric fireplaces which were difficult to control. Clearly a summer destination and we were there in October. Would not return.
Stayed 1 night in Oct 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Alva

Stayed 2 nights in Oct 2023

8/10 Good

John

Stayed 2 nights in Oct 2023

4/10 Poor

Christine

Disliked: Cleanliness, property conditions & facilities, room comfort
Manage your expectations
We were in town to attend a funeral. It is a very quaint inn and was perfect for what we needed during our selection process. It does not fit within the typical service of a normal hotel. We were going to arrive late past the time of the inn closing at 9pm. Megan graciously reached out to make sure we knew how to access our room as there was no one on site. Unfortunately the room was dirty with dead bugs on the window sill. There was no air/heat in the room and made for an uncomfortable night of sleep. There was a portable ac cooler in the room however not set for proper operation. Needed some amenities and didn’t know how to get them as no one was on site- ex. Tissues, extra washcloth as our room only had one.
Stayed 1 night in Oct 2023

10/10 Excellent

Carl

Stayed 1 night in Oct 2023

8/10 Good

Holly, Saratoga Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management were helpful and responsive. The building is in need of some updating, but staff worked very hard to make our stay comfortable and enjoyable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Johna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is located on Main Street staying here is a no brainer!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2023

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities
The rooms and property are more dated than the photos suggest, but the stay was comfortable enough. The desk is unmanned, though they do leave cell numbers for the on-call staff which was effective. You can't really come and go as you please after a certain time, as they lock the front doors, but there really isn't much to do in the area after dark anyway. The room was tidy, mattress was old and springy but the bedding was very fresh. Coffee available in the lobby and in room, with a couple cute restaurants nearby for breakfast. I'd stay here again in a pinch.
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

David

Stayed 1 night in Sep 2023

8/10 Good

Leonard

Traveled with partner
Liked: Amenities
Very nice. Dated. But nice
Stayed 1 night in Sep 2023

6/10 Okay

Michelle

Traveled with group
Disliked: Property conditions & facilities
Pool was green and back door was not locked as it said it would be.
Stayed 1 night in Sep 2023

8/10 Good

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and quiet and clean very nice....
Stayed 3 nights in Sep 2023

8/10 Good

Janet (Jan)

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Muzammil

Stayed 1 night in Sep 2023

6/10 Okay

AZ’s

Traveled with group
First experience an unmanned hotel, very quiet, not bad, but stayed for two days, I don't know who can change my towel
Stayed 2 nights in Aug 2023

8/10 Good

francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Susan T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Some issues with the room overall loved it.
Stayed 1 night in Aug 2023

6/10 Okay

Amber

Stayed 1 night in Aug 2023